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1、一ThovAsRoupneeESQUELGROUPTableofContentsEsopLrour“IntroductiontoThomasGroup,Inc.“TotalCycleTimeatEsquelGroup*TCTBasics*CrossFunctionalTeams“ProcessMapping“Measurements.BarrierRemoval*BarrierCharacterizationUsingCause&EffectDiagrams*CyclesofLearningandEffectiveMeetingManagementThavAsGRoupbWhatistheTh
2、omasGroup2EsopLnour*Weareauniqueinternationalmanagementservicescompanythathelpsclientsimprovetheircompetitivenessandfinancialperformance“Foundedin1978;annualcompoundgrowth30%*Over200seniormanagementexecutiveswithbroadskills&experience“AverageoperationsmanagementexperienceperResultantis22years*Propri
3、etaryTotalCycleTimeMethodologytoimplementchange“GlobalHeadquartersLocations:Dallas,Detroit,Frankfurt,SingaporeandHongKong*Over300successfulcycletimereductionprogramsThavAsGRoupss汐TGIMissionEsouLhourToMakeBusinessesCompetitiveByUsingToDrive“JmprovedResponsivenessand.“AcceleratedResu/tsusing*MinimumRe
4、sources蓼WhatWasThomasGroupsRoleEsoueLgourAtEsquel2*“Omittedtoimprovedresults*DefinebusinessprocessescriticaltoEsquelscompetitiveness“EstablishaggressiveperformancetargetsatwhichEsquelisenititiedtooperate.:.dramaticimprovementsoverbaseline“ApplyThomasGroupsTotalCycleTimemethodologytohelpEsquelreachen
5、titledperformance.withineighteenmonthssThavAsGRoup口1目善ESQUELGROUPchutoukCoii莲步CorporateCompetitivenessispsoueLiourDrivenbythe3RsRespondingquicklytocustomersneedsforpresentandfutureproducts&services.Resultsacceleration,particularlyinfastdelivery,lowercostsandimprovedquality.Resourcesftectiveness,part
6、icularlyinpeoplecostsandcashtied-up-辽汐BusinessasaseriesofProcessesEsouLGour4ULpsiressesOrgQzzizQtiomzs(ifzetfzerzQIRN/CtTI718,Seryices,developet5oftyare,etcarecopzposedof4SeriesofdifferentpxsilzessPrOCESSCS-Thesebusinessprocessstepsnitstbe:“Documentedandanalyzedtoensurethateachhasze/xe“Canbeexecuted
7、inthezjpipzmzxze*“Havethehighestpossibleaccuracy0rRirstPussFielQ.ThavAsGRoupTotalCycleTime(TCT)drivesEsouLgounImprovementThetimeittakesinallbusinessprocessesfTomidentificationofanunmetmarketneedun伟thatneedissatisfied.CycleTimeis:/“Thetimeittakestogetsomethingdone“Manufactureaprodutt5一fatsrCyieiTimei
8、s:.Developaproduct“hecombinederfectofrhecycletimesofDeliveraservice2businessprocesses.Installafactoryifromthe“ReducecostsUnt1元版satisfied、.ImprovequalityThetime元takestochangetfewayacompanydoesthings.uninngg抄TotalCycleTime(TCT)drivesEsouLRotrImprovementAsuccessfulTCTProgramsuccessfullyreducesthecycletimesofallidentifiedbusinessprocessesandintegratestheseprocessesintoaseamilesstotalbusinessProcessWitha.ralsimittnTotalCycleTimeThavAsGRoup