1．早上好/下午好/晚上好，欢迎登机！ Good morning/Good afternoon/ Good evening. Welcome aboard!2．打扰一下，能看一下您的登机牌吗？ Excuse me. May I see your boarding pass?3.恐怕您坐错位子了 I'm afraid you are in the wrong seat.4．(1) 您的座位号标在阅读灯旁Airbus机型） Your seat number is indicated near the reading light. (2) 您的座位号标在行李架边缘Boeing机型） Your seat number is indicated on the overhead compartment.5．需要我帮您摆放行李吗？ May I help you with your bag?6．先生，您的行李有点儿大，您不介意我把它放在别处吧？我会帮您保管的 Would you mind if I stow it somewhere else? I’ll keep it for you.7．请跟我来 Please follow me.8．对不起，先生。
您能往边上站一点吗？ Excuse me， sir. Could you please step aside?9．如有任何需要，请按呼唤铃 If there's anything we can do for you， just press the call button.10．我是本次航班乘务长/乘务员XXX，如有任何需要，您可以随时联系我 (I’m the purser of this flight. ) My name is xxx.If there is anything I can do for you， please call me.11．请您用热毛巾/湿纸巾，女士/先生 Your hot towel / wet towel， madam/sir.12．根据最新的天气消息，外面温度为摄氏零下5度 According to the latest weather report， the outside temperature is five degrees centigrade below zero. / minus five degrees centigrade.13．对不起，我没有完全听懂。
您能重复一遍吗？ I’m sorry. I didn’t get that. Could you repeat it?14．对不起，恐怕我的英文不太好，您能否说慢一点？ Sorry， My English is poor / isn’t very well.Could you please speak more slowly?15．先生，您想要点什么？ What would you like to eat/ drink， sir?16.对不起，让您久等了 I'm sorry for keeping you waiting so long.17．我们很快就要供应饮料/正餐请将您前面的小桌板放下来 We'll serve you drinks/dinner soon. Please put down the tray table in front of you.18．打扰一下，先生，您能帮我把这份餐递给靠窗的那位旅客吗？ Excuse me， sir. Could you pass this tray to the passenger by the window?19．先生，您需要面包吗？ Sir， Would you care for some bread? 20．先生，需要来点水果吗？ Excuse me， sir. Would you care for some fruit?21．对不起，我们不提供烈酒。
Sorry， but we don’t serve spirits.22．您的鸡肉几分钟后就好 Your chicken will be ready in a few minutes.23．对不起，鸡肉发完了，您想来点儿别的吗？ Sorry. I’m afraid we have no more chicken left. Would you like something else?24．您想在饮料里加点冰块吗? Would you like some ice in your drink?25．这是您的耳机，先生/女士 Here is your earphone，sir/ madam. 26．本次航班全程禁烟，请不要吸烟 This is a non-smoking flight. Please don’t smoke. You may not smoke during the whole flight.27．我可以清理小桌板了吗？ May I clear your table now?28．我能把盘子收走了吗 May I remove your tray?29．您喜欢就好，我很高兴。
I’m very glad that you liked it. 30．飞机要起飞/下降了，请系好安全带，收起座椅靠背、小桌板和脚踏板，打开遮光板 We will be taking off/ descending. Please fasten your seat belt， bring your seat back， table and footrest to an upright position. Please open the window shade.31．您可以通过座椅扶手的按钮来调节座椅靠背 You may adjust your seat back by pressing the button on your armrest. 32．飞机要起飞/降落/落地了，恐怕您不能使用洗手间 We will be taking off / descending / landing. I’m afraid you may not use the lavatory.33．请回到座位上，系好安全带 Would you please return to your seat and fasten your seat belt now?34．安全带信号灯熄灭后您就可以使用洗手间了 You may use the lavatory after the “fasten seat belt” sign goes off.35．请尽快对号入座。
Please take the seat according to your seat number as soon as possible.36．根据中国民用航空的规定，您全程都不能使用，因为这会干扰飞行导航系统 According to the CAAC regulations， you may not use the mobile phone during the whole flight， because it might interfere with our navigation system.37．请不要将行李放在过道和紧急出口处 Please keep the aisle and the exits clear of baggage.38．对不起，女士您可以将小孩放在安全带的外面，那样小孩会舒服些 Excuse me， madam. You may hold your baby outside the seat belt,. That would be more comfortable for your baby.39．请小心，外面在下雨，路面很滑 Please watch your step. It's raining and very slippery outside.40．我们对本次延误深表歉意。
如果有进一步的消息，我们会立即通知您的 We apologize for the delay. If we have any further information， we'll let you know.41．我们抱歉地通知您，由于机械故障本次航班已经取消 I'm sorry to tell you that this flight has been cancelled due to a mechanical problem.42．因遇上强烈顶风，我们到达重庆江北机场将晚点十五分钟 We are going to arrive at Chongqing Jiangbei Airport fifteen minutes behind schedule because of strong headwinds.43．大约十分钟后，我们将到达北京首都国际机场当地时间是晚间8：10 We'll arrive at Beijing Capital International Airport in ten minutes. The local time is 8:10 p.m.44．我们将在这里过夜，不过您不用担心，我们将为每位旅客提供免费住宿。
现在请拿好随身物品准备下机 We'll have to stay here overnight. But don't worry. We'll provide free accommodation for every passenger. Please take all your belongings and disembark.45．请别担心您的耳朵痛是由于客舱气压的变化而引起的您可以通过吞咽动作来缓解不适 Don't worry. Because of the change of air pressure in the cabin， you may feel uncomfortable with your ear. You can overcome it by swallowing. 46．您的托运行李必须到候机楼认领 Your checked luggage may be claimed in the terminal.47．如果您继续随我们航班飞行，请从地面人员那里换取登机牌，在候机楼等待登机 If you continue the flight with us， please obtain your boarding pass from our ground staff and wait for departure in the terminal.48．您可以将行李留在飞机上，但贵重物品和重要文件必须随身携带。
飞机将在此停留一小时十分钟 You may leave your baggage on board but bring all valuables and。