《2019年英文的实习报告范文》由会员分享，可在线阅读，更多相关《2019年英文的实习报告范文（5页珍藏版）》请在金锄头文库上搜索。
1、2019年英文的实习报告范文 ItisinJINXIUtravelagencythatIhavemypractice.TherearesixdepartmentsandIwasintwodepartments:treatmemtdepartmentandticketdepartment.Myjobisreceivingguestsintheofficeandorderingplaneticketforcostomers,andsometimesIalsoansweredthephone,helpingvisitorsunderstandtravelingrouteoftravelagencyo
2、rtakingticketsforthem. Becausetourismisaserviceindustry,soIwanttolearnhowtomunicatewithdifferentPeopleandlearnsomebusinessabouttravelagency.Mustpayattentiontootherseveryactionandeverymovement,mustlearntheskillwhichconverseswiththevisitor.ThisisIlearnsthemostusefulexperienceinthetravelagency. Through
3、thisexperience,Ireceivedsomeknowledgewemustunderstandfirstasfollows, First,Ioughttokownthetravelingplacesinsideandoutsidetrafficandtheenvironmentprotection. Second,thetravelagencysserviceregulationsandmanagementtips. Third,thetravelagencysnatureandmanagementbusinessandmanagementmodel. Travelagencyis
4、theprofessoinalorganazationwhichprovidestravelingserviceforpeople.Sincetheprofessioalnature,thetourismistheserviceindustry.Itprovidesmeal,hotel,routeetcservice.Serviceatitudeisveryimportantintourism.Yououghttosmiletoeverypersoninordertomakethemfindingyouarefriendly.AndImuststrivefortheopportunity.Re
5、gardingthispoint,Ihavethedepthexperience.Becauseisanintern,thereforethepanycannotinvesttoomanyresourcestoyou.Thepanythoughtthepracticebornswithisthepracticefinishedmustreturntotheschooltostudy,futurenotnecessarilywillbeableinthepracticeunitwork.Oftenpractisedtheunittoarrangetheworkforyou,couldnotspe
6、ciallyteachyoumorethings.AfterIenteredpanyperiodoftime,Irealizethisquestion.Howthensolvesthisproblem?WheneverafterIpletetheworktask,Iallcanhelpotherstafftohandlesometrivialmattersonowninitiative.Forexample:Printing,typing,scheduling.Thisprocedureadvantageisobtainsoutsideotherstaffsfavorableimpressio
7、ns,theyinunconsciouslycenteralreadyreliedonyou,somematterswereusedtoityoutodo.Thus,Ihavetheopportunitytoaskforadviceotherstaffs,learnsmoreknowledge,obtainsmoreexperiences. Inaddition,Imustworkhardandserious.Ifoundeverythingisnoteasy.IcantmakeanymistakeswhenIchecktheplaneticketorsetingafax,orIcanmake
8、aworseconsequence.AndIalsoshouldbecarefulformywriting,itsveryimportanttomakeotherpeopleunderstandyoumeaningwell.Fromthisexperience,Ifeelsinceretoeverypersonaresoimportant,ifyouaresinceretoothers,theycansinceretoyoutoo.Sincereisveryimportanttomunicatewithothers.Andwhateveryoudo,patienceandobligationa
9、resoimportant,youshouldbecalmdownfirstandyoucandoitwell.Eachinternshipisastudentmusthavesomeexperience,itenabledustounderstandthesocialpractice,welearnedalotintheclassroomattendancelessthanthefundamentalknowledge,butalsoopenedupavisionandexperience,aswemovefurthertowardthemunityafterlayingasolidfoun
10、dation. Butthisexperiencealsomakemerecognizealotofshortingsformyself.Itpetesveryseriouslybetweentravelagencys.Younotonlyshouldtakeholdofprofessionalknowledgebutalsoyoushouldunderstandhowtogetalongwithdifferentpeople.IfindImlackofeducationandexperience.Itsverydifferentbetweenschoolandsocial.Ifeelthet
11、heorywhichlearnedinschoolarenotthesametotheworkconcept.Thatsthereasonwhywearepractice.Itcanmakemestrengthenandunderstandtheknowledgeinclassandbringupourlivingcapability. IamaforeignlanguageprofessionaltourismstudentsandIlearninbooksonthemanagement aspectsoftheknowledgeandEnglish,itseemseasytounderst
12、and,butnotputintopractice.Duringthisexperience,totheunitaftertheinternshipexperiencedifficultyofhowtopersonallystooduptothetimebeforeawareoftheirknowledge,abilitiesandexperienceishowthelackof.Duringtheinternship,Ihavebroadenedourhorizons,agrowthofknowledge,experiencethebrutalpetitioninsociety. AndIh
13、avetotalkaboutsomethingabouttraveling. First,Ifoundsomeadvertisementsinthenewspapersandmagazinespublishedthealmostsameroutesasinthediningtripacmodation,transportandothermoreorlessthesamebydiffenenttravelagency.becausethisisthesamesingleproduct,Leadingtobigpricewaramongtravelagencies,travelagenciesar
14、ebringdownthepriceofaline,whichwillinevitablyleadtoadeclineinthequalityofservice,andtravelagenciesalsodonotwanttodevelopnewtouristroutesandtourismproducts,asanewtouristroutedevelopmentrequiressubstantialfinancialresources.Spentagreatcost.Andthedevelopmentofthenewlinewillbeoutsoonaftertheothercopytou
15、setravelagents,thiswouldweakenthepetitivenessofthetravelagency,soitisimperativetostrengthenthetourismpropertyrights,notjusttheprotectionoftherighttotravel,butalsotoconsumersingeneraltoembodyanewsurprise. Second,theguidedtoursofservicequalitydorpped.Tourguides,theyledagroupofveryrichexperience,onaver
16、age,theyhave2or3yearsofworkexperience,theirqualificationsparedtootherplacesforeducationishigh,tourguideshaveevidence,butmostareprimaryormiddlelevel.HighGuidesdidnothaveChineseasaforeignlanguagetourguideforthelackofqualifiedpersonnel,whichguidesthebasicwagelessmoneyingeneralandhowmanynumberoftimesagrouplinkedtothegroupalsoearnmore. Third,Thetravelindustryischaracterizedbyseasonaltour
