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1、UNIT 13 Social letters,Thank-you letter,Pattern for thanking letters,State the reason for thanking; Say the help the reader gave you is just right; Be sincere, concise, and friendly; If appropriate, offer some return.,Sample letter 1,Dear Mr. Smythe: Thank you for the brochure Trees are green. It co
2、ntains exactly what I need for a speech I am preparing. Sincerely,Sample letter 2,Dear Mr. Smith, I am writing to you just to tell you how very much I appreciate the warm welcome you extended to my wife when she visited your country last week. The help and advice you gave to her, and the introductio
3、ns you arranged for her, have resulted in a number of very useful meetings and I should like you to know how very grateful I am for all you have done to make them possible. I realized the value of time to a busy person like you and this makes me all the more appreciative of the time you so generousl
4、y gave to her. Yours sincerely,Apology letter,Pattern for apology letters,Apologize at the beginning of the letter; Explain the mistakes you made and say it will not happen again; Close with a positive tone to show goodwill.,Sample letter 1,Dear Jane, I feel dreadful about ruining your lovely lunche
5、on yesterday by arguing with Bill about Jack. You certainly did everything you could to save the situation, and I apologize most humbly for ignoring good taste, old friendship, and common sense in pursuing a “discussion“ that was completely inappropriate.,I talked to Bill first thing this morning an
6、d attempted to mend my fences there, but I feel a great deal worse about what I did to you. The luncheon was delicious, and the first two hours were delightful. I hope you will someday be able to forgive me for blighting the last half-hour. Your friend,Sample letter 2,Dear Mr. Bill: As editor of the
7、 Eagling newsletter, I want to apologize for omitting your name in the last issue. Captain Smith asked me how I could have possibly forgotten to include our hottest new actor! In proofreading the copy, my eyes failed to notice that your name wasnt where my brain expected it to be. Im sorry. A correc
8、tion will appear in the next issue. Regretfully,Invitation letter,Pattern of invitation letters,1. Highlight the purpose of the gathering (meeting, conference, party, etc.). 2. Make the reader feel his/her attendance is truly expected. 3. Provide all the details that the recipient needs in order to
9、attend: date, time, location, etc. 4. Ask for a response, by a specific date if necessary.,Sample letter: Invitation to product presentation,Dear Sir: We are pleased to invite you to be our guests at the Installation Ball of the Chamber at the Beachrider Hotel on January 8.,As was recently announced
10、, Robert Dodson, our executive vice-president, will be installed then as president of the Chamber of Commerce for the coming year. A cocktail reception at seven oclock will be followed by dinner and dancing. Will you please let me know by December 29 whether you will attend. I will be glad to see yo
11、u there. Cordially,Sample Formal Invitation,Mr. and Mrs. Andrew K.K. Wang request the pleasure of your company at a dinner in honor of their parents Fiftieth Wedding Anniversary on Sunday, the fifth of July at eight oclock New Asia Hotel 100 Deep Water Bay Road Hong Kong R. S. V. P (Reply, if you pl
12、ease, 请回复),Sample reply to an invitation,Mr. and Mrs. Charls Longwon accept with pleasure the Invitation of the Board of Directors of the Massachusetts Investment Company for dinner on Saturday, the twelfth of June, at seven-thirty oclock.,Accepting an Invitation,Mr. and Mrs. John Smith accept with
13、pleasure the kind invitation of Mr. and Mrs. Andrew K.K. Wang to a dinner at eight oclock the fifth of July New Asia Hotel 100 Deep Water Bay Road Hong Kong,Congratulation letter,Pattern of congratulation letters,Say what you are congratulating for in the first sentence; Connect people and thing in
14、one sentence; Say you want the reader to be more successful.,Sample letter 1,Dear Mr. Liu: I just learned of your promotion to the post of vice-president of Security, Inc. Please accept my warmest congratulations and best wishes for every success. Sincerely,Useful sentences,Apology letters,We apprec
15、iate your patience in allowing us time to research the information and respond to your complaints. We are sorry that this is one of the few instances in which we cannot make a refund. We are sorry for any inconvenience we caused you. We are proud of our excellent service, and you should expect it at
16、 all times. We apologize for our failure and will try not to let this happen again.,The delay was due to our error, for which we have no excuses, if you cannot use the machine sent, please return them for a full refund. Please accept our apology. We have no explanation for our obvious error. Mr. Johnson has been ill for the past week. We regret the delay in getting copies to you, but our copying machine broke and we had to send your work to another printer.,Thank-you letters,Than
