职业安全与健康

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1、Occupational safety and health 职业安全与健康(OSH) Laila A. Windju, HR-manager人力资源部经理 Securitas, Norway 赛库立塔斯公司,挪威,26.november 2003,1,Focus on security着眼于安全 Annual turnover年营业额: approx SEK 60 bill. 60亿瑞典克郎 Five divisions: Annual turnover % 五个部门:年营业额%Services Europe 欧洲服务部 40 % Services USA美国服务部 31 % Systems

2、大客户技术服务部 8 % Direct中小客户服务部 4 % Cash Handling Services现金服务部 17 % Number of employees职员人数: above 200.000 in more than 30 contries 分布在30多个国家的20多万人.,Securitas AB赛库立塔斯保安有限公司,26.november 2003,2,Turnover MNOK (Direct not included) 营业额百万挪威克郎(不包括中小客户服务部)2000 2001 2002 2003 2004 1.285 1.352 1.527 1.786 1.916,

3、Approx. 4 200 employees 职员约4200人,Securitas in Norway挪威的赛库立塔斯保安公司,26.november 2003,3,“To build confidence, by delivering preventive security solutions profitable both to our customers and Securitas” 提供对顾客和公司有益的预防性 安全解决方案,以建立信任关系.,Securitas business idea赛库立塔斯公司的经营思想,26.november 2003,4,Quality certific

4、ations资格证书 Nemko机电产品测试认证机构以及Achilles Joint Qualification System 资格系统颁发的证书,26.november 2003,5,26.november 2003,6,HB-1 Kvalitet,HB 100,HB 200,HB 300,A-level,B-level,C-level,OSH/Internal Control 内部控制 Internal security内部安全 Economy经济 IT电脑部 Personal etc. 人员等,SECURITAS - Handbook system公司手册,ISO-9001 vs. Se

5、curitas Toolbox 对公司的工具箱,Management responsibility管理责任 Focus, policy着眼点,政策 The Tool Box工具箱Flat Organization平面组织结构Recourse Management管理培训 Employees雇员 Run the Marked市场经营Product Realization产品实现 Understand the Marked了解市场 The Value Chain价值链Measurements, analysis and improvements衡量,分析和提 高 Economy经济 Quality

6、 improvements “Step-by-Step” “逐步”的质量提 高,26.november 2003,7,Flat Organization平面组织结构,26.november 2003,8,Integrity诚实 Helpfulness助人 Vigilance警戒0-limit 无限制,Our Values我们的价值,26.november 2003,9,Function Profile 运行轮廓,Pre-selection前挑选,Selection挑选,Recruitment招聘,The Recruitment Process 招聘过程,fdsfdfdsf,10,Recruit

7、ment招聘 Compliance with Group Guidelines on Recruitment, screening and hiring依照招聘,审查和雇用指南;- Applicants have to fill out a standard application form申请人填写标准申请表- Using a standardized interview check-list after screening people 使用标准面试项目审查人选- Applicants have to be approved by the police (clean record) 申请人

8、必须持有公安局证明(无犯罪史) - Checking up/controlling information given in the application form and during the interview with a third party (former employers, society, schools etc.) 由第三人(老雇主,社团,学校等)检查申请表及面试的信息,Conditions of appointment任命条件,26.november 2003,11,Training培训,Training accordingly with the legislation

9、根据立法培训- Introduction公司/业务介绍 (15 hrs小时) + OJT 在岗位上的培训 (3-5 shifts班) - Training Course培训课 (50 hrs小时) - Specialized courses专业课 Supervision监督管理- Management Training (3 levels)管理培训(3个层次)Level 1 3 days, Group leaders/ SupervisorsLevel 2 4 x 3 days Branch ManagersLevel 3 4 x 3 days Area Managers13天,小组领导/主管

10、24x3天,部门经理34x3天,地区经理 Securitas Management Training公司的管理培训 (SMT),26.november 2003,12,Some of the subject from Training Course 培训课的一些课题,Working ethics The employee shall understand the companys attitude to ethic manners.工作伦理学雇员要理解公司对道德的态度Working Environment Act of 1977 The employee shall know the stat

11、utory provisions in Working Environment Act of 1977, which controls the employer and employees responsibility and duties. 1977年工作环境草案雇员要知道1977年工作环境草案的法定条款To give the employee knowledge about there rights in legal matters and restriction for the duty we carrying out.使雇员认识到合法权力和履行职责的限制,26.november 200

12、3,13,Collaborator conversation/individual assessment 同事谈话/个人评估,The collaborator conversation is a planned, objective and personally conversation between the employee and its nearest superior. The conversation are meant to clarify demands and expectations, and to co-ordinate employees and the company

13、s requirements. 同事谈话是雇员与上级间有计划的客观的私人谈话。谈话的意义在于澄清需求和期待,及对同事和公司的要求。 It also contains 2-3 conversations within 6 months to follow up the collaborator conversation. 同事谈话需在半年内进行2-3次。 Yearly personal development conversations.Can touch all issues, apart from salary and personal benefits.,26.november 2003,

14、14,Tell me what you expect from me告诉我,你期待我做什么 Give me the opportunity to do the job给我工作的机会Give me feedback给我反馈 Help me where and when I needed 需要我时,说一声Judge and reward my work with justice公正地看待和评价我的工作,The Guards ”demand” 警卫的“需求”,26.november 2003,15,Ongoing Coaching继续辅导,Proper Recruitment恰当的招聘,Traini

15、ng培训,Our Human Resources Concept我们的人力资源概念,fdsfdfdsf,16,Developing the Industry发展产业,The Government make laws for security companies政府为保安公司制定法律 The Police issue regulations政策决定规则 Customer organizations develop their views and expectations客户组织发展他们的观点和期待 The Union, the employees and their organization h

16、ave their opinions工会,职员及其组织有他们的看法意见观点 The employer organizations 雇主组织 By making sure that we develop the industry, we develop our own business确信的是我们发展产业,拓展经营,26.november 2003,17,NHO,SBL,Securitas,LO,NAF,Local union,Social partners dialogue and cooperation,26.november 2003,18,Local meetings, try to solve the problems local地方会议,试图就地解决问题 Regular meeting with the Union and HR工会和人力资源部的例行会议 Local and Regional meetings当地和地区会议 National and International meetings国内国际会议 Discussion to day is about drug testing今日讨论的是关于毒品检验,

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