《南开19春学期（1503、1509、1603、1609、1703）《酒店业培训与人才发展（一）（二）（EI双语）》在线作业-01【满分答案】》由会员分享，可在线阅读，更多相关《南开19春学期（1503、1509、1603、1609、1703）《酒店业培训与人才发展（一）（二）（EI双语）》在线作业-01【满分答案】（7页珍藏版）》请在金锄头文库上搜索。
1、南开19春学期（1503、1509、1603、1609、1703）酒店业培训与人才发展（一）（二）（EI双语）在线作业-1 4、D 一、单选题共20题，40分1、“表现、熟练程度、语言、组织目标、价值观和历史”是()培训的内容。A具体性B社会化C入职D入职本题选择是：B2、以下选项中()不是对主管进行培训时面临的挑战。A创造性思维B目标设定C小组规模D逻辑创新本题选择是：Diversity is multi?faceted, incorporating differences in many areas, such asAcultureBgenderCsexual orientationDal
2、l of the above本题选择是：D4、ESP中的“E”代表的意思是()A用图片解释B用活动解释C用表格解释D用文字解释本题选择是：D5、工作分析过程的第二个阶段是A为每个职位制定一份全面的任务清单B将每个任务分解成组织标准C部门经理确定绩效标准D构建一个全面的工作描述本题选择是：B6、测量培训的内容由什么来确定?A组织目标B学院目标C部门目标D培训师目标本题选择是：A7、在组织层面进行需求评估的主要目的是A找出问题的起因B增强培训需求的可信度C设计满足企业需求的培训课程D着眼于全局并最终解决问题本题选择是：D8、Labor?related benefits deriving from
3、effective training are:AFewer employee grievancesBFewer lawsuitsCLess likelihood of a strikeDall of the above本题选择是：D9、下列选项中()不属于高层经理的培训需求。A调整愿景、战略和行为B改善内部流程C关注时事D保持高绩效本题选择是：C10、酒店管理层的培训要侧重()。A能力驱动B效率驱动C利润驱动D绩效驱动本题选择是：C11、以下不属于测量的四种主要方式的是A定类B定量C定距D定比本题选择是：B1dvantages of video include:ALack of control
4、 by the trainerBEase of administrationCLack of interaction between traineesDLack of personalization本题选择是：B13、The six?step model for outsourcing includesACommit; Select ActivitiesBChoose Vendor(s); ContractCTransition; Manage and ImproveDAll of the above本题选择是：D14、许多公司的企业大学作为利润中心,不仅培训内部员工,还对()进行培训。A内部
5、高层经理B志愿体验者C内部主管D外部人员本题选择是：D15、以下不属于测量培训的受益方的是A学员B培训师C供应商D管理层本题选择是：C16、Which of the following is not an useful tip to channel your bodys nervous energy and prepare constructively for the training session?APracticeBCalm downCVisualizeDHave fun本题选择是：B17、下列选项中()不属于主管层A主管B部门经理C高级主管D领班本题选择是：B18、The disadv
6、antages of using focus groups to collect data is:ASome might not get returnedBThey require a large time commitmentCRequires high degree of technical skill to designDMay not address root causes of problems本题选择是：B19、计算机辅助学习的优点是()A帮助学员更容易地理清思路B提供个性化数据反馈和需求和结果的评估信息C提高员工学习积极性，帮组其学习和理解D为学员探索、实验、交流和反思提供机会，
7、特别是合作解决问题或交流练习本题选择是：B20、Common training materials include:AInstructor guidesBParticipant workbooksCManualsDall of the above本题选择是：D二、多选题共15题，30分1、以下哪些是通过认证来支持专业发展的协会()。ACHABCAACCCMDCHSE本题选择是：ACD2、There are some guidelines that can be helpful regardless of the material. These include:ARelevancyBAccura
8、cyCFocusDDifficulty level本题选择是：BCD3、Evaluation may not get done because:AManagement doesnt consider it important.BPeople dont want to do it.CTrainers have not yet received enough pressure to do it.DThere are too many other things to do.本题选择是：ABCD4、New paradigms of organizational behavior have emerge
9、d as we proceed into the twenty-first century, reinforcing the importance of the learning organization. Some of these organizational changes includeAAn emphasis on partnerships and alliancesBGlobal versus domestic marketsCTechnological tools that support collaborationDCross?functional work processes
10、 and work teams本题选择是：ABCD5、外包的类型包括()。A联合外包B全面外包C外部承包D选择性外包本题选择是：BCD6、数据分析主要有哪几种分类?A定性B定量C利用现存数据D组合或混合方法本题选择是：ABCD7、Technology can help to track development in which three ways?ATime on task analysisBTest-taking analysisCSupport analysisDResult analysis本题选择是：ABC8、Many professionals have chosen to div
11、ide costs in four primary areas, they are:ALabor costsBMaterials costsCDelivery costsDOther costs本题选择是：ABCD9、Some common orientation types includeAGroup sessionsBIndividual sessionsCSelf?orientationDMentor sessions本题选择是：ABCD10、Two typically involved categories of roles of the mentor are:AcareerBdeve
12、lopmentCdirectionDpsychosocial本题选择是：AD11、酒店管理层的培训应当认识到利润的两个来源是()。A一线员工B经理C宾客D主管层本题选择是：AC12、培训游戏不应按以下哪种方式使用?A为了消磨时间B为了让学员了解培训师的智慧C为了贬低学员D以一种威胁或有损学员人格的方式本题选择是：ABCD13、以下属于科克帕特里克等级评估法的步骤的是A反应评估B学习评估C行为评估D成果评估本题选择是：ABCD14、Job analysis involves two steps,they are:Acreating a task listBanalyze each taskCde
13、veloping a job breakdown for each taskDanalyze the job本题选择是：AC15、以下是岗位和任务分析所产生的成果的是A每一个工作的任务表B工作分解C工作业绩标准D员工绩效评价单本题选择是：ABC三、判断题共15题，30分ccelerated learning is a training concept that is being adopted with smaller frequency for hourly employee training.A对B错本题选择是：B2、Many things outside the training are
14、na, such as management, morale, working conditions, etc. can affect employee performance.A对B错本题选择是：A3、In participants introducing step, the bigger the group of trainees, the more necessary it is to introduce them to each other.A对B错本题选择是：B4、学习层最易于衡量,也是培训师最常使用的。A对B错本题选择是：B5、计算净收益是成本收益分析的比较结果步骤中可以采用的一种方法。A对B错本题选择是：A6、广泛的培训项目很难进行测量,因为它们过于模糊。A对B错本题选择是：A7、培训并不能解决所有问题A对B错本题选择是：A8、培训师了解每种培训方法的益处和局限性,所以可以根据组织的规模和培训需求选择合适的培训方式。A对B错本题选择是：A9、CBT has a distinct differentiating feature from CAI in that it employs live feedback with the trainer.A对B错本题选择是：B10、The most basic method of calculating tu
