《《邮轮实用英语邮轮实用英语》》Chapter 1 Lesson 1 Dinning Schedule On Cruise Ship Shipboard OrganizationCaptainDeck(Staff Captain)Engine(Chief Engineer)Hotel(Hotel Director / Purser)Medical(Chief Doctor)Director of ServicesFood Productions(Executive chef)Restaurant Operations(Restaurant Manager)Beverage Operations(Bar Manager)Shipboard Management(Chief Housekeeper)Assistant Director of services Shipboard OrganizationFood & Beverage ManagerBar ManagerRestaurant ManagerMaître D'hôtel Dinning Room Waiter / WaitressDinning Room Assistant Waiter / WaitressBuffet Steward / StewardessBar Steward / Stewardess maître d’hôtelmaître d’hôtel •French •"master of the hotel"•assigning passengers to tables •dividing the dining area •receiving and recording reservations for dining•dealing with any passenger complaints. •Small restaurants --- “ head waiter” or host •Hotels or Cruise Ship --- is responsible for the overall dining experience including room service and buffet, and passenger satisfaction. Food & Beverage ManagerFood & Beverage Manager •Responsible for the management and supervision of the restaurants, bar, galley and related areas. •Responsibilities include food costing budgeting, training, maintaining a high standard of food quality, service, safe handling of food supplies etc. Restaurant ManagerRestaurant Manager•Responsible for the day to day operations and supervision of the restaurants including training, maintaining a high standard of food quality and service, cleanliness of the restaurant. •Reports directly to the Food and Beverage Manager. Maitre D’Maitre D’ (maître d'hôtel) (maître d'hôtel) •Takes care of seating arrangements and service. • Responsible for waiters/waitresses, wine stewards and busboys. Dining Room WaiterDining Room Waiter•Serving passengers, explaining the menu, making recommendations, supervises assistant waiters assigned to their tables. Dining Room Assistant WaiterDining Room Assistant Waiter •Assisting dining room waiters in the food and beverage service, service passengers as directed by the waiter. Buffet StewardBuffet Steward •Serving meals and beverage, cleans tables. •Strong possibilities for promotion to Bar Steward, Junior Waiter, Waiter and Assistant Waiter. Buffet is a system of serving meals in which food is placed in a public area where the diners serve themselves. It is a popular method for feeding a large number of people with small staff. 。
