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1、 Passage 1Questions 1-2 refer to the following memoTo: All staffFrom: Reynold Gaugain, CEOSubject: Employee training sessionA recent sales analysis submitted by a team of outside experts presents some surprising conclusions regarding last years steep drop in revenue. Instead of faulting our merchand
2、ising strategies, the team found that the sales slump is due, in large part, to the poor performance of our staff. Out of 165 personnel on our payroll, only 12 matched their sales record from the previous year.Before reaching their conclusions, the team ran employee evaluations at our six retail sto
3、res in the state. The staff at five retail locations cited low job satisfaction as a major factor for their poor sales performances.Our company offers a generous commission, but this kind of remuneration does not seem to be working to motivate our staff to improve their sales performances. We do not
4、 believe at this time that a raise in salary or commission will provide any further incentive to the sales team.In an effort to increase personal motivation, weve organized a mandatory training session for all sales staff and managers. The three-day session will be conducted by Bruce Warsaw, a motiv
5、ational speaker credited with an extraordinary track record of boosting employee morale.Session dates: Nov. 7,8,91. Why did the CEO send this memo?A. To confirm a policy change regarding sales commissionsB. To ask for ideas on improving sales performanceC. To inform the staff of an increase in month
6、ly salaryD. To explain the decision behind a staff training course2. The word “matched in paragraph 1, line 4 is closest is meaning to_A. PermittedB. CreditedC. EqualedD. Motivated1.【答案】D。2.【答案】C。Questions 3-7 refer to the following article and memoSLATE ANNOUNCES NEW CEOSlate Building and Construct
7、ion Inc. announced yesterday that it has appointed Jon Fritz to fulfill the duties of Chief Executive Officer. The timing is suitable, ahead of their new sales office opening downtown this weekend.Slates President, Ben Holmes, says hes optimistic about the companys choice for CEO.“We had dozens of m
8、eetings and held in-depth consultation with industry experts over the past two months. We took the time to evaluate the choices extensively, and I know weve made the right one”.Holmes says there was extra scrutiny in choosing the new top executive after Gerald Wallace tendered his resignation unexpe
9、ctedly last April for no apparent reason, leaving the company without a CEO for over two months.His replacement, John Fritz, is a former ElectroGadgets CEO and more recently a financial consultant.Its likely Mr. Fritz will have to deal with employee dissatisfaction at Slate. He takes over just as la
10、yoffs in the companys production department go into effect. He also has to raise the companys share price after a two-month slump on the stock market.Fritz will get his official introduction as Slates CEO on Saturday afternoon at the inauguration of their new sales office on Blowers St., which will
11、also house their consumer affairs department.From: Jon Fritz, Chief Executive OfficerTo: All StaffSubject: Fresh StartHello everyone. Its a pleasure to be working with you all. I hope I get a chance to meet all of you personally over the next few weeks as I settle into the role. Please come by my of
12、fice or contact me by phone or email any time.Id like to thank Clive Warren, the shipping department director. He has been in charge of running all of our operations recently and, given the circumstances, he has done a great job in that caretaker role. Bella Haskins from the sales department has als
13、o done an outstanding job supporting him.I realize that recent times have been difficult for everyone. To turn around the fortunes of our company, I will be initiating a round of performance evaluations both for departments and for individual employees. That way we will find out what the key problem
14、s are, and begin searching for suitable solutions. Rest assured though that while these evaluations are taking place, there will be no further staff reductions. I want you to feel more secure and satisfied in your work.Yours,Jon Fritz3. Where does the first passage likely appear?A. In a corporate pr
15、omotional newsletterB. In a letter to the companys management C. In a companys annual financial reportD. In the business section of a newspaper4. Why was there a delay in filling the position?A. There were no qualified candidates.B. The previous chief quit without notice.C. There was a shortage of c
16、ompany funds.D. The position was being considered for termination5. Why was this memo written?A. To inform employees of the CEOs resignationB. To warn employees of upcoming layoffsC. To welcome a new executive to the teamD. To explain the new CEOs plans for the future6. What has Mr. Fritz promised to do to encourage
