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1、四川省质量技术监督学校 2010 -2011 学年第 2 期期末集中考试课试题审批表课程名称英语开课班级旅游09-1任课教师 罗莉上传试题时间2011.05.12命题说明1、考试方式（开卷或闭卷）： 开卷 ；2、A、B卷雷同题分值：_20分内_；3、标准答案是否完整：_是_；4、评分标准是否落实到每小题：_是_；5、其它说明： 命题教师_罗莉_ 2011 年 05 月 12 日教研室主任审核意见 签名：_ 年 月 日系（部）主任审核意见签名：_ 年 月 日教务处审核意见签名：_ 年 月 日制卷记录正考选卷印制数量印 制 年 月 日分 装 年 月 日 教务处制表2019整理的各行业企管，经济，房
2、产，策划，方案等工作范文，希望你用得上，不足之处请指正四川省质量技术监督学校2010 2011 学年度第2期旅游服务与饭店管理班 英语 试卷A卷Class： Name： Number： Score：一 口试( 40%)二 笔试（60%）I: Vocabularies :(15%) 1. 单人间 2.您先请 3. 叫早电话 4. 信用卡 5.护 照 6. 房间号码 7. 晚礼服 8.服务费 9. 值班经理 10. 签 名 11.大床间 12. 美式早餐 13. 干 洗 14.打 扰 15. 到达时间 II: Choose the best answer: (15%)1. A: Good morn
3、ing! Will you do me a favor?B: A. I hope so. What is it?B. Good morning. Nice to see you here.C. Yes, of course. Ill be glad to.D. Sorry, Im busy doing my work now.2. After greeting a new guest, the receptionists first action should be to .A. check the guests reservation B. ask the guest the length
4、of his stayC. ask the guest to register D. call the bellman3. You have to book the tickets five days advance.A in B. for C. before D. with4. I two hotels but they are both fully booked up.A. have tried B. tried C. try D. will try5. Mr. and Mrs. Bellow are a couple. You shouldnt provide them with .A.
5、 a double room B. a TWB room C. a deluxe room D. a single room6. Here is your key. And the bellman will show you . A. on B. into C. up D. off7. A: Can I help you? B: . A. Yes, please B. Please C Yes, you can D. Yes, as you like8. You can take No. 37 Bus and at Sichuan Road. A. get in B. get off C. g
6、et of D. get out9. A half days rent is charged a room not vacated after 12:00 noon. A. against B. for C. to D. in10. Can you give me the flight number, please, the place is late?A. so that B. for C. to D. in11. A: Welcome to our hotel, sir. B: A. Whats your name, please? B. Whats your job?C. Who are
7、 you? D. Thank you.12. Let him your baggage. A. carries B. carrying C. to carry D. carry13. There are many difficulties when starting a new hotel. A. to deal B. do deal with C. dealing with D. deal with14. A: Wonderful! Thank you for your nice suggestions. B: A. Its my pleasure. B. Excuse me. C. Fir
8、st right, second left. D. Please dont.15. A: Goodbye, Mr. Bellow. Thank you for what youve done for meB: A. Oh, dont forget to get in touch with me.B. You are welcome and hope you will have a nice trip.C. Did you enjoy your stay here?D. Its time for us to shake hands.III. Complete the dialogue: ( 5%
9、)A. Good evening, welcome to our hotel. B. Ok, Are you checking out tomorrow?C. Certainly. Can I have the name please?D. Will you need a wake up call, sir?E. Ok then, your room is 502 on the fifth floor. Breakfast is served between 6:30 am and 9am. Enjoy your stay.Hotel staff: 1 Guest: Hello, Id lik
10、e to check in please. Hotel staff: 2 Guest: Mr Harold Smith. Harold Smith.Hotel staff: 3 Guest: Yes, I am. Thats right. Hotel staff: 4 Guest: Yes please. At 6.30am.Hotel staff: 5 Guest: Thank you. IV. Cloze:(15%)R Reservationist C Client R: Reception. May I help you?C: Id like to book a single room
11、1 shower for Mr. George Smith. He 2 to arrive on the 20th this month.R: How long will he be 3 ?C: I dont know, but it could be 4 from seven to ten days.R: Then we can only confirm a room from the 20th to the 27th. We wont 5 guarantee him a room 6 the 27th.C: What 7 there isnt 8 room then?R: 9 , sir. We can either put him on a 10 list or find him a room in a 11 hotel.C: Fine. How much do you 12 a single room with breakfast?R: Its 500 yu
