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1、Organization Structure,Chapter 08,McGraw-Hill/Irwin,Copyright 2011 by the McGraw-Hill Companies, Inc. All rights reserved.,Learning Objectives,LO 1 Explain how differentiation and integration influence an organizations structure LO 2 Summarize how authority operates LO 3 Define the roles of the boar
2、d of directors and the chief executive officer LO 4 Discuss how span of control affects structure and managerial effectiveness LO 5 Explain how to delegate effectively,8-2,Learning Objectives (cont.),LO 6 Distinguish between centralized and decentralized organizations LO 7 Summarize the ways organiz
3、ations can be structured LO 8 Identify the unique challenges of the matrix organization LO 9 Describe important integrative mechanisms,8-3,Fundamentals of Organizing,Organization chart The reporting structure and division of labor in an organization,8-4,Conventional Organization Chart,8-5,Figure 8.1
4、,Fundamentals of Organizing,Differentiation the organization is composed of many different units that work on different kinds of tasks, using different skills and work methods.,Integration these differentiated units are put back together so that work is coordinated into an overall product,8-6,Differ
5、entiation,Division of labor The assignment of different tasks to different people or groups,Specialization A process in which different individuals and units perform different tasks,8-7,Integration,Coordination The procedures that link the various parts of an organization for the purpose of achievin
6、g the organizations overall mission,8-8,Authority in Organizations,Authority The legitimate right to make decisions and to tell other people what to do.,8-9,Authority in Organizations,8-10,Hierarchical Levels,Hierarchy The authority levels of the organizational pyramid Corporate governance The role
7、of a corporations executive staff and board of directors in ensuring that the firms activities meet the goals of the firms stakeholders,8-11,Span of Control,Span of control The number of subordinates who report directly to an executive or supervisor Tall, flat,8-12,Question,What is the assignment of
8、 new or additional responsibilities to a subordinate?Subordination Delegation Designation Allocation,8-13,Delegation,Delegation The assignment of new or additional responsibilities to a subordinate Responsibility, Authority, and Accountability,8-14,Delegation,Responsibility The assignment of a task
9、that an employee is supposed to carry out,Accountability The expectation that employees will perform a job, take corrective action when necessary, and report upward on the status and quality of their performance,8-15,Advantages of delegation,Leverages managers energy and talent Allows managers to ac
10、complish more than they could on their own Helps develop effective subordinates. Promotes a sense of being an important, contributing member of the organization, so employees tend to feel a stronger commitment, perform their tasks better, and engage in more innovation,8-16,Steps in Effective Delegat
11、ion,8-17,Figure 8.2,Decentralization,Centralized organization An organization in which high-level executives make most decisions and pass them down to lower levels for implementation,Decentralized organization An organization in which lower-level managers make important decisions,8-18,The Horizontal
12、 Structure,Line departments Units that deal directly with the organizations primary goods and services,Staff departments Units that support line departments,8-19,The Functional Organization,Functional organization Departmentalization around specialized activities such as production, marketing, and h
13、uman resources.,8-20,The Functional Organization,8-21,Figure 8.3,Advantages of Functional Organizations,Economies of scale can be realized Effective monitoring of the environment Performance standards better maintained Greater opportunity for specialized training and skill development Technical spec
14、ialists are relatively free of administrative work Decision making and lines of communication are simple and clearly understood,8-22,The Divisional Organization,Divisional organization Departmentalization that groups units around products, customers, or geographic regions.,8-23,Advantages of Divisio
15、nal Organizations,Information needs are managed more easily People have a full-time commitment to a particular product line Task responsibilities are clear People receive broader training,8-24,The Divisional Organization,8-25,Figure 8.4,The Matrix Organization,Matrix organization An organization com
16、posed of dual reporting relationships in which some managers report to two superiorsa functional manager and a divisional manager,8-26,Matrix Organizational Structure,8-27,Figure 8.5,Advantages of a Matrix Design,8-28,Table 8.2,Disadvantages of a Matrix Design,8-29,Table 8.3,The Network Organization,Network organization A collection of independent, mostly single-function firms that collaborate on a good or service,8-30,The Network Organization,8-31,Figure 8.7,The Network Organization,
