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1、公司基础信息问答客户询问1. Could I have some information about your scope of business? 我想知道您企业的经营范围？2. Would you tell me the main items you export? 您主要的出口产品是什么？3. May I have a look at your catalogue? 我能看看您公司的产品目录吗？4. We really need more speci?c information about your technology. 我们确实需要您公司技术的进一步资料。 回答询问1. This i
2、s a copy of catalog. 这是我们的产品目录。2. What about having a look at sample ?rst? 您可以先看看我们的样品。3. Our products have been sold in a number of areas abroad. They are very popular with the users there. 我们的产品曾广销海外，并且在当地非常受欢迎。4. This product has many advantages compared to other competingproducts. 这款产品有其他同类产品没办法
3、比较的优势。5. I wish you a success in your business transaction. 希望您的业务一切顺利。Victor外展小贴士展会常用英语关于产品质量品质问答1. We have a very strict quality controlling system which promises that goods we produced are always of the best quality. 我们公司有着很严格的质量检测系统，这保证了我司的产品的高质量。2. How do you feel like the quality of our produc
4、ts? 您觉得我们产品的质量怎么样？3. as long as the quality is good. It is all right if the price is a bit higher. 因为我们的高质量，我们的价格自然就会高一些。4. They enjoy good reputation in the world. 我们的产品在世界上享有很高的声誉。 关于价格方面的问答 客户询价1. Will you please let us have an idea of your price? 可以让我们了解一下你产品的价格吗？2. Are the prices on the list ?r
5、m offers? 报价单上的价格是实价吗？3. How about the price/ How much is this? 这个价格怎么样？ 询价回复1. This is our price list. 这是我们的报价单。2. What do you think of the payment terms? 您认为我们的价格怎么样？3. In general, our prices are given on a FOB basis. 我们是按照离岸标准给您订的价格。Victor外展小贴士展会常用英语客户还价1. Is it possible that you lower the price
6、a bit? / It is too much. Can youdiscount it? 您能给我们一些优惠吗？2. Do you think you can possibly cut down your prices by 10%? 您认为能给我们下调10%的价格吗？3. Your price is too high! We have another offer for a similar one at much lower price 您的价格太高了，有另一家相同性质的企业，他们和你们有类似的产品，价格却低的多 4. It would be very dif?cult for us to
7、push any sales it at this price. 如果是这样的价格，我们很难拓展任何业务5. If you can go a little lower, I would be able to give you an order on the spot. 如果您能在价格上给我们一些优惠，我愿意现场给您下定单 拒绝还价1. Our price is highly competitive. 我们产品的价格很有竞争力2. This is the lowest possible price. 这已经是最低的价格了。3. Our price is very reasonable. 我们的价
8、格非常合理。 接受还价1. If your order is big enough, we may reconsider our price. 如果您订的量多，我们会重新考虑给您更低的价格。2. Considering our good relationship and future business, we give a 3% discount. 考虑到我们友好的关系和未来的合作，我们给您3%的优惠。 关于订单相关对话Victor外展小贴士展会常用英语关于订单1. Whats minimum quantity of an order of your goods? 这款货物的最小起订量是多少？
9、2. How many do you intend to order? 你打算预定多少？3. Would you give me an idea how much you wish to order from us? 你可以确定打算预定多少量吗？4. Id like to order 600 sets. 我打算预定600套。5. Thank you very much for your order. 感谢您下单。 关于交期 客人询问交货期1. What about our request for the early delivery of the goods? 我们能不能要求提早交货？2. W
10、hat is the earliest time when you can make delivery? 您最早能何时交货？3. How long does it usually take you to make delivery? 您的货运通常要多长时间？4. When will you deliver the products to us? 您何时给我们发货？5. When will the goods reach our port? 货物何时能抵达港口？6. What about the method of delivery? 您用哪种货运方式呢？Victor外展小贴士展会常用英语答复交
11、货期1. I think we can meet your requirement. 我想我们能满足您的要求.2. I am sorry. We cant advance the time of delivery. 对不起，我们没办法提前给您运货。3. I am very sorry for the delay in delivery and the inconvenience it mu have caused you. 我为我们的推迟送货及给您带来的不便道歉。4. We will get the goods dispatched within the stipulated time. 我们
12、会按照原订时间给您发货。5. The earliest delivery we can make is. 我们最早的发货期是. 签单对话 签单前注意事项1. Before the formal contract is drawn up we would like to restate the main points of the agreement. 在正式签协议之前我们可以重申一下协议中的重点内容。2. We can get the contract ?nalized now. 我们可以现在签署协议.3. Do you have any comment to make about this
13、clause? 您对协议中的条款有任何建议吗？4. Do you think the contract contains basically all we have agreed on during negotiations? 您认为协议中已经包括我们协商中涉及的所有问题了吗？Victor外展小贴士展会常用英语签单后祝语1. Im very pleased that we have come to an agreement at last. 我非常高兴我们最终达成了协议。2. Let us congratulate ourselves for the successful contract. 让我们祝贺这次成功的签约。 付款方式确认 客人询问付款方式1. Shall we discuss the terms of payment? 我们可以讨论以下付款方式吗？2. What is your regular practice about terms of payment? 您通常的付款方式是怎样的呢？ 回复询问付款方式1.Wed like you to pay us by L/C. 我们想让您用信用证付款。
