BBS-安全行为观察(英文版)

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1、Behavior Based Safety,Objectives,The benefits of behavior-based systems. The basic principles of how to motivate safe behavior. A companys readiness for behavior-based safety. Compare and contrast the different behavior-based systems on the market today.,Why Safety Programs Do Not Work:,Safety is a

2、priority, not a value! Safety is not managed in the same manner as production, quality, and cost issues! Safety is not driven through continuous improvement!,“Fallacies or Realities” in Safety Fables?,Conditions cause accidents! Enforcing rules improves safety! Safety professionals can keep workers

3、safe! Low accident rates indicate safety programs are working well! Investigating to find the root cause of accidents will improve safety! Awareness training improves safety! Rewards improve safety!,Core Elements in Successful Safety Programs,A culture that says “safety” is important around here! A

4、tight accountability system!,An excellent tool for collecting data on the quality of a companys safety management system A scientific way to understand why people behave the way they do when it comes to safety Properly applied, an effective next step towards creating a truly pro-active safety cultur

5、e where loss prevention is a core value Conceptually easy to understand but often hard to implement and sustain,Behavior Based Safety: What Is It?,Only about observation and feedback Concerned only about the behaviors of line employees A substitution for traditional risk management techniques About

6、cheating & manipulating people & aversive control A focus on incident rates without a focus on behavior A process that does not need employee involvement,Behavior Based Safety: What It Is Not!,Obstacles To Success:,Poorly Maintained Facilities Top-down Management Practices Poor Planning/Execution In

7、adequate Training,Keys to Success:,Meaningful Employee Empowerment Designing a Well Planned and Supported BBS Process Managing BBS Process with Integrity,Turn & Talk,What kinds of injuries and accidents are common at your workplace?,What percentage of these accidents are a result of:,Unsafe conditio

8、ns, OSHA violations, dangerous equipment? _% Unsafe actions, at-risk behaviors, poor decisions? _%,What percentage of these accidents are a result of:,Unsafe conditions, OSHA violations, dangerous equipment? 6% Unsafe actions, at-risk behaviors, poor decisions? 94%,Therefore, compliance is necessary

9、 but not sufficient for great safety. Safety is about people, and behavior is the challenge.,At-risk Behaviors,Near Miss (hit),Property Damage,Minor Injury,Major,Fatality,Traditional Safety,Fewer Accidents,Safety Training,Policies,Slogans,Safety Meetings,Contests & Awards,Committees & Councils,Repri

10、mands,Regulations,Behavior Based Safety,Fewer at-risk Behaviors,What Behavior-based is.,Safe People vs Safe Places,Injuries Equal Management Errors,Behavior Management,Measure Behaviors vs Results,Observation & Feedback,Positive Reinforcement,Organizational Performance Model,Great Performance,System

11、s,Behaviors,Climate,Systems,Accountability Communication Decision Making Measurement,Orientation Training Employment Auditing,Behaviors,Honesty and Integrity Ask for help without taking responsibility Recognition,Observation and feedback Trust Listen with empathy,Climate Variables,Confidence/trust I

12、nterest in people Understanding problems Training/helping Teaching to solve problems Much information Approachability Recognition,- Rensis Likert,Turn & Talk,What is the primary purpose of a supervisor? What is the most effective way to motivate people?, Activators (what needs to be done) Competenci

13、es (how it needs to be done) Consequences (what happens if it is done),Human Behavior is a function of :,Human behavior is both:, Observable Measurable,therefore Behavior can be managed !,Attitudes Are inside a persons head -therefore they are not observable or measurable,Attitudes can be changed by

14、 changing behaviors,however,ABC Model,Antecedents (trigger behavior) Behavior (human performance) Consequences (either reinforce or punish behavior),Definitions:,Activators: A person, place, thing or event that happens before a behavior takes place that encourages you to perform that behavior. Activ

15、ators only set the stage for behavior or performance - they dont control it.,Some examples of activators,Behavior: Any directly measurable thing that a person does, including speaking, acting, and performing physical functions.,Definitions:,Some examples of behavior:,Definitions: Consequences: Event

16、s that follow behaviors. Consequences increase or decrease the probability that the behaviors will occur again in the future.,Oh please let it be Bob!,If you dont send in that payment well take you to court,Behavioral Model,B = f (c),Antecedents,Behaviors,Consequences,Some example of Consequences:,Consequences - How would you view them?,Sunbathing,Aggressive Drivers,Positive Reinforcement (R+) (“D

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