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1、Managing DiversityManaging DiversityDuncan SmithDuncan SmithTerm 2 - 2008Diversity is .Diversity is . the quality of being different and unique at an individual or group levelValuing Diversity is .Valuing Diversity is .Managing Diversity is .Managing Diversity is .recognising and respecting the valu
2、e of human differencescreating and sustaining an environment where everyone can achieve his or her full potentialPersonalityAgeLocationLevelAbilityEducationRaceGenderCultureSexualOrientationWork ExperienceAppearanceParentalStatusMaritalStatusIncomeHabitsInterestReligionWorkLocationUnionAffiliationMa
3、nagementStatusRoleDivision/GroupSeniorityFour Layers of Diversity*Internal Dimensions & External Dimensions are adapted from Marilyn Loden & Judy Rosener. Workforce America! (Business One Irwin, 1991) From Diverse Teams at Work, Gardenswartz & Rowe (Irwin, 1995)Diversity in Australia Gender at Work
4、Women comprise 45% and men 55% of the labour force. (2001 census figures) From1986-2006, womens labour force participation rate rose from 47.4% to 57.2% while mens fell from 75.9% to 72.1%Source: Australian Bureau of Statistics Marital and Parental Status 60.4% of women and 76% of men who are marrie
5、d or partnered are working For people with dependants, 68% of women and 93% of men are working. Both parents are working in 45% families whose youngest child is 0 -2 years, and in 71% of families whose youngest child is 12-14 years. Families with children 15 and under: 70% of mothers, 33% of fathers
6、 use flexible work arrangementsDiversity in AustraliaSource: Australian Bureau of StatisticsDiversity in Australia Age and the Labour Force 2005 population = 20.3 million, median age 36.6. Projected 2050 population = 28.1 million median age 45.2 The labour force is projected to age quite dramaticall
7、y, with over 80% of the projected labour force growth occurring in the 45 years and over age group. Average annual labour force growth rate is projected to decline from 1.6% in 199899 to 0.4% in 201516. Source: Australian Bureau of StatisticsDiversity in Australia Disability People with disabilities
8、 = 20% of the population. 17% of Australians of working age have a disability. Percentage of people aged 15-64 with disabilities employed in 2003 - 53%. Percentage of people aged 15-64 without disabilities employed in 2003 - 81%. 88% of disabilities are invisible. 86% of workplace adjustments cost l
9、ess than $500 People with disabilities have disposable income of $26 billion per annum. Sources: Australian Bureau of Statistics, Diversity workDiversity in Australia Ethnicity/Nationality 24% of Australians born overseas 31% in non-English speaking countries 26% of Australians have at least one ove
10、rseas-born parentSource: Australian Bureau of Statistics Language over 200 languages spoken 2.8 million Australians (16%) speak a language other than English at home 75% of Australian trade is with non- English speaking countriesSource: Australian Bureau of StatisticsDiversity in AustraliaDiversity
11、in Australia Sexual Orientation Between 5 and 10 percent of the population identify as gay, lesbian, bisexual, or transgender (GLBT).Source: Australian and New Zealand Journal of Public Health The Global VillageIf the world were a village of 1000 people, how many would be: Asian _ African _ European
12、 _ Latin American_ North American_ Australian & New Zealand _ Whites _ People of colour _Male _ Female _Adults _Children _Christian _ non-Christian _Heterosexual _GLBT _ University educated _Unable to read _ Own a computer _ Adapted from Dr. Donella H MeadowsThe Global VillageIf the world were a vil
13、lage of 1000 people, how many would be:Asian - 564 African - 86 European - 210 Latin American - 80 North American - 60 Australian & New Zealand - 3Whites - 300 People of colour - 700Male - 480 Female - 520Adults - 600Children - 400Christian - 300 non-Christian - 700Heterosexual - 890GLBT - 110 Unive
14、rsity educated -10Unable to read - 700 Own a computer 20Adapted from Dr. Donella H MeadowsSo What?Benefits of Diversity Organisational Performance Recruitment and Retention Lower Turnover and Absenteeism Creativity and Innovation Leadership Effectiveness Cost Savings Marketplace Understanding Buildi
15、ng Global Relationships Change Organisational Culture Respond to Economic Pressure Reduce Discrimination ComplaintsBenefits of DiversitySustainableCollaborativeAdvantageSource: Chick Shelton and Michael Welp20 i.p.s20 i.p.s150 150 i.p.si.p.s150 150 i.p.si.p.sInterpersonal AssumptionsInterpersonal As
16、sumptionsExperience SocialisationFiltersEducation EnvironmentsConsequencesBehaviour Perceived Reality!AssumptionsUnconscious ConsciousRaw Data First Level - Measures Second Level - Results Affective Outcomes Achievement Outcomes Individual-Level Factors GroupIntergroupFactors Organizational-LevelFactors O
