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1、世纪商务英语 综合教程I (第四版),CENTURY BUSINESS ENGLISH,Unit 9,Business Contact,Business contact, which refers to the communications between business counterparts, is an important part in doing business successfully. It includes many aspects such as welcoming visitors, arranging business activities, bidding far
2、ewells etc. Business contact can be made through E-mails, phone calls, face-to-face contacts and other means of communication.,Lead-in,Text A,Text B,Practical Writing,Time for Fun,Lead-in,1 Listening Listen carefully to the following dialogue and answer the questions.,Script,1. Has Kate been to Edin
3、burgh before? A. Yes, she has been there for many times. B. No, this is her first visit. C. Yes, this is the second time she went there. D. No, she doesnt know the place. 2. How does Kate think of the hotel in Edinburgh? A. She thinks that the hotel there is very good. B. She thinks that the hotel t
4、here is terrible C. C. She thinks that the hotel there is very comfortable. D. We cannot tell from the dialogue.,B,( ),C,( ),3. Does Kate have much time in Scotland? A. No, she has to go back tomorrow afternoon. B. Yes, she can stay there for a week. C. No, she must go back today. D. Yes, she can st
5、ay there for a month. 4. What time is Kates flight? A. At 18:30 in the morning. B. At 18:30 early evening. C. At 8:30 in the morning. D. At 8:30 early evening.,B,( ),A,( ),5. How will Kate go to the airport? A. By taxi. B. By bus. C. By bike. D. On foot. 6. What was the problem with the flight to Ed
6、inburgh? A. The seat was too hard. B. Other passengers disturbed her. C. The flight was delayed. D. The weather was bad.,D,( ),A,( ),2 Vocabulary Listen to the dialogue again, paying attention to the words listed below, and choose the explanation for each word.,comfortable A. journey made by air fli
7、ght B. in fact book C. having pleasant bodily relaxation in good time D. strong sudden movements within air or water actually E. reserve a place, buy a ticket in advance 6. turbulence F. quickly and in time,C,( ),A,( ),E,( ),F,( ),B,( ),D,( ),Making a Great First Impression With every new encounter,
8、 you are 1 and another persons impression of you is formed. This first impression can be nearly to reverse or undo, making those first encounters extremely important, for they set the tone for all the 3 that follows. So, whether they are in your 4 or social life, its important to know how to create
9、a good first impression. Be on Time The person you are meeting for the first time is not interested in your “good ” for running late. Plan to arrive a few minutes early. And allow flexibility for possible 6 or taking a wrong turn. Arriving early is much better than arriving late.,impossible,_,evalua
10、ted,_,relationships,_,3 Spot Dictation Listen to the passage and fill in the missing information.,delays,_,excuse,_,career,_,Present Yourself Appropriately Of course physical appearance 7 . The person you are meeting for the first time does not know you, and your appearance is usually the first 8 he
11、 or she has to go on. The key to a good impression is to present yourself 9 . Start with the way you dress. What is the appropriate dress for the meeting or 10 ? In a business 11 , what is the appropriate business attire? Suit, blazer, casual? And ask yourself what the person youll be meeting is 12
12、to wear if your contact is in advertising or the music industry, a pinstripe 13 suit may not strike the right note! For business and social meetings, appropriate dress also 14 between countries and cultures, so its something that you should pay particular to when in an unfamiliar setting or country.
13、 16 you know the traditions and norms.,clue,_,appropriately,_,matters,_,setting,_,likely,_,business,_,occasion,_,varies,_,attention,_,Make sure,_,4 Discussion & Role-play Discuss with your partner the following questions and report your answers to the class.,Suppose you are going to go to the airpor
14、t to pick up a guest of your company. What preparations should you make? What should you wear? What will you talk with the guest on the way back?,Make up a dialogue between you and the guest and role?鄄play it to the class.,Why do people use small talks? What is the most common time to start a small
15、talk? What are the “safe” topics for making small talks? 4.What subjects are not considered acceptable when making small talks?,1 Reading Read the passage about small talks and answer the following questions.,There are a few different reasons why people use small talks. The first, and the most obvious, is to break an uncomfortable silence. Another reason, however, is simply to fill time.,_
