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1、PerformanceManagementDecember10,2008JWeAreHereto*RefreshPerformanceManagementProcess*HelpemployeesandmanagersbetterunderstandPerformanceManagement:“Linkages,PhasesandTiming*ConceptofSMARTgoals“*Feedback&Coaching“PerformanceAppraisaPerlormanceImprovementiProcess*Discuss*HowtousePerformanceManagementt
2、ohelpcreateagreatcompany*HowtousePerformanceManagementtocreateHighperformanceorganizationWhatisPerformanceManagement?“Performancemanagementsaboutjmprovingbusinessperormancebyimprovingteamandinaivigualperformance,andensuringfatacompany$strategy/sexecutedandimplemented.“TomMcMullen,HayGroupPerformance
3、Managementcanalsobe“.avehicleforincreasingourcapacitytogetworkdone,andforachievingwhatismostimportanttous.“NigelBristow,TargetedLearningPerformanceManagementis“Anagreementbetweenemployeeandsupervisor“Anon-goingprocess*TiedtothemeritprocessPerformanceManagementshouldnotbe“Aonce-a-yearevent“Anpunitive
4、process“AtimetogivesurprisesPerformanceManagementsAlignGoalswithBusinessPriorities*Individualteam/department/SBU/corporatestrategy*EmployeesunderstandwhatmattersmostabouttheirjobsBuildIndividualandOrganizationalCapability*Seekandreceiveperformanceieedback*Facilitatedevelopingskills&capabilities*Getw
5、orkdonesDifferentiatePerformanceDesiredOutcomesofPerformanceManagementeAresults-orientedculturesImprovedemployeeengagementandretentionsReinforcementofcompanyvaluessIndividualgrowthanddevelopmentsEnhancedemployeeandcolnpanypelformisncesDifferentiationofrecognitionandrewardsEnablersofPerformanceManage
6、mentEffective,on-goingconversationsEmployeeunderstandingofperformancecriteriaStandardizedprocesses,guidelinesandtoolsHonestyandcredibilttyCompensationalignedwithperformance东PerformanceManagementProcessNov:-*ReviewProgressAgainst*SetBusinessGoalsGoals“BetDGoalssAdiustGoalsifNecessaryg*RevisePerformia
7、nceAppropriateSectionsAgreementTAitercalibratonmeetinguofPerlormanceFormErcalbratiingNecessaryalizePerormanceRatifeedback&.Coaching一feedback&Coaching一feedback&Cosching一feedback&CoachingPerformance=What+HOWWhyBotherwithPerformanceAppraisals2EmployeeswanttohearhowtheyaredoinglFrommanagerl“Anopportunityforcommunicationandmotivation“Asettingtoestablishnewgoals-alignmentsAchancetosummarizepastperformanceAforumforcareerdevelopmentAformaldocumentationofemployeeperformance