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1、日常商务英语口语Part 1 状况 1:第一次和客户见面A:您好吗? Wise 先生,很高兴认识您。 How do you do? Mr Wise. Glad to meet you! B:您好!李先生,我也很高兴认识您。 How do you do! Mr Li. Glad to meet you too. 状况 2:和老客户见面A:嗨! Johnson 先生,您好吗? Hello! Mr Johnson, How are you? B:嗨! Bill 先生,我很好,谢谢,您呢? Hello! Mr Bill, fine, thank you, and you? A:我也很好,谢谢,很高兴再
2、见到您。 I m fine too, thank you. Glad to see you again.B:我也是(我也很高兴再见到您) Me too. 状况 3:第一次和客户见面,找到人后再相互问候A:对不起,请问您是Blood 先生吗? Excuse me! Are you Mr Blood? B:是的,正是。 Yes, thats right.A:噢!林先生,您好!很荣兴认识您(很高兴认识您) How do you do,Mr Lin! Its my pleasure to see you.B:我也很荣幸(我也是) Me too. 状况 4:和老客户见面相互问候家人及生意A:哈喽! Ro
3、wn 先生,很高兴又见到您。Hello !Mr Rown, glad to see you again. B:嗨! Lisa,你好吗? Hello! Lisa, how are you? A:很好,谢谢,那么您呢? Very fine, thank you, and you? B:我也很好。 I m fine too. A:家人如何? How is/are your family? B:他们都很好,谢谢 They are fine, thank you. A:生意如何? How is your business? B:很好 (马马虎虎 /不太好 /还不错 /和平常一样 ) Very good(
4、just so so/not very good/not bad/Its the same as usual) A:旅途如何? How was your trip? B:很好,但是我有点累,因为飞行很长。 Very good, but I am a little tired, because its a long trip. Part 2 状况 1:在机场A:对不起,您是 Johnson 先生吗? Excuse me! Are you Mr Johnson? B:是的,我是。 Yes, thats right. A:您好, Johnson 先生,我的名字是Tom Lee, ABC 公司的业务助
5、理。 How do you do, Mr Johnson, my name is Tom Lee, the sales manager of the ABC company. B:您好,李先生,很高兴认识您。How do you do, Mr Li, glad to meet you. A:我也是,我来接您去您的饭店。 Me too, I came to pick you up to your hotel. B:谢谢,您真好。 Thank you, you are very kind. A:您旅途还好吗? How was your trip? B:(1)是的,很好,谢谢 Yes, very g
6、ood, thank you. (2)不,不太好,我晕机 No, not very good, I was got air. A:您现在感觉好一点了吗? Do you feel better now? B:是的,但是我感觉很累,因为飞行时间很长。 Yes, but I feel very tired, because its a very long trip. A:我们走吧,让您到饭店登记吧。 Let s go, lets get you checked in the hotel. Lets go and check in in the hotel.B:好的,谢谢。 Ok, thank you
7、. A:让我帮您拿行李。 Let me help you with your laggage. B:(1)谢谢,它们很重。 Thank you. Its very weight. (2)没关系,谢谢,我自己可以处理。 It doesnt matter, thank you, I can handle by myself. A:这边请,我的车在外面等。 This way please, my car is outside. B:好的,走吧。 Ok. Let s go. A:请在这儿等我,我去停车场开车。 Please wait for me here, I am going to the par
8、ting lot to drive my car. B:好的,没问题。 Ok, no problem. A:让我们直接到停车场去吧,因为这儿不好停车。 Let s go to the parking lot directly, because it is not convenient here. B:当然,没问题。 Of course, no problem. 状况 2:在机场接机问候语A:让我帮您拿行李。 Let me help you with you luggage. B:谢谢! (你真好 ) Thank you! You are very kind. A:旅途如何? How was y
9、our trip? B:很好,谢谢。 Very good. thank you. A:您觉得累吗? Do you feel tired? B:有一点儿,因为飞行很久。 A little, because it is a long trip. A:这边请。 This way please. B:好的,谢谢! Ok, thank you. A:请在这儿等我,我去停车场开车。 Please wait for me here, I am going to parking lot to drive car. B:好的,没问题。 Ok, no problem. 状况 3:在机场接机及途中对话A:您是 Ge
10、rry Wise 先生吗? Are you Mr GerryWise? B:是的,正是。 Yes, thats right. A:您好, Wise 先生,很高兴认识您,我的名字是Mickey。 How do you do? Mr. Wise, nice to meet you, I am Mickey. B:您好, Mickey。很荣幸见到您。 How do you do! Mickey. Its my pleasure to see you. A:欢迎到台北,这是我的名片。 Welcome to Taibei, this is my business card. B:谢谢,这是我的。 Tha
11、nk you, this is mine. A:让我帮您拿行李。 Let me help you with your luggage. B:谢谢,有点重。 Thank you, its a little heavy.A:我车在停车场,这边请。 My car is in the parking lot, this way please. B:好的。 OK A:您第一次到台湾吗? Do you come to Taibei the first. Is this the first time you come to Taiwan? B:是的。 Yes. A:旅途如何? How was your tr
12、ip? B:很好。 Very good. A:累不累? Do you feel tired? B:是的,有一点儿,但是没关系。 Yes, a little, but it doesnt matter. A:我们明天一早飞马公,班机时间是早上6:40。 We will flight to Magong tomorrow morning, the flight time is at 6:40 in the morning. 我老板会在 5:50 去饭店接您,所以您在5:50 前要准备好。 My boss will go to the hotel to pick you up at 5:50, so
13、 you should get ready before 5:50. B:我知道,我会准时等他。 I see, I will wait for him on time. A:如果您需要叫起床,只要告知饭店柜台。 If you need the morning call, please inform the counter of hotel. B:没关系,我有闹钟。 It doesnt matter, I have alarm.A:您饿吗? Are you hungry? B:是的,有一点儿。 Yes, a little. A:我们可以在您饭店附近的侬特利用个简餐。 We can have a
14、quick meal in the Nongteli near your hotel. B:好的,谢谢。 Ok, thank you. Part 3 状况 1:在公司接应电话A:这是 ABC 公司,我可以帮您什么忙吗? This is ABC company. May I help you? B:我要找王大卫先生(请接王大卫先生)。 David Wang,please./Is David in?/Could I speak to David? A:请问贵姓? Who is calling/speaking?/May I have your name? B:William Johnson 。A:
15、请稍候。 Hold on,please/Wait for a moment. (如果要找的人不在时) A:对不起,他不在,您要留言吗? Sorry, hes(was/went) out. Would you like to leave a message?B:请他回电,告诉他我在公司等他的电话。(我住在希尔顿饭店,房号1020 ) Tell him to call me back, for I will wait for his telephone in my componey. (I live in room 1020, Hilton hotlel) A:好的,他一回来,我会请他马上回电。(
16、我会将此留言转告他)谢谢来电! Ok, I ll ask him to call you back as soon as he returns.(Ill give him the message)Thank you for your call. B:谢谢您的帮忙。 Thank you for your help. 状况 2 人在国外,经由接线生打对方付款电话回台湾A:接线生,我要打一通对方付款的越洋电话到台湾。 Operator, I want to make a collect overseas phone call to Taiwan. B:您要找哪位? Whom would you like to speak to? A:David Lee 。B:电话号码多少? Telephone number? A:代码是 886,区码是 02,电话号码是 25432100 。 The code is 886, the area code is 02, the phone number is 25432100. B:您的大名? Ma