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1、,棩,?,Roland Berger & Partners C International Management Consultants Barcelona C Beijing C Berlin C Brussels C Bucharest C Budapest C Buenos Aires C Detroit C Dsseldorf C Frankfurt C Hamburg C Kiev C Lisbon C London Madrid C Milan C Moscow C Munich C New York C Paris C Prague C Riga C Rome C S?o Pau
2、lo C Shanghai C Stuttgart C Tokyo C Vienna C Warsaw C Zurich,2, ,3,綨, 45,綨,4,5, ,6, ,.,(99), , 飬, ,;,豸,7,10%,1015%,GDP0.7%102%, , ,2000(99),8,9,淢,10, WTO, , 顢 廯,11, , , , ,12,WTO,WTO飬,漤,,13,10,罫,(1999),14,10,99, 8,15,20, 顷,壻 2010 繫, ,16,2010,
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4、,1996,96,97沢,1997,98顣,1998,99,1999,2000,2000,937-8100俪,33,34,嶯,滮,?,35, ,徻 , , ,滮 徻,36, 繤,37, , 淶, ,38,滮, 顢 , , 𣨶 , , , ,39,滮 滮,滮,滮 滮,40,滮, ,41, ,42,43,仯,湫 塢 壻 ,44,8涨9 1涨5 8 ,45, ,46,47, , ,48, , 滮 幤,綨 ,49, , , 鲻, ,50, ,51, ,52, ,53,滮 跢 ,54,涼,滮滮 ,滮, ,,55,跢
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6、71033;, ,87, , ,88, 𱾲 滮 飬,估 鼰 3 飬, ,İ,89, , ,90,淶粿, 桢 仯 涨, , 淶 ,91, ,.,92,1 1 ,:,: ,: ,:,:,:,?, , 豸 , ,?,豸, ,?,?,93,淶, Y- JG-P-1* 13 ,1 2 3 4 5,23, ,94,/,95,繫 (),硰 ,96,KPI, , , , ,KPI KPI淶,97,KPI, / ,徭 , , , , 飬,98,KPIKPI KPI, , () () () (), 5 2
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8、04,105, ,106,107, , , , ,108,109,110, ,2010,111,112, ? ? ? ? ? ,113, ? ? ? ? ? ,114, % %, , , , , , , , , , % %, % %,115,, , ,2002, ,ISO9000 , , ,IS014000 , ,仯,116, ,117, ? ? ? ? ? ,118,119,滮,蹤, ,120,豸,豸,豸,İ, ,121, ,帺,鹫,122,滮,123,滮, ,124,,, ,125,, ,126,İ İİ,İ,127,İ,滮,İ,128,豸,棬淽,鵵,İ,129,飬,İ,豸,130,顢豸,İ,嵥,131,,İ,飬,132,İ鼰,豸,İ,133, ,İ,İ ,134,İ, ,İ,135, ,İ,136,滮,估,氲, ,İ,137,豸,豸豸,飬, ,İ,138,豸,İ,, ,İ,139,İ ,140,,飬,141,鹤,142,