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1、为了适应公司新战略的发展，保障停车场安保新项目的正常、顺利开展，特制定安保从业人员的业务技能及个人素质的培训计划客服投诉报告,英文英语投诉信范文Directions:Youfoundsomethingwrongwiththetelephonebillyouhavereceivedfromthelocalpostoffice.Youmadeacalltoinquireaboutthis;howeverthepersonwhoansweredthecallwasveryrude.Writealetterofcomplainttothemanagerofthepostoffice,explainin
2、gthesituationandgivingyoursuggestionsforimprovement.Yourlettershouldbenolessthan100words.Youdonotneedtowritetheaddress.Dontsignyourownnameattheendoftheletter,useDonnainstead.英文投诉信模板Dear_,Iam_.IfeelbadtotroubleyoubutIamafraidthatIhavetomakeacomplaintabout.Thereasonformydissatisfactionis_.Inthefirstpl
3、ace,_.Inaddition,_.Underthesecircumstances,Ifindit_to_.Iappreciateitverymuchifyoucould_,preferably_,andIwouldliketohavethismattersettledby_.ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.Yourssincerely,LiMing范文DearSirIamwritingtoletyouknowthedeplorableattitudeofoneofyourstaffmember.
4、Ireceivedmytelephonebillforthepreviousmonthfromyouandthoughtthereweresomeerrorsincalculation:Ihadbeenoverchargedfortwooverseascalls.However,whenIcalledyourComplaintsDepartment,thegirlwhoansweredmyphonewasveryrude.Foronethingsheinterruptedmecontinually,foranothersheevensaidthatthefaultwasmyown.Needle
5、sstosay,suchawayofdealingwithcustomersisunacceptable.Iwouldliketosuggestthatthegirlinquestionshouldbedisciplined,andinstructedontheproperwaytodealwithclients.AndIhopeshecanmakeformalapologytome.Anearlyresponsewillbeappreciated.Sincerelyyours,DELL译文先生：我写这封信是为了让你知道你们一个员工的服务态度。我收到你们上个月的话费单后发现有些计算错误，我觉得
6、我被多收了两个国际长途费用。但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。一方面她总是打断我的话，另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。我建议对这个女孩进行惩罚，另外告诉该如何对待客户。我希望她能向我正式道歉。请早日回复。真挚的：DELL范文之二Directions：Supposethatyouorderedarefrigeratorbutlaterfoundaworryingproblem.Writealetterofcomplainttodescribethematterandrequiresettlement，Donotsignyourownnameatt
7、heendofyourletter，usingLiMinginstead.DearSir，Iamhappythattherefrigeratorweorderedlastweekhasarrivedontime.Butitisagreatpitythatwefindthereissomethingwrongwiththerefrigerationfacilities.Afterweuseditforseveraldays.wefoundthatfoodstoredintherefrigeratingcompartmentturnedbadquickly.Whenwefinallydecided
8、totakethetemperatureinit，weweresurprisedtofinditwasaround15，farfromthestandardtemperaturerangefrom0to9。Thisproblemhasaffectedournormallife.Wouldyoupleaseletmeknowwhetherornotyoucansendarepairmanassoonaspossible？Ihopethatmyproblemwillgetyourkindfaithfully，LiMing文章点评这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门
9、的做法，随后简述冰箱出了问题。第二段说明具体问题，第三段提出要求。范文之二DearSir：WithreferencetoourorderNo.W98，the120computersetssuppliestotheaboveorderweredeliveredthedaybeforeyesterday，butweregretthat20setswerebadlydamaged.Thepackagescontainingthecomputersetsappearedtobeingoodconditionandweacceptedandsignedforthemwithoutquestion.Weu
10、npackedthecomputersetswithcareandcanonlyassumethatdamagemustbeduetocarelesshandlingatsomestagepriortopacking.Weshallbegladifyouwillreplaceall20setsassoonaspossible.Meanwhile，wehaveputthedamagedcomputersetsasideincaseyouneedthemtosupportaclaimonyoursuppliersforcompensation.Yourssincerely，LiMing范文之三De
11、arMr.Chang：OnSeptember10，ourorderfor280womenscottonsweaterswasdulyreceived，butweregrettosaythat40cottonsweatersinwhitecolorwereseriouslysoiled.Wehadthecaseinvestigatedimmediately，andtheresultshowsthedamagewasduetoimproperpacking，forwhichthesuppliersaredefinitelyresponsible.Needlesstosay，wehavesuffer
12、edagreatlossfromthis，aswecannotsellthesweatersinthisconditiontoourcustomers.Weaskyoutoconductinvestigationatyourendandreplytous.Sincerelyyours，LiMing咨询信研究生英语范文Directions:Youaregoingtostudyataforeignuniversity.Writealetterinquiringaboutthespecificinformationasregardsaccommodation,feesandqualification
13、sthere.Yourlettershouldbenolessthan100words.Youdontneedtowritetheaddress.Dontsignyourownnameattheendoftheletter,useLiHuainstead.先生/女士：我是一个中国学生，我想到贵校继续深造。我打算下学期开始上课，如您能告知我一些基本的信息将感激不尽。首先，学费是多少？尽管我想自费，但如果有为国际留学生提供的奖学金我也非常感兴趣。第二，我想知道到贵校上学需要什么资格，我现在拿到了中国一所大学的硕士学位，这样可以吗？第三，至于住宿条件，如果可能我想要单人房间，但如果单人房间太贵，我也
14、可以合住。我期待着您的回复，更希望早日成为贵校的一员。您诚挚的：DELLSirorMadam,IamaChinesestudentwhowishestopursuefurtherstudyatyouruniversity.Iplantostartmycoursenextsemester,anditwouldbehighlyappreciatedifyouwouldprovidemewithsomeessentialinformation.First,howmucharethetuitionfees?ThoughIintendtobeself-supporting,Iwouldbeinteres
15、tedtoknowifthereareanyscholarshipsavailableforinternationalstudents.Second,IwonderwhatqualificationsIneedtofollowacourseatyouruniversity,nowIhavegotamastersdegreeinaChineseuniversity,isitenough?Third,asregardstoaccommodations,ifpossible,Iwouldliketohaveasingleroom,butifsingleroomsareexpensive,Iwouldbewillingtoshare.Iamlookingforwardtoyourreply,andtoattendingyouresteemedinstitution.Yourssincerely,DELL范文一DearSirorMadam,Iamwritingtoexpress/airdissatisfaction/disappointme
