《南开19春学期（1709、1803、1809、1903）《饭店业人力资源管理（一）（二）（EI双语）》在线作业随机3答案》由会员分享，可在线阅读，更多相关《南开19春学期（1709、1803、1809、1903）《饭店业人力资源管理（一）（二）（EI双语）》在线作业随机3答案（8页珍藏版）》请在金锄头文库上搜索。
1、南开19春学期（1709、1803、1809、1903）饭店业人力资源管理（一）（二）（EI双语）在线作业 一、单选题共20题，40分 pension plan in which contributions are made at a fixed rate for each employee is called:Aa defined contribution plan.Ba defined benefit plan.Can individual retirement account.Dan individual benefit plan本题选择是：A2、The general manager
2、of the Slow Start Hotel notices that new hires are not learning their jobs very quickly. She should direct her departmental managers to examine their training programs and their _ programs.Aspecific job orientationBgeneral property orientationCspecific property orientationDcross-departmental orienta
3、tion本题选择是：A3、Which of the following managerial tools summarizes the duties, responsibilities, working conditions, and activities of a specific job?Ajob specificationsBjob analysesCjob descriptionsDjob designs本题选择是：C4、One type of strike is illegal because employees have the right to be on company pro
4、perty only to work. Which of the following types of strikes is this?Aa sitdown strikeBan unfair labor practice strikeCa jurisdictional strikeDa wildcat strike本题选择是：An MSDS plays which of the following roles in OSHA compliance?Ainforms employees of their rights under OSHABspecifies how employers must
5、 label work hazardsCprovides information about hazardous chemicals used at the propertyDdesignates a point person for OSHA compliance issues本题选择是：C6、Many non-union properties establish grievance procedures. What is the first step taken in a non- union hospitality propertys grievance procedure?AThe d
6、epartment manager makes a complaint to the grievance committee.BThe department manager makes a complaint to the general manager.CThe employee makes a complaint to the general manager.DThe employee makes a complaint to his or her supervisor.本题选择是：D7、Negotiations between a company and a union can be a
7、pproached in various ways. The negotiation strategy in which each side attempts to create a negative impression of the other is called:Aboulwarism.Bintraorganizational bargaining.Cattitudinal structuring.Daggressive bargaining.本题选择是：C8、The Scanlon plan is a type of group incentive program. Hospitali
8、ty operations find the Scanlon plan useful because:Ait effectively distributes profits among employees.Bindividual performance is more important than team performance in hospitality.Cperson-to-person contact is most important in hospitality, and the plan rewards labor savings.Dit allows employees to
9、 purchase company stock.本题选择是：C9、Filing workers compensation claims, serving on juries, refusing to commit perjury, whistle- blowingall these fall under the category of and cannot legally be the basis for discharge.Ajudicial prerogativeBpublic policyCemployee responsibilities to the employerDemploye
10、r responsibilities to the employee本题选择是：B10、A rural hotel has a modest socialization program that has no specific timetable. Which of the following aspects of socialization strategy is related to timetables for certain types of training?Aserial vs. disjunctiveBformal vs. informalCtournament vs. cont
11、estDfixed vs. variable本题选择是：D1t the Worthington Country Club, performance appraisals are used primarily to assess what employees need to do to improve their performance. This is an example of using performance appraisals for:Aassessing training and development needs.Bvalidating the selection process
12、.Cproviding performance feedback.Dlinking rewards and discipline to performance.本题选择是：A12、Managers at a certain hotel orient new employees to their new environment by having them follow an experienced employee around. The primary problem with this approach is that:Athe new employee will learn both t
13、he good and bad habits of the employee conducting the orientation.Bnew hires should follow a group of experienced employees instead.Cnew hires should be allowed to interact only with managers during the first week on the job.Dall the new employees might overburden the experienced employee with quest
14、ions.本题选择是：A13、()评估是非常好的评估方法,因为这种方法可以制造员工同事间接触的机会,这对饭店企业的团队合作非常重要。A同事B自我C顾客D下级员工本题选择是：A14、工会谈判队伍一般由商业代理、工会管理员、谈判人员和()组成。A主谈判员B工会委员C工会代表D当地工会主任本题选择是：D15、When unions and employers are bargaining, impasses can be declared over:Amandatory issues only.Bmandatory and voluntary issues.Cillegal issues only.
15、Dmandatory and illegal issues.本题选择是：A16、要求给歧视受害人提供补偿性和惩罚性赔偿的法律是( )。A1963年的公平工资法B1964年的民权法C1974年的雇员退休收入保障法D1991年的民权法本题选择是：D17、Which of the following statements about job analysis is false?AThe degree of change associated with a position determines how often a job is analyzed.BThe frequency of job analysis depends primarily on the skill levels associated with the position.CObservation is the simplest and least expensive method of collecting job analysis information.DAdding new items to a menu may prompt a job analysis of cooki
