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1、,退出请按ESC键,a single room 单人房,book v. 预订,receptionist n.接待员,reservation n. 预约,rate n.价格,provide v. 供给 offer v. 提供,per prep. 每,suite n. 套房,well-equipped 装备好的,tennis n. 网球运动,indoor adj. 户内的, 室内的,bowling n. 保龄球,court n. 球场,facility n. 设备, 方便,alley n. 球道,bar n.酒吧间,recreational adj.休养的, 娱乐的,ticket v. 供应车票,
2、request v., n. 请求, 要求,dry-cleaning 干洗,IDD国际直拨长途电话,laundry n. 洗衣店,Li Fang is making a hotel reservation over the telep-hone.,1.Where does Mrs. Sheila Murphy come from? 2.When will Mrs. Sheila Murphy arrive ? 3. How much is a suite per night?,Questions,I would like to make a reservat-ion for two night
3、s for my family and myself.,make a reservation for 预订(座位或房间) ; 也可以说： reserve a room，book a room,例子,The boss accepted our request to leave work early.,Does she have any particular requests? 她有什么特殊要求吗？ request: 名词, 动词 ask for sth. 要求, 请求,例子,She wants a suite facing south 她要一间朝南的套房. facing south 现在分词短语
4、作a suite 的后置定语。 face 作为动词时, 表示“朝向”,Their houses face each other across the street.,例子,whats the rate per night? 一晚的住宿费要多少？ Whats the rate for? 费用是多少？rate “价格”，“费用”,Whats the rate for a double room?,例子,client:名词顾客,客户 同customer,Mr. Black has been a client of this firm for many years.,例子,George Smith i
5、s calling to make a hotel reservation.,What room does Mr. Sm- ith want to book, a single room or a double room? 2.What services does the h- otel provide? 3.What kind of recreational facilities does the hotel of-fer?,Questions,Its possible for sb. to do sth. 某人可能做某事,Its possible for you to solve the
6、problem.,例子,Our hotel offers conference facilities. an offer of 100,offer 动词, 名词 提供, 出价, 同 provide,例子,A: Have you always lived here? B: As a matter of fact , Ive only lived here for the last three years.,as a matter of fact 事实上, 实际上同义短语： in fact,例子,There is a 10% service charge included in the bill.
7、,What services do you provide? 你们提供什么服务？ service 名词 服务,例子,ticketing 名词 售票 (the act of selling tickets),automatic ticketing machines 自动售票机,例子,recreational facility 或 recreation facility 娱乐设施 recreation 名词消遣, 娱乐,Sunday afternoon is for recre- ation and outings.,例子,Im afraid its a bit too expensive. 恐怕
8、贵了一点。 句型： I am afraid (that) +主语动词 (恐怕),Im afraid (that) hes not in.,例子,我想知道我是否可以为我的美国客户希拉墨菲夫人在贵宾馆订房。,Id like to know if I could make a reservation in your hotel for my client, Mrs. Sheila Murphy from the United States.,中文,3. She wants a suite room facing south, with an IDD teleph- one and a compute
9、r.,她要一间朝南的套房, 房里要有一部国际直拨电话和一台电脑。,她有什么特殊要求吗？,2. Does she have any particular requests?,中文,中文,4. Whats the rate per night?,5. Theyre quiet rooms at the back of the building.,这些房间很安静，位于酒店楼的背后。,请问如何收费呢？,中文,中文,By the way, what services do you provide?,6. 顺便问一下,你们提供什么服务？,7. 包括早餐, 180美元一晚。,180 dollars a ni
10、ght including breakfast.,英文,英文,We offer such services as laundry, dry-cleaning, food, translation, and ticketing.,8. 我们提供像洗烫、干洗、食物、翻译和订票之类的服务。,英文,练习一 Fill in the blanks with the words or phrases given below. Change the form where necessary. （题目可参见课后练习）,I must _ them an apology for not going to atten
11、d their get-gathe- ring. 2. How much do you earn _week? 3. I dont know what he is doing, and _, I dont want to know. 4. There was nothing in the letter of _ importance. 5. If you want to go to the concert, youll have to_,make a reservation per facility single room rate book as a matter of fact offer
12、 particular recreational,offer,per,as a matter of fact,particular,make a reservation,or there will be no tickets. 6. Would you like a_ or a double room ? 7. There are_for cooking in the kitchen. 8. The secretary_ the manager at the Hilton Hotel. 9. What kind of_facilities do you offer in your hotel?
13、 10. What is the_for the house?,single room,facilities,booked,recreational,rate,make a reservation per facility single room rate book as a matter of fact offer particular recreational,Dialogue 1 R: Good morning. Reception of China Hotel. (1) _ (有什么可为您效劳)？ B: Yes. My names Tom Baker. Im going to atte
14、nd the Chinese Export Commo- dities Fair next Friday. I wonder if I could (2) _(订房间) in your hotel. R: Im terribly sorry, all our rooms (3) _(已被订满）. B: Thats OK. Goodbye.,May I help you,book a room,have been booked up,练习二 Complete the following dialogues. （题目可参见课后练习）,R: Hello, this is Guangdong Inte
15、rnational Hotel.(4) _（能为您 效劳吗）？ B: This is Tom Baker. Could I have a reser- vation in your hotel? R: Just a minute, Ill check. Mr. Baker, we have only (5) _ _（一间单人房和一间 双人房）available. B: Whats the (6) _（价钱）of the single room (7)_（每晚）？ R: $ 200. B: What facilities are available in it?,rate,per night,one single room and one double room,How may I help you,R: There is (8)_
