南开19春学期(1709、1803、1809、1903)《酒店业培训与人才发展(一)(二)(EI双语)》在线作业-2辅导资料答案

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1、南开19春学期(1709、1803、1809、1903)酒店业培训与人才发展(一)(二)(EI双语)在线作业-2 4、B 一、单选题共20题,40分1、“表现、熟练程度、语言、组织目标、价值观和历史”是()培训的内容。A具体性B社会化C入职D入职正确答案是:Both mentoring and ()can be highly effective in developing the leadership capacity of individuals. The goal of both processes is to maximize performance.AcoachingBtraining

2、CguidingDdirecting正确答案是:A3、下列在实际上脱离了ADDIE系统的设计模型是ADick和Carey设计模型BHannafin Peck设计模型C快速原型设计模型DGerlach-Ely设计模型正确答案是:C4、以下不属于测量的四种主要方式的是A定类B定量C定距D定比正确答案是:B5、以下哪一个选项不是对主管培训进行评估的信息获取来源()。A主管B老板C经理D员工正确答案是:B6、以下哪些不属于师徒制活动()A鼓励参与团队B阅读C调研D参加专业协会正确答案是:C7、下面哪个选项不属于测量可以为有效的评估提供的依据:A持续性的反馈B对比C准确性D时效性正确答案是:D8、()n

3、eed to have their training programs measured to provide useful feedback.ATraineesBManagementCTrainersDSupervisors正确答案是:C9、在20世纪60年代,成人教育从夜间大学转移到更广泛的()。A专业培训B继续教育C高等教育D基础教育正确答案是:B10、()is that if each employee performs each task to standards, then the overall job will be performed to standard as well.

4、AOrganization analysisBPosition analysisCJob analysisDTask analysis正确答案是:D11、海上世界探险公园使用“T.R.A.I.N. ”首字母缩写方法进行在职培训。其中“i”代表的意思是()A想象工作环境B想象服务情景C模仿服务情境D模仿工作环境正确答案是:D12、Trainers who employ ESP in training sessions can address all learning styles. P stands for()APractice it with role?play activitiesBPrac

5、tice it with games and role?play activitiesCPractice it with gamesDPractice it with special events and role?play activities正确答案是:B13、Which of the following is the main clause of the outsourcing contract?AData rightsBPenaltiesCPayment schedulesDAll of the above正确答案是:D14、以下选项中()不是对主管进行培训时面临的挑战。A创造性思维B

6、目标设定C小组规模D逻辑创新正确答案是:D15、以下不属于培训需求信息的收集方法是A问卷调查法B访谈法C工作任务分析法D专家打分法正确答案是:D16、有效培训的受益者通常不包括A员工B管理层C供应商D顾客正确答案是:C17、计算机辅助学习的优点是()A帮助学员更容易地理清思路B提供个性化数据反馈和需求和结果的评估信息C提高员工学习积极性,帮组其学习和理解D为学员探索、实验、交流和反思提供机会,特别是合作解决问题或交流练习正确答案是:B18、下列不属于访谈法的特点的是A充分沟通B时间长,不适合大规模人群C可能影响员工工作D需要观察者熟悉使用记录表正确答案是:D19、Diversity is mu

7、lti?faceted, incorporating differences in many areas, such asAcultureBgenderCsexual orientationDall of the above正确答案是:D20、以下不属于观察法的特点的是A需要配合其他调查工具使用B是一种基本方法C时间短D需要对员工有所了解正确答案是:C二、多选题共15题,30分1、四步培训法的步骤包括()。A准备培训B实施培训C操作演练D跟踪检查正确答案是:ABCD2、It is appropriate to ask suppliers questions related to the typ

8、e of training that will be needed with the installation of a new system. Such questions should be:AWhat type of training will be required to successfully use the new system?BWhat skill level of employee will be involved in the training?CWho will conduct the training? Is it you or is it the supplier?

9、DWill there be a need to employ a designated trainer long?term?正确答案是:ABCDbsenteeism is frequently due to:AManagements insensitivityBJob satisfactionCManagements lack of response to the critical needs of employeesDLow morale, prompting lack of motivation正确答案是:ACD4、()are the reasons for the need for e

10、xecutive education.AThe increasing importance of knowledge (as compared to physical assets) as a competitive advantageBThe Internet, which has diminished physical distanceCThe growing gap in compensation based on educationDDifficulties in attracting, developing, and retaining talent正确答案是:ABCD5、There

11、 are numerous methods used for evaluating training,such as:AHomeworkBClass projectsCPapersDQuizzes正确答案是:ABCD6、The position of instructional systems designer requires a number of competencies including:AA foundation in learning theory, including adult learning principlesBContent expertise, including

12、a thorough working knowledge of job skills and performance expectations for varied positionsCEffective communication skillsDA comprehensive knowledge of and skills in using a variety of instructional methods正确答案是:ABCD7、当一个入职培训项目评估说明成功的时候,为公司带来的的益处在于()。A员工流动率降低B公司收益增加C员工忠诚度更高D团队关系形成的更快正确答案是:ACD8、The

13、categories of outsourcing coverAcomprehensive outsourcingBfull outsourcingCout?taskingDSelective outsourcing正确答案是:ACD9、入职培训主要是帮助员工了解哪些方面的问题()。A与工作有关的问题B文化问题C薪酬问题D工作职责正确答案是:ABD10、Recruiting is an expensive process. Specific costs of recruitment are:AAdvertisingBManagements time in selectionCApplicati

14、on formsDTesting正确答案是:ABCD11、以下属于培训游戏的特点的有A简单B昂贵C易于参与D高风险正确答案是:AC12、Usually, training was measured by:ATotal dollars spent in trainingBNumber of people attending trainingCNumber of employeesDNumber of new courses正确答案是:ABD13、Which of the following factors is included in learning disabilities?AVisualB

15、AuditoryCMuscularDProcessing正确答案是:ABC14、培训一般通过哪些要素加以量化?A培训总费用B参与培训人数C新课程数D培训小时数正确答案是:ABCD15、以下属于评估培训课程的益处的有A改进课程提高质量B增强培训效果,增进培训价值C提高培训的成本效益D增强培训部门的责任和信誉正确答案是:ABCD三、判断题共15题,30分 standard rule of thumb is to use a minimum of three data collection methods.A对B错正确答案是:B2、In the specific job orientation, company policies and procedures that pertain to all e

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