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1、PAI/990924/SH-PR(97GB),滮, 09 - 06,PAI/990924/SH-PR(97GB),1, / ,PAI/990924/SH-PR(97GB),2, 绰 IT IT IT ,PAI/990924/SH-PR(97GB),3, 绰 IT IT IT ,PAI/990924/SH-PR(97GB),4,, , , () , , ,Oracle/Unix 绰, 淶 ,PAI/990924/SH-PR(97GB),5,棬, 绰绰 IT3佨IT, ,İ , : ,PAI/990924/SH-PR(97GB
2、),6,* LIMRALIMRA 1997,C1981,C1997, ,* 100% C C C,19% 78% 2% 1% C,18% 38% 21% 3% 20%,198519974.31%,PAI/990924/SH-PR(97GB),7,* ,2003,100%,95%*,79.3%,68%,5%,13.8%,20%,-,-,4.5%,6%,-,-,1.5%,2%,绰,-,-,0.6%,1.5%,-,-,0.3%,2.5%, ,PAI/990924/SH-PR(97GB),8, 绰, (绰),滮, ,PAI/990924/SH-PR(97GB),9,(MIS) 绰 (CRM) 輰 IT
3、, , ,(), , 滮,IT滮 (),PAI/990924/SH-PR(97GB),10, (绰) ,IT, ,/ /, (绰) /,绰 () /, , ,/,籣 棬,MIS,PAI/990924/SH-PR(97GB),11, 绰 MIS , , / /, , ,/,绰,黯, , ,MIS,PAI/990924/SH-PR(97GB),12,HBS, 黯 绰, 黯 豣, , , LBS IT , ,PAI/990924/SH-PR(97GB),13,IT, /, (LBSGBS),绰,IT 磺,IT,LBS/UBS/HBS,GBS,(CRM),/,PAI
4、/990924/SH-PR(97GB),14,* ,/,SQL * Net,Oracle,TCP/IP,Net BIOS,Unix, DOS/Windows,HP/DEC, PC, DDN, / ,SQL * Net,Oracle,TCP/IP,Net BIOS,*,*,HP/DEC, PC, DDN,DOS/Windows, 绰,绰,PAI/990924/SH-PR(97GB),15,绰,绰, 绰24%绰45% 绰淶 绰 绰,PSTN,绰, ,DDN,PSTN,PAI/990924/SH-PR(97GB),16, ,* ,_% 豸 佫(
5、),/*,PAI/990924/SH-PR(97GB),17, 淶 , 棬 , ,PAI/990924/SH-PR(97GB),18,1999,2000,2001,2002,2003,69,110,150,210,260,320,2004,15,15绰,20,10,15,10,10,15绰,10,10绰,30,40,50,10,30,20, 5 3 7 7x3, ,PAI/990924/SH-PR(97GB),19, , ,, 淶, , , 淶, , ,淶 () , ,PAI/990924/SH-PR(
6、97GB),20, 绰 IT IT IT ,PAI/990924/SH-PR(97GB),21,绰,绰,绰,绰,绰 DDN (绰8 Kbps) 绰,绰 DDN,34绰 , ,PAI/990924/SH-PR(97GB),22,绰,绰24%45% ,绰 绰,绰淶 ,绰, ,PAI/990924/SH-PR(97GB),23,绰,绰,绰,绰,22.2,3.1,5.4,5.9,7.8,12.0,4.7,7.6,4.8,29.1,2.0,6.0,3.7,40.3,28.6,/, ,24%,45%,PAI/990924/SH-PR(97GB),24,
7、绰,绰, , ,绰 ,绰 ,PAI/990924/SH-PR(97GB),25,绰, / / () , 绰(罡) ,() /Email / , 绰, 绰 /, ,PAI/990924/SH-PR(97GB),26,绰,* 绰 * 25鳤 * 鳤710 , *, *, *, *, ,鳤*,鳤*,鳤*,鳤*,绰,*, , , , ,PAI/990924/SH-PR(97GB),27,绰跽, , 绰 豸 绰輰,绰 巽, 豸 , 飬 ,鷽,PAI/990924/SH-PR(97GB),28,9/17,10/31,12/15,12/31, 嵥 ,&
