《四家国际航空公司》由会员分享，可在线阅读，更多相关《四家国际航空公司（7页珍藏版）》请在金锄头文库上搜索。
1、British Airways E-business E-Business continues to enhance the provision of customer service within the air cargo industry. At British Airways World Cargo we are using this technology to: Receive and transmit air waybill data by EDI (Electronic Data Interchange) Receive and process freight Deliver a
2、utomated notification of the receipt of freight Track and trace freight from the airport of origin to the airport of destination using barcode technology Improve transparency of performance measurement to our customers As one of our customers, all of these services are available to you if you are co
3、nnected to a Cargo Community System (CCS). Track & Trace Tracking consignments individually through our Internet Track & Trace service is simply a matter of entering the air waybill number - our system will then advise you precisely where the shipment is at any point of its journey. Ascentis Our car
4、go handling facility at Londons Heathrow airport (LHR) - Ascentis - employs a fully automated handling system. This facility, combined with EDI and barcoding technology, has created one of the most efficient, seamless cargo processing operations in the world. Benefit Now Subscribe to an EDI connecti
5、on with British Airways World Cargo via a Cargo Community System and you will be notified automatically when we receive your shipment(s). You will also receive automated notification of your shipments progress at key points during its journey (e.g. receipt into LHR, departure from LHR, arrival at de
6、stination airport etc.). Transmit your air waybill data (FWBs) to British Airways World Cargo via EDI and have your consignments accepted and processed faster, and accurately, at the airport of origin. Barcode your shipments prior to delivery to British Airways World Cargo, and you will benefit from
7、: Increased data accuracy Increased handling speed Effective track and trace of shipments Increased customer service through the availability of quality status information, throughout its journey Cargo Bookings With the exception of our Courier product, advance booking is currently required for all
8、shipments. You can make a booking through one of the following channels: by calling one of our worldwide offices by using EDI by using GF-X (Global Freight Exchange) Cargo 2000 We are an accredited member of Cargo 2000, a group of airlines and forwarders sponsored by the International Air Transport
9、Association (IATA), whose aim is to improve the efficiency of the air cargo industry and improve levels of customer service through the use of technology. About Alaska Airlines E-business E-Statements E-Statements is the email version of your Mileage Plan activity statements. As youll see in the pre
10、view below, they contain all the same information as the paper version, plus links to great features and special offers from Mileage Plan partners. By subscribing to E-Statements, you can: Receive your statement far earlier, since the printing and mailing time is eliminated Help the environment by
11、reducing use of paper and ink Receive occasional important account-specific communications via email in addition to statements Save and retrieve your E-Statements on your hard drive To subscribe, you need both a Mileage Plan account and a MyAlaskaAir account. When youve checked the “E-Statements“ bo
12、x in your MyAlaskaAir account, youll receive your first E-Statement the next month for which you would otherwise receive a paper statement. Now theres a quiet respite away from the din and clamor of the concourse for Alaska Airlines and Horizon Air customers: the Board Room. Conveniently located on
13、Concourse E across from Gate E86, the 213-square-meter airport club opened earlier this week on February 18. Among its amenities are private workstations with telephones and computer data ports, a conference room for meetings, a fax machine, copier and other business-related services. Or if you pref
14、er, just kick back and relax, and enjoy an array of complimentary snacks and beverages in a comfortable lounge environment. Plus, as part of the opening celebrations, Absolute Spas is providing free shoulder massages and hand treatments for Board Room members visiting the new Vancouver Board Room, a
15、s well as monthly drawings for complimentary spa treatments and packages E-Ticket service Electronic tickets are stored in Uniteds computer rather than printed on paper. Uniteds E-TicketSM service is similar to the traditional paper ticket process, but eliminates the time and hassle associated with
16、purchasing or exchanging a paper ticket. Electronic ticketing is the primary ticketing method used by our customers. Advantages of electronic tickets Because your electronic ticket is held in Uniteds computer, you cannot forget it or lose it. More importantly, your electronic ticket cannot be stolen, saving you the cost of a replacement ticket. You do not have to wait for
