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1、广东外语外贸大学公开学院辅导资料商务英语写作参考答案（课程代号：5440）I. Multiple-choice: For each sentence there are four choices marked A, B, C, and D. Choose the one that best completes the sentence. (1 point each)1 D 2 B 3 B 4 B 5 A 6 D 7 D 8 C 9 C 10 D 11B 12 D 13 A 14 C 15 B 16A 17 A 18 D 19 C 20 B 21. D 22.A 23.D 24.C 25.D 2
2、6.A 27.B 28.A 29.C 30.D 31.B 32.D 33.C 34.A 35. A 36.B 37.A 38.B 39.C 40.D 41.C 42. C 43.B 44.D 45.B 46.B 47.B 48.C 49.A 50.C II. Fill each of the blanks with a correct word or phrase choosing from the following list. Change the form when necessary and use each item once only. Pay attention that in
3、each list, there are 2 extra words for choice. (1 point each)1. order6. inconvenience11.sent16.mislaid2. line7. Thank12.delay 17.enclosed3. regret8. supply13.dispatching18.make up for4. out of stock9. puterized 19.apologize for5. resume 10. stock15.dealing 20.deter21. reject22. disqualified23. retur
4、n24. expenses25. Canceling26. claiming27. reduction28.financial difficulties29. cause30.further extension 31. meet the bill32. appreciate33. accept34. further bill35. balance36. interest 37. honor38. prices ruling 39. limit40. amount(41)happy (42) agreed (43) sympathize (44)temporary (45)settle(46)e
5、xception (47) valued (48)maintain (49)additional (50) wish(51) delighted (52) manufacturer (53) Enclosed (54) aiming (55) recommend (56) market (57) popular (58) households (59) abroad (60) first61.prefect 62.defective 63.evident 64.check 65.regret 66.trouble 67. rejects 68.replace 69.trust 70. inco
6、nvenienced 71. impressed 72. low 73 . meet 74. terms 75. establish 76. amount 77. convinced 78. competitive 79. promptness 80. supplyIII. Rearrange each group of numbered sentences from the text of business letters so that they will read logically. (1 point each)Group 1: 3 -1-5 -2-4 Group 2: 3-2-5-4
7、-1 Group 3: 3- 2-5- 4-1 Group 4: 3-2-4-5-1 Group 5: 2- 5-3- 1-4 Group 6: 2-3-1-5-4 Group 7: 2- 4- 1- -5- 3 Group 8: 3-2-5-4-1Group 9: 4-1-5-3-2 Group 10: 5421-3 IV. Write a letter based on each of the situations below. Pay attention to the format of your letter. (15 points each)评分标准： 评分档次11-156-100-
8、5要求1. 信息完整2. 语言得体，用词准确、恰当3. 没有或极少语法错误4. 格式正确，书写工整1. 信息完整2. 语言得体，用词准确、恰当3. 有少数语法错误1. 信息不够完整2. 语言不得体，用词不准确格式不正确参考范文1. Sample for referenceAAA Corporation.April 8, 2008 Ms. Maria DetechtSales RepresentitiveHouse & Office Enterprises Corp.4737 Hastings Street, Barnuby, B.C. V5C 2KB Canada Dear Ms. Deche
9、t,We have received your letter asking for advices on how to improve the quality of your vacuum cleaners. According to our research and inspection of your vacuum cleaners, we found that they made too many noises when they are working, which may make customers feel quite irritated. Our suggestion is t
10、hat the noise level of the vacuum cleaners should be reduced. We believe your product will soon enjoy high popularity in the local market. Best regards. Sincerely yours,Mary LeeMarketing Manager3. Sample for reference Michel Artois LimitedMay 15, 2008Dear Mr. Hall,Thank you for your letter dated May
11、 04, 2008. We are terribly sorry for the delay in delivering the five photocopiers that you ordered last month. An unexpected electricity failure stopped us from meeting our production requirement these days, which was the reason why we failed to dispatch the goods in time. The problem, however, has
12、 been solved and we assure you that it wont happen again. We will send you the five photocopiers first thing in the morning tomorrow. I hope this arrangement is satisfactory. Please accept our sincere apology for the delay and the inconvenience this might have brought you.Yours faithfully,Lucy LiuSa
13、les Manager3.Sample for referenceLeshan Divine Horse Travel Agency308 Tuqiao Street Leshan, Sichuan814000, ChinaFebruary 1, 2005Miss Helen KachruMarketing DirectorBurgess International Tourism Limited1158. 40th Avenue, N.E., Calgary, AlbertaT2E 6M9 CanadaDear Miss Kachru, Im delighted to know that y
14、ou will visit our firm.Unluckily, however, I will be on a business trip during the time period that you proposed and will not be back until 25 March.Is it possible that you visit us after 26 March? My schedule will be much flexible from March 26 to April 21 and I can receive you at any time then.I believ
