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1、MANAGEMENTSYSTEMITRAININGJ*“I309000“IS0900150-C-QA耀旦呈爹制a1u删T邑囝-稠YSTEMTheIS09000familyofstandardsJTheIS09000familyofstandardsisrelatedtoqualitymanagementsystemsanddesignedtohelporganizationsensurethattheymeettheneedsofcustomersandotherstakeholderswhilemeetingstatutoryandregulatoryrequirementsrelatedt
2、otheproduct.ThestandardsarepublishedbyISO,theInternationalOrganizationforStandardizationandavailablethroughNationals门7u堕藜晶肿e帼smanagementsystemsincludingtheeightmanagementprinciplesonwhichthe佛milyofstandardsisbased.IS09001dealswiththerequirementsthatorganizationswishingtomeetthestandardhavetofulfill.
3、TherearemanystandardsintheIS09000familyincluding:ISO9001:2008-Qualitymanagementsystems.RequirementssetsouttherequirementsofaqualitymanagementsystemIS09000:2005-Qualitymanagementsystems.FundamentalsandvocabularycoversthebasicSuccessofanorgan|Za【|0nAqualitymanagementapproachfocusesonhowtomakeaqualitym
4、anagementsystemmoreefficientandeffectiveISO19011:2011-GuidelinesforQualityandEnvironmentalManagementSystemsAuditingsetsoutguidanceoninternalandexternalauditsofqualitymanagementsystems.EightManagementPrinciplesPrinciple1-CustomerfocusPrinciple2-LeadershipPrinciple3-InvolyementofpeoplePrinciple4-Proce
5、ssapproach9“proutJ国人dLPrinc膳垣Cvndhuant霄r6Principle7-FactualapproachtodecisionmakingPrinciple8-Mutually“mju:tualibeneficialsupplierrelationshipsSepco2hasachieved(obtained)IS09001certificate.Sepco2hasachievedIS014001certificate.JPDCA“Plan-Do-Check-Act“(PDCA)canbeappliedtoallprocesses.PDCAcanbebrieflyd
6、escribedasfollows:Plan:establishistsebli才theobjectivesandprocessesnecessarytodeliverresultsinaccordancewithcustomerrequirementsandtheorganizationspolicies.Doiimplementtheprocesses:园LAct:takeactionstocontinuallyimproveprocessperformance.ConinualimprovementolthequaltymanagementsystemFgus1一Modsolapmces
7、ybasedqualtymansgenentsysiemA“Process“canbedefinedasa“setofinterrelatedorinteractingactivities,whichtransformsinputsintooutputs“.Theseactivitiesrequireallocationofresourcessuchaspeopleandmaterials.“Theapplicationofasystemofprocesseswithinan0堇n|zat|0n.togetherwiththeidentification国dmancanbereferredtoasthe“processapproach“.