8、#232765;2-3 /,滮潲 汾 , ,PAI/990924/SH-PR(97GB),29, , 鳤棬,(50%) (20%) (15%) (15%) (30%) (10%) 鼰(10%) (10%) (20%) (15%) (15%),PAI/990924/SH-PR(97GB),30, 绰 IT IT IT ,PAI/990924/SH-PR(97GB),31, ,IT,IT, DDN, , , , ,PAI/990924/SH-PR(97GB),32, ,鷽,DDN , , ,PAI/990924/SH-PR(97GB),33,3, ,IT ,
9、 翪 羺 繩 翪,3 2 23 2,3,PAI/990924/SH-PR(97GB),34,98 ,*()1 ,49,222,39,322,18,706,8,872,7,479,2,386,2,211, ,1,193,126,101,34,* /,23.2,8.1,15.1,PAI/990924/SH-PR(97GB),35, 绰 IT IT IT ,PAI/990924/SH-PR(97GB),36,KPI , ,(MIS), , ,PAI/990924/SH-PR(97GB),37,* Footnote Sources,Unit of measure,PAI/990924
10、/SH-PR(97GB),38, MIS,飬(),C 99,2000-, , ,2000, , ,PAI/990924/SH-PR(97GB),39, 绰 IT IT IT ,PAI/990924/SH-PR(97GB),40, 1 (), , 2 (), ISP, 3 (),漰 ISP,(),(),棬,ISP,湫(棬),()(), ,PAI/990924/SH-PR(97GB),41,* ?%50% * 720%1.5%40% * 2004 飻,2*,1999,2000,2001,2002,2003,2004,10%,20%,30%,40
11、%,40%(),20%(),15%(), 17*,1999,2000,2001,2002,2003,2004,2.5%,5%,7.5%,10%,10%(),1%(),0.5%(), 150*,41,PAI/990924/SH-PR(97GB),42,, ,20 0.8,ISP,27 4.5,棬ISP,54 15,4.5,11.2,13,16,279,87, ,PAI/990924/SH-PR(97GB),43, 鱨 ,() (绰) , () ,20006,200012,200112, ,PAI/990924/SH-PR(
12、97GB),44, 绰 IT IT IT ,PAI/990924/SH-PR(97GB),45, ,PAI/990924/SH-PR(97GB),46,CRM,/ , , - 绰绰, , - 绰, , - 60绰, , - /, ,PAI/990924/SH-PR(97GB),47,CRM,28% 12 C , (CRM), ,24% CRM,CRM,CRM,20%80% , , ,PAI/990924/SH-PR(97GB),48,717() 86%,718() 80%, ,717738 () , ,PAI/9909
13、24/SH-PR(97GB),49,2,6,3,5,4,717718裺,鼰(),717718 1144 30305050 9 30504,5 粽5,1,()10(39)100, ,PAI/990924/SH-PR(97GB),50,CRM,CRM, CRM,CRM CRM CRM4,CRM,(Marketing),CRM, ,PAI/990924/SH-PR(97GB),51,缶CRM,C,1-2,,,CRM,飬,CRM,CRM廯, ,PAI/990924/SH-PR(97GB),52,3535CRM CRMCRM, KP
14、I,CRM CRM CRM CRM CRM, KPI,CRM CRM , KPI,CRMCRM CRM CRM IT , , ,IT,PAI/990924/SH-PR(97GB),53, 绰 IT IT IT ,PAI/990924/SH-PR(97GB),54, , 滮, 仯,趨 , ,PAI/990924/SH-PR(97GB),55, 滮,36, DB, Unix İ , , , ,滮 滮 滮 ,23 (6), ,1,PAI/990924/SH-PR(97GB),56, 滮, , , ,PAI/990924/SH-PR(97GB),5
15、7, * 5%-10%, () (OA) 滮 ,5,10-20 10-20 30-40 5 5 7 3 70-100 5 90 10 5 110 110 20 310-340,6 4 0 0 0 4 0 0 30 0 0 10 0 54,绰 (绰) 绰 OA绰 , ,PAI/990924/SH-PR(97GB),58,* 飬 ,*,*,*,*,PAI/990924/SH-PR(97GB),59,0%,1.0,1.2,1.5,1.7,2.1, / ,/ , DBA,滮/ , , ( ), , () (),* 1.0 = 4,500() ,滮,PAI/990924/SH-PR(9
