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1、-精选公文范文-职场礼仪英文ppt 篇一：职场礼仪ppt 职场礼仪ppt 着装基本原则： （1）tpo原则 time时间：着装与季节、时令相符； place地点：着装与所处位置、场所、环境相符； occasin -场合：着装与特定场合和气氛相和谐；（正式场合、社交场合、休闲场合、喜庆场合、悲伤场合） （2）pas原则 profession-职业 age-年龄 status-地位 着装要考虑不同职业、年龄和地位的差异。 （3）整体性原则 与自己的体型、容貌、肤色等因素和谐；篇二：礼仪英语 Courtesy English Chapter 1. Courtesy English ? ? Good
2、morning Good afternoon Good eveningWelcome backHi 早上好下午好 晚上好 欢迎回来嗨 Hello How do you do? How are you?Fine, thank you, and you? 你好 你好 你好吗？ 很好，谢谢，你呢？ Fine, thanks, and you? Good-byeGood nightGood-bye for now 很好，谢谢，你呢？再见 晚安 再见 It was nice to see you again. Have a good evening See you was nice seeing you
3、. 很高兴又见到你。 晚上愉快。 回头见。 很高兴见到你。 Have a good weekend Have a safe trip Have a good day Hope to see you again 周末愉快。 一路平安。 祝您愉快。 希望再见到您。 Thank you for coming Look forward to seeing you again 感谢光临。 盼望再见到您。 ? Listen to the guest and then fill the gap in each sentence. The guest The staffThe guest will Henex
4、t time he comes. ? Staff : Good morning. Mr. Smith. How are you today? Guest: Good morning. Jane. Im fine, thanks, and you? Staff : Im fine too. Are you checking-out today? Guest: yes, I think so Staff : Did you enjoy your stay here? Guest: Yes, I did. Staff : I hope our service is to your satisfact
5、ion Guest: Sure. Im very pleased with everything here.Staff : Thank you. I wish you a nice trip home and look forward to seeing you again. Guest: Thank you. Ill definitely come to the Sheraton next time Im in Tianjin. Find a partner and play the roles of the staff and the guest who will be on holida
6、y soon. The more I study, the more I know. The more I know, the more I forget. The more I forget, the less I know. So why study? My name is John SmithIts nice to meet you. Its nice meeting you. 我叫约翰.史密斯。 很高兴见到您。 很高兴见到您。 Im Mary Copper Im pleased to meet you Im glad to meet you. 我叫玛丽.库伯。 很高兴见到您。很高兴见到
7、您。 Let me introduce you to John SmithId like to introduce you to Mary Copper. 我把你介绍给约翰.史密斯。 我想把你介绍给玛丽。 Id like you to meet Mr. Thomson. I dont think weve met before 希望你认识一下托玛斯先生。 我想我们以前没见过。 Have we met before?Youre new here, arent you? 我们以前见过面吗？ 你是新来的，对吗？ TALKING TO THE GUEST： Staff : Good morning,
8、sir, May I know your name? Guest: Certainly. My name is John Smith Staff : Would you please spell your last name? Guest: Sure. P-a-r-k-I-n-s-o-n, Parkinson. Staff : How do you do Mr. Parkinson? Welcome to our hotel Guest:How do you do? Very nice to meet you.Staff : Hope youll enjoy you stay here. Gu
9、est: I think I will Staff : See you later. Guest: See you. Introduce yourself to a partner. Put in articles where needed. A: Would you like cold milk? B: Yes, please. Iglass of beer if youve got it. A: I kitchen. Yes, theres t cold B: Never mind. piece of ice in it? A: Sure. There is quite a lot in
10、No pain no gain. As busy as a bee. Hand and foot. As proud as a peacock. As hungry as a wolf Beat about the bush. Excuse meIm sorry please forgive me. Thats Ok 打扰一下。 对不起。请原谅。 没什么。 I do apologizeThats all rightPlease accept our apology. 我很抱歉。 没关系。请接受我们的 歉意。 Would you please wait a moment? Would you m
11、ind waiting a second? 请稍等好吗？ 请稍等好吗？ I didnt mean for that to happen. I assure you it wont happen again.我是不想出这种事的。 我向您保证以后不再发生这种事。 Guest: Excuse me. I think there is a mistake in my bill. Staff : Im sorry to hear that. Ill check for you right away. Would you please wait a moment? Guest: OK. Staff : I
12、 do applogize, Mr. Smith. There is a mistake in your bill. I assure you it wont happen again. Guest: Well, thats all right Put in the missing word. Mr and Mrs Miller are from Austria. They often go shopping without their German cana word of dont know how to him where they want to go. And the driver
13、doesnt know how to to them because he dosenGerman. Mr. Miller to himself. “ I wish I could ” Anything I can do for you? If theres anything I can do to help, please let me know. 我能为您做些什么？ 如果有我能帮忙的话，请告诉我。 Can I help you? If I can be of assistance. Please do not hesitate. 我能帮忙吗？ 如果要我帮忙，别犹豫，尽管讲。 Do you
14、need any help?Id be very glad to help you. 要帮忙吗？很高兴认识你。 Can I give you a hand?If you wouldnt mind. 要帮忙吗？如果你不介意。 If you dont mind. If its no trouble 如果你不介意。 如果不麻烦的话。 Theres no h urry please take your time 不着急。 不着急。 Going up? Going down. 上楼吗？ 下楼。 Staff : Excuse me, May I help you? Guest: Yes, Im looki
15、ng for my room. Staff : May I know your room number, please? Guest: Yes, my room number is 358. Staff : Thats at the other end of the corridor. Follow me. Please. Ill show you to your room. Guest: Thank you. Its very kind of you. Staff : Its my pleasure to serve you. Please enjoy your stay. Guest: Yes. I will. Staff : Going up, sir? Guest: Yes Staff : Watch your steps, please, The floor is wet. G
