《南开19春学期（1503、1509、1603、1609、1703）《饭店业人力资源管理（一）（二）（EI双语）》在线作业-03【满分答案】》由会员分享，可在线阅读，更多相关《南开19春学期（1503、1509、1603、1609、1703）《饭店业人力资源管理（一）（二）（EI双语）》在线作业-03【满分答案】（8页珍藏版）》请在金锄头文库上搜索。
1、南开19春学期（1503、1509、1603、1609、1703）饭店业人力资源管理（一）（二）（EI双语）在线作业 4、D 一、单选题共20题，40分1、General property orientations and specific job orientations often cover different kinds of information. Which of the following types of information would you most expect to see covered in a well-designed specific job orien
2、tation?Ainformation about job-related issues such as company standards, policies, and proceduresBinformation about technical aspects of the job such as the contents of the job description and the kinds of equipment operation that are required for the jobCinformation about cultural issues such as man
3、agement philosophies, strategic beliefs, and definitions of acceptable and unacceptable behaviorDnone of the above本题选择是：B2、Which of the following selection strategies relies most on desirable qualifications of applicants and allows managers the most discretion in selection decisions?Aa discretionary
4、 selection strategy.Ba work sample selection strategyCa multiple hurdles selection strategy.Da compensatory selection strategy.本题选择是：Dll of the following are techniques for forecasting the internal supply of labor except:Areplacement charts.Bjob bidding.Csuccession charts.Dskills inventories.本题选择是：B
5、4、在一定时间内员工完成的工作量是( )。A生产率标准B业绩标准C劳动预测D生产率本题选择是：Dt the Worthington Country Club, performance appraisals are used primarily to assess what employees need to do to improve their performance. This is an example of using performance appraisals for:Aassessing training and development needs.Bvalidating the
6、 selection process.Cproviding performance feedback.Dlinking rewards and discipline to performance.本题选择是：A6、One type of compensation is called “indirect compensation.” Indirect compensation generally includes:Abase pay.Bmerit pay.Cbenefits.Dsales commissions.本题选择是：C7、Which of the following training m
7、ethods allows employees to learn at their own pace?Aprogrammed instructionBcoaching/mentoringCon-the-job trainingDjob instruction training本题选择是：A8、饭店企业必须精心设计上岗引导计划解答员工关于工作的问题,这方面的信息可以分为三类,其中有关可接受的行为规范,定义可接受的行为和偏激的行为,管理理念、企业传统和战略宗旨的信息属于( )。A关于企业文化B工作相关情况C具体的工作责任D具体的工作技能本题选择是：A9、工会主要有两个类型:( )A行业工会和产业工
8、会B行业工会和企业工会C企业工会和事业工会D国家工会和地方工会本题选择是：A10、雇佣面试的主要目的是吸引、选拔和留住有竞争力的雇员。吸引雇员主要是靠企业的 ( )。A公司历史B员工福利C形象魅力D企业声誉本题选择是：C11、The Scanlon plan is a type of group incentive program. Hospitality operations find the Scanlon plan useful because:Ait effectively distributes profits among employees.Bindividual performa
9、nce is more important than team performance in hospitality.Cperson-to-person contact is most important in hospitality, and the plan rewards labor savings.Dit allows employees to purchase company stock.本题选择是：C12、个人奖励计划包括()、标准工时计划、佣金计划、奖金计划、知识工资和绩效工资。A技能工资B标准工资C加班奖励工资D计件奖励工资本题选择是：D13、Given the data be
10、low, use a five-week moving average to forecast lunch covers for Week 9 at The Fork and Spoon Restaurant. Week 1425 covers Week 2500 covers Week 3475 covers Week 4525 covers Week 5500 covers Week 6530 covers Week 7520 covers Week 8500 coversA485 coversB506 coversC510 coversD515 covers本题选择是：D14、Carri
11、e, the manager of a 150-seat theme restaurant, always interviews several applicants for an open position. She compares the applicants and selects the applicant who seems to stand out from the rest. Which of the following errors or biases does Carries selection technique potentially introduce?Adevils
12、 horns effectBsimilarity errorCcontrast errorDhalo effect本题选择是：C1 pension plan in which contributions are made at a fixed rate for each employee is called:Aa defined contribution plan.Ba defined benefit plan.Can individual retirement account.Dan individual benefit plan本题选择是：A16、Since the Great Reces
13、sion began in 2008:Aemployees have generally found it easier to advance their careers at their current employers.Bemployees have been more likely to look for different opportunities outside of their current jobs.Cjob applicants have been low in supply.Dhuman resource and recruiting personnel have be
14、en more focused on hiring employees at the lowest skill levels.本题选择是：D17、Performance appraisals are an effective way to link rewards and punishment to performance when they are used as which of the following?Aa tool for evaluating training, policies, or programsBthe basis for compensation and promot
15、ion decisionsCa tool for validating the selection processDthe basis for short-term recruiting strategies本题选择是：B18、()是一种最通用的培训需求评估方法,这种测试可以检验员工完成一项工作任务的能力。A工作抽样B业绩评估C关键事件D技能测试本题选择是：D19、旨在找出与实际工作表现直接相关的因素,或者说它本身就是未来工作表现的一种预测因子标准的表格是( )。A个人情况介绍表B雇用测试表C加权申请表D工作申请表本题选择是：C20、There are a number of ways in which a union may become certified as the legal representative of employees. Which of the following is not one of these ways?AThe employer may voluntarily acknowledge that a majority of the employees want the union.BThe union may win a certificati
