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1、現代資訊系統安控的挑戰與因應之道,呂欣 專案技術部經理 大型企業業務暨經銷事業處 台灣微軟,資訊系統安控的問題點,大多已購買資安設備 大多已作過系統安全修補購買防火牆 大多已購買入侵偵測 大多已購買防毒程式,No Management, No Security,IT Service Management & Security,BS7799 / ISO17799 IT Infrastructure Library (ITIL) Microsoft Operations Framework (MOF),BS7799,ITIL Models,Service Delivery,Service Supp
2、ort,Incident Management,Problem Management,Configuration Management,Change Management,Release Management,Continuity Management,Availability Management,Capacity Management,Financial Management,Service Level Management,Service Desk,SecurityManagement,BS7799,MOF & ITIL and BS7799 Working Together,ITIL
3、is descriptive ITIL leverage BS7799 for Security Management MOF leverages and extends ITIL ITIL + MOF = IT Service Management MOF leveraging ITIL retains common terminology MOF extends ITIL showing how to implement IT Service Management MOF provides context for Microsoft technologies,BS7799,DSI will result in reduced costs, improved reliability, and increased responsiveness across the entire IT life cycle,ITIL & MOF Process Model,Microsoft Operations Framework,