导购英文常用语

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1、第一部分:招呼顾客1, Good morning ,sir。Can I help you ?先生,早上好,我能为您效劳吗?2, Good afternoon , madam ,May I help you ?太太,中午好, 您想买什么? 3, Good evening ,miss , What can I do for you ?小姐,晚上好,您需要什么?4, Welcome to our counter. 欢迎光临本柜5, Please take your time . 请随便看看Conversation(对话) A S:sales (营业员) C:Customer(顾客)7, S:Good

2、 morning ,sir,Can I help you ?先生,早上好,您想买什么?C:Im thinking of buying a toy for my son.我想给我儿子买个玩具。S:May I know how old is he?他几岁了?C:Hell be six next Sunday. The toy is for his birthday.下个星期天他就六岁了,玩具是作为他的生日礼物。S:I see .How about this one? 我明白了,这个怎么样?Conversation BS:Welcome to counter madam .what can I do

3、 for you ?欢迎光临本柜,你想买什么?C:Im just looking around .我只是随便看看。S:Please take you time .If any thing you like ,just let me now .请随便看看,如果看中什么,请告诉我。C:Ok I will . thank you .谢谢,我会的。Exercise 1练习当外宾走到你面前时,如何向顾客打招呼,员工之间相互练习。第二部分:指路1 Go straight along ,then make a left turn ,you”ll find the toilet 请笔直走,再向左转,你会找到洗

4、手间的。2.Follow me ,please .请随我来。3、Thls way,Please. 这边请。4、You will not miss it. 你不会错过的。5、The cashler is on this way. 收银台在这边。10、Its on you right hand side. 在你的右手边。ConversationC: By the way,how can I find the toilet?顺便问一下,男士洗手间在哪?S:Taka a left turn,then go straight along,Its on your right hand side ,You

5、will not miss it.请向左转,然后笔直向前走,它就在你的右手边,你不会错过的。C:Thanks a lot. 谢谢!S:You are welcome . 没关系!Exercise员工之间练习指示方向。第三部分:推荐商品1、 Do you want me to show you something? 你想看些什么?2、 Which one do you like? 你喜欢哪一个?3、 May I know what you like?请告诉我你看中了什么商品?5、 Would you like this one,which I recommend to you?你喜欢我推荐的这件

6、商品吗?6、 It seems you are interested in .?你好象对这件商品感兴趣?7、 Here you are. 给你。8、 How about this one?你觉得这个怎么样?9、 Wait a moment,please. 请稍等。10、 Ill be back soon.我马上回来。11、 Im sorry to keep you waiting so long.对不起,让您久等了。Conversation A S:Good everning miss .Do you want me to show you something ?晚上好,小姐,您想看什么?C:

7、Yes ,Im looking for a pair of gloves .我想买一双手套。S:What do you have in mind?你想要什么样的?C:Im not sure .may be a leater one .我不太确定,或许是皮手套吧。 S: Jiut a moment .I”ll get you one.(A moment Leter )Here you are .You may try it on.请稍等,我帮你拿一双。(过了一会儿)给你,你可以试试。C:Thank you .this pair fits me perfectly .谢谢,这双非常适合我。Conv

8、ersation B S:welcome.It seems youre interested in this dress.欢迎光临,你好像对这件衣服感兴趣。C:Yes .but Im afraid it is too thick to wear in summer .是的,我担心夏天穿太厚了。S:Thats no probelm .It is made of cotton ,so you wont feel hot .没关系的,它是棉制的,你不会感到热的。C:Thats nice ,but I dont like the color .太好了。但我不喜欢这个颜色。S:The color is

9、popular or young people.这个颜色在年轻人是非常流行。C:Let me take it .那我买下吧。S:Here you are. You can have a try .给你,你可以试一下。Exercise 在众多商品中推荐顾客感兴趣的商品。 第四部分:说明尺寸大小1 What size ,please ?请问多大尺码。2 What your size .你的尺码是多少?3 What size do you take ?你穿多大的尺码?4 Here is the one in your size.这件是你要的尺码。5 This is a good fit .这件很合适

10、。6 Its too big .太大了。7 Its too small.太小了。8 Its too tight .太紧了。9 Its too loose .太松了。10. How about green?Its size ten .绿色的怎么样?是十号的。11.Please try it on .你可以试穿一下。12.Im afraid this is the largest one we have .抱歉,这是我们最大的尺码。13Im afraid we liavent the size you want .抱歉,我们没有你要的尺码。ConversationS:Good evening ma

11、dam. 晚上好, 女士.C:Good evening Would you please show me the shoes in black colour?晚上好,你能给我看看黑色皮鞋吗?S:All right. Do you like this one?可以,你觉得这双怎样?C:It looks very nice. Let me try it on.看上去很漂亮,让我试试。S:What is your size?多大尺吗?C:36, please. 36码的。S:How about this pair? 这双怎么样?C:This is a good fit. 穿着很合适。Exercise

12、员工之间练习如何表达尺度寸和尺码.第五部分:说明颜色1、What color do you like?你喜欢什么颜色?2、 What is yout favorite color.你最喜欢的颜色是什么?3、 Do you think a blue one will do?你认为蓝色的行吗?4 、Do you like this kind of color?你觉得这种颜色怎样?5、This color is quite popular.这种颜色非常流行。6、 It doesnt fade.这种颜色不褪色。ConversationC:Excuse me , could you show me a

13、coat like the one on the model.对不起,你能给我看看模特上穿的外套,好吗?S:Sure, you really have a good taste , madam ,What color do you like?可以,夫人,您真有眼光,你喜欢什么颜色?C:The grey one looks nice.灰色的看上去挺好的。S:You may try it on , The mirror is behind you .你可以试穿,镜子在你后面。C:Thank you , This color is quite beautiful ,but does it fsde

14、?谢谢!这种颜色非常吸引人,但是它褪不褪色。S:No, it is colorfast,不,它不褪色。C:Then Ill take this one . Thank you.那么我买一件,谢谢!S:Youre welcome.不用谢。Exercise表达商品颜色Red 红色 ;green绿色; yellow 黄色; blue蓝色; purple紫色;Black 黑色;white白色;pink 粉红色;orange橘黄色;brown 棕色;beige米色;grey灰色 第六部分:说明式样1 Do you like this design? 你喜欢这个款式吗?2 What do you thin

15、k of this style? 你认为这个款式怎么样?3 What style do you prefer? 这两种款式,你更喜欢哪一个?4 Its the latest fashion ,very popular. 这是最新款,非常流行。ConversationS:Good moring ,sir.早上好,先生。C: Good moring ,I want to buy a coat. 早上好,我想买一件外套。 S:We have difierent kinds of coats . Im sure you can find the one you like . 我们有各种外套,相信你会找到喜欢的。C:Yes ,I hope so .Ive been visiting many big stores, but I havent found my favorite yet. 希望如此。我已经去过许多大商店,但还没找到最喜欢的。S:Do you like this one?Its

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