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1、Retailers what do they really want?,Current developments, and a few predictions Chris Anstey,INTERNATIONAL,#1 in UK, Ireland, Hungary, Poland, Czech Republic, Slovak Republic and Thailand Working towards being #1 in South Korea and Malaysia Just starting in China, Japan and Turkey,Tesco in China,Wil
2、l be submitted.,Some basics.,Our legal strategy is driven by legislation, but is really there for Customers We know that our Customers expect a great deal from our brand They expect value, quality, safety, legality, environmental standards and ethics,Global Food Safety Initiative,Global Food Safety
3、Initiative,Created by CIES- The Food Business Forum Launched in May 2000 Creation of a Global Task Force Aim: A simple set of rules for standards, harmony between all countries, save money for suppliers,CIES- Chinese and Hong Kong retailer members,Auchan China 7 Eleven Convenience Stores Carrefour A
4、sia Dairy Farm International Mannings Park n Shop Pearl River Distribution Wellcome Supermarkets,The Global Food Safety Initiative,Defining the limits of retailer liability Harmonising the requirements of food safety systems To improve cost efficiency throughout the food supply chain. Satisfaction f
5、or CEOs, and for Consumers Includes the harmonisation of global farm assurance standards,GFSI Guidance Document,4th edition of the Guidance Document now available Establishing a firm relationship with standard owners Improving the benchmarking procedure GFSI now ready to benchmark farm assurance sta
6、ndards,The GFSI principles,Minimise any duplication of evaluation Control and maintenance is reliant on the international accreditation process Encourage local evaluation Be open, transparent and compliant with fair trading legislation,The GFSI principles,Correct delivery must be seen to be controll
7、ed Direct stakeholder participation during development Continuous review and improvement of standard and process Identify and promote best practice,The Good Standard Guide: At the supplier,All Food safety issues will be fully covered Management participation will be clear Documentation will be contr
8、olled and accessible Specifications shall be correct Procedures will be in place Internal audit will check processes are working Corrective actions will be documented Non-conformity will be controlled A product release system will be in place,The Good Standard Guide: At the supplier,Purchasing will
9、be controlled Supplier performance will be monitored Traceability systems will be in place Complaint management will be effective Product recall systems will be in place, and will be tested Equipment will be calibrated Product will be tested,The Good Standard Guide: Managing the Standard,ISO 65 will
10、 be used by Accreditation Bodies Accreditation Bodies shall be able to demonstrate an equivalent approach Surveillance visits shall be annual Legal advice and liability issues will be in place All competent Certification Bodies shall have access to the Standard Governance of the Standard shall inclu
11、de direct stakeholders,The Good Standard Guide: Managing the Standard,Auditor competence shall be clearly defined Non conformity definitions shall be consistent Corrective actions shall be closed within agreed timescales Certification decisions shall be made with reference to ISO 65,Challenges for a Chinese Food Safety Standard,GFSI benchmarking does not mean retailers must accept a Standard The integrity of a report is only as good as: The Accreditation Body The Certification Body The auditor The responsibilities of a Standard owner are considerable, its usage must be seen to be controlled.,