16、7GB),60, ,25*, ,10%,* 5% * 10% * 3% ,PAI/990924/SH-PR(97GB),61,*,* , ,1000,300,100,30, ,PAI/990924/SH-PR(97GB),62,豸,齨豸,豸,豸,(豸),PC豸,PC豸, ,PAI/990924/SH-PR(97GB),63, 绰 IT IT IT ,PAI/990924/SH-PR(97GB),64,IT, /, (LBSGBS),绰,IT 磺,IT,LBS/UBS/HBS,GBS,(CRM),/, ,PAI/990924/SH-PR(97GB),65, /
17、 70% 滮 ,飺 鶨(磺)佻, ,PAI/990924/SH-PR(97GB),66,API,API,API, ,(=?= =101) (=1234= =501) (=9654= =4321=) (=YSZ001=𡱣=19999) (=1234=), = LBS LBS LBS , ,PAI/990924/SH-PR(97GB),67, 绰 IT IT IT ,PAI/990924/SH-PR(97GB),68,/*,滮,IT IT 鼰IT,/ ITIT,IT滮 , ,IT,* ,PAI/990924/SH-PR(97GB),69, ,
18、 , 滮,/,/,/, ,趨巶, , ,IT 綨, , 顢 IT, ,PAI/990924/SH-PR(97GB),70,IT,* KPI * IT(IT /) * 60%, TEL,TEL(),(),黮,*,_, _, _, _,,KPI*,1) 2) 3) 4) 5),:,IT,IT,IT,_,IT, , 2 50,PAI/990924/SH-PR(97GB),71, ( ),*,ITIT,*,1. ,C,?,5,2. 涨,C,?,1,3. ,15,3,4. ,1,12, ,/,(), ,PAI/990924/SH-PR(97GB),72,*,*,(%)
19、,(%),估,()/İ,()/, (%),(?,X),*(1=5=),:,滮,* * * ,PAI/990924/SH-PR(97GB),73,*,趨,İ10%0,/,/,(5-) 5,50 X,-20 X,25 X,25 X,-20 X,=,+,* 11001001 ,PAI/990924/SH-PR(97GB),74,* IT IT ,*,/İ,/İ,PAI/990924/SH-PR(97GB),75, ,* * *,*, ,1. 2. 3. 4. 5. 6.,*,*,%,PAI/990924/SH-PR(97GB),76,* IT IT ,*,XX
20、X,YYY, , , ,#1 #2 #3,#A #B #C,%, %,PAI/990924/SH-PR(97GB),77, 绰 IT IT IT ,PAI/990924/SH-PR(97GB),78, 绰輰 MIS CRM .* IT貢 IT,滮,* * 绰, ,2000,2001,2002,2003,2004,,*,UBS/LBS/HBS,IT,(),PAI/990924/SH-PR(97GB),79,2000,2001,2002,2003,2004, ,滮,* * 绰,PAI/990924/SH-PR(97GB),80, 23 ,10,11,12,1,2
21、,3,4,5,绰, , 罨, , , , ,PAI/990924/SH-PR(97GB),81,1999,2000,2001,2002,2003,2004,LBS, ,DDN,PAI/990924/SH-PR(97GB),82,1999,2000, CRM ,2001,2002,2003,PAI/990924/SH-PR(97GB),83, ,10,11,12,1,2,3,4,5, ,PAI/990924/SH-PR(97GB),84, ISP ISP ISP (),10,11,12,1,2,3,4,5,(), ,PAI/990924/SH-PR(97GB),85,10,11,12,1,2,3
22、, ,滮,IT,PAI/990924/SH-PR(97GB),86,* Footnote Sources,Unit of measure,PAI/990924/SH-PR(97GB),87, 绰 跽() 罨 绰 ,9,10,11,12,1,2,3,4,5,绰, ,PAI/990924/SH-PR(97GB),88,* Footnote Sources,Unit of measure,PAI/990924/SH-PR(97GB),89, ,IT,IT,IT,PAI/990924/SH-PR(97GB),90,_% 豸 ,佫(),PAI/990924/SH-PR(97GB),91,黯 , , , ,15%40%, , ,/, , , , /, ,PAI/990924/SH-PR(97GB),92,ITIT,IT / 2 IT IT IT, IT IT巽,IT ,IT飺 IT IT丱 IT,IT ,IT ,PAI/990924/SH-PR(97GB),93,绰, ()绰 , 绰, ,
