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1、1wH 翰威特Improve Business Results Through People 通过人改进经营结果NEUSOFT Corporation 东大软件集团有限公司March 2001 二OO一年三月2wH 翰威特About this Material 关于这份材料vIn response to “Neusoft” invitation, Hewitt provide in this material our suggested project approach to help Neusoft build up the world-wide standard human resourc
2、e management system, which will be especially focused on the job design/evaluation, compensation design and performance management. This documentation demonstrates how we will proceed this project. We also emphasize our understandings upon your needs, our methodologies for the fulfillment and some d
3、etailed issues during the co-operation between Neusoft and Hewitt.v我们接受了东大软件集团有限公司(东大)的委托，为贵公司提供一份关于翰威特公司将如何帮助制定一个世界标准的人力资源管理系统，尤其是东大特别关注的工作设计/评估，薪酬激励及绩效管理系统的设计方案。本文本中所 包括的信息说明了我们将如何进行这个项目。我们特别指出了我们对贵公司需求的理解、完成这个项目的方法过程以及翰威特公司与东大合作的许多细节问题。vThe suggested project approach adopts some successful ideas
4、and procedures which have been proved in other human resource consulting projects. We acknowledge that you will have some modifications based on our suggestions to ensure the success of this project. We look forward to getting your input. 这个建议的过程采纳了一些其他人力资源发展项目中运行较好的步骤。我们认 识到为了保证项目的成功运作你们可能会对我们所提出的设
5、计方案做出相应的 改动。我们随时欢迎贵公司的指导，并希望贵方提出你们的想法以改进我们的 建议方案。3wH 翰威特Contents 内容vAbout Hewitt Associates 关于翰威特公司 vOur Understanding of Your Situation 对贵公司情况的理解 vLinking HR Issues to Business 人力资源问题与公司业务相结合 vConsidering Factors in Design and Implementation设计和实施所要考 虑的因素vOur Suggested Approach 我们的设计方案vOur Consultin
6、g Team 我们的咨询团队 vOur Experience in Telecom Industry in Asia Pacific我们在亚太区电信 业上的经验vFee and Timing 费用与时间结构 4wH 翰威特Hewitt Associates LLC 翰威特咨询公司5wH 翰威特Hewitt Associates 翰威特公司vGlobal management consulting firm specializing in people solutions to business issues 专长于从人员管理入手解决商业经营问题的全球性管理咨询公司vLargest human
7、resources consulting firm in the U.S.A 为美国最大的人力资源咨询公司 v12,000 Associates world-wide 全球 12,000 名员工v75% of Fortune 500 are Hewitt clients 财富500强中75%的公司为翰威特公司的客户vOver 1.28 billion USD in revenue in FY 2000 2000年度销售收入达12.8亿美金v81 offices in 37 countries 在37个国家建立了81个办事处19 offices in Asia Pacific 在亚洲建立了19个
8、办事机构6wH 翰威特Hewitt in China (Cont) 翰威特公司(续)vLargest and most experienced workforce consulting firm in China 中国规模最大并且经验最丰富的人力资源咨询公司v3 offices in Shanghai, Beijing, and Hong Kong with nearly 100 Associates 在上海、北京、和香港办事处拥有近100名员工v6 years of client experience in China 六年在华咨询经验v800+ clients in China 在中国已拥
9、有800多家跨国客户公司的客户基础vMulti-cultural, multi-lingual, multi-talented staff 跨文化、多种语言能力、多方面经验技能的咨询队伍vOne-firm firm 全球一体化的组织结构7wH 翰威特Our Consulting Experience 我们的咨询经验vLargest and most experienced restructure, compensation and performance management consulting practice in China 中国最大、最有经验的重组，薪酬及绩效管理咨询队伍40 ful
10、l-time consultants 40 名全职咨询顾问vMost experience in program design 在项目设计方面拥有丰富的经验Organizational change, Salary structure, job evaluation, pay delivery . 机构重组，工资结构、职位评估、工资发放.vExperience with SOEs, JVs, Rep Offices, WOFEs, Private Chinese companies 与国营企业、合资企业、外商代表处、独资企业及中国的私营公司均有合作经验vWorking relationship
11、 with MOF and CSRC 与财政部和证监会的良好合作关系 8wH 翰威特How to Help Our China Clients(current project) 翰威特如何帮助在华的客户企业(近期项目)9wH 翰威特Our Experience in Telecom Industry in Asia Pacific 翰威特在亚太地区电信业的服务经验10wH 翰威特Our Clients in Telecom Industry and Information Industry (翰威特在电信及信息行业的客户)11wH 翰威特vSuccess in workforce planni
12、ng requires HR to: 成功的进行员工队伍战略部署计划需要人力资源部门来：Understand outcomes desired by business 了解企业经营的预期成果 Understand business strategies for obtaining outcomes 了解获得这些成果所要采取的经营策略 Define best organization structure to support business strategy 设计最佳组织结构来支持经营战略 Define people requirements needed to achieve busines
13、s strategy 确定完成企业经营策略所需的员工素质能力要求 Develop strategies for delivering people requirements 制定将员工能力付诸于实践的策略 Develop techniques for monitoring progress toward goals 发展对于达到目标的进程进行监控的技能Linking People Strategy to Business Strategy 将人力资源战略与企业经营战略相联系12wH 翰威特RewardingRewarding 薪酬管理Align Organization to Business
14、 Strategy 组织与经营策略相统一Desired Business Results 经营目标Business Strategies 经营策略People Requirements 对员工的要求HR Strategies 人力资源策略Employee Needs 员工的需求HR 人力 资源Performing 绩效管理Learning 培训发展Staffing 人员配置Employee SatisfactionEmployee Satisfaction 员工满意Customer Satisfaction 客户满意OrganizingOrganizing 组织管理13wH 翰威特Our Un
15、derstanding of Your Situation 我们对贵公司的理解14wH 翰威特Our Understanding of Your Situation 我们对贵公司情况的理解Number of employees: Over2700 员工人数: 2700余人 Registed Capital:0.56billion RMB 注册资本：5.6亿元 Main line of business: 经营范围: Products or services: Application software and solutions 产品或服务: 应用软件的供应商和解决方案的提供者 Operatio
16、n location: Shenyang the project team agrees how to gather updated and accurate job related information结果：职位文档的目的最终确认，并将指导职位描述模式的设计；项目小组在如 何收集与职位相關的最新的并准确的信息上达成一致。36wH 翰威特Process Steps (Cont)程序步骤(续)vStep 2: Design job description template and information gathering tool步骤2: 设计职位描述模式以及信息收集工具Hewitt will will design the template off-site翰威特将为公司设计模式 The template should support Neusoft s purposes of establishing job documentation 这一模式应支持东大软件集团
