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1、第四章 询盘管理和网上洽谈,阿里学院 2009年3月, 1999-2009 Alibaba All Rights Reserved. 阿里巴巴 版权所有,询盘管理 网上洽谈（TradeManager）,学习目标,1 询盘管理,询盘处理流程 设置询盘过滤 询盘处理技巧,询盘管理,询盘分配 询盘转化为客户 询盘回复 设置过滤名单,询盘处理流程,询盘分配（手动分配）,询盘分配（手动分配）,询盘分配（手动分配）,询盘分配（自动分配）,按区域分配,按国家分配,将询盘转化为客户,将询盘转化为客户,询盘处理技巧,分析询盘价值 询盘是否正规 公司名称能通过互联网查到吗？ 询盘是否具体明确数量、颜色、规格、交货
2、时间、包装、付款方式等 联系方式是否详尽公司名称，电话，传真，邮箱，地址，网址，联系人，职务 回复询盘技巧 标题 称呼、联络方式 第一句话重要性 公司介绍和产品介绍 诚意,如何处理这样一个询盘? Im interested with your products. Please send me your price-list with photos.Best regards Michael,讨论,Example: Reply,( No subject )HelloGlad to receive your enquiry.According to your enquiry I do not kno
3、w which style you need because we have so many types showing on the internet,can you please let me know the detailed model according to our website ？Looking forward to hearing from you soon. RgdsMr. X /Sales manager,Opening,Body,Closing,Salutation,Signature,Complimentary Closing,Opening Sentences,Th
4、ank you for your Oct. 18 enquiry we received via Alibaba and your interest in our products.,The Body,Regarding your enquiry on mobile handsets, as no details about the interested model given, I d like tointroduce our main models and quote accordingly for your reference,Better Way- Who am I？,Our comp
5、any is one of the leading mobile phone manufacturers in China, being in this field for over 10 years，we have successfully exported to . We can specially offer compared with our competitors,Closing Sentence,Thanks again for your interest. If there is anything further I can do for you , pls do not hes
6、itate to let me know.Looking forward to hearing from you and working together with you in the near future.,2 网上洽谈,TradeManager简介 下载安装TradeManager 登录 TradeManager TradeManager功能介绍 W_t_,网上洽谈,TradeManager简介,Trade Manager是为商人量身定做的免费商务沟通软件。它能让用户轻松地找到客户，随时洽谈业务，发布和管理商业信息。,TradeManager简介,For buyer(买家) Contr
7、ol your trade communications(控制贸易谈判) Get product information fast (快速获知产品信息) Conference in real time (实时沟通) Manage your trade records (管理贸易记录) For supplier(卖家) Find buyers in a mouse click. (快速寻找买家) Conference in real time (实时沟通) Manage your trade records (管理贸易记录) Get product inquiries fast (快速获得询盘),下载安装TradeManager,登录TradeManager,TradeManager功能介绍,在线沟通 商友管理 文件传输 查询聊天记录 Net meeting 其他功能,多网站用户登录 联系人列表多级分组 合并聊天窗口 截屏编辑图片 手写板 网络涂鸦 群发文件 群游客 与雅虎通用户互通,内容回顾,询盘处理流程 设置询盘过滤 询盘处理技巧TradeManager简介下载安装TradeManager 登录 TradeManager TradeManager功能介绍,http:/,疑问？新知？尽在阿里巴巴网商学习中心,谢谢大家！,
