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1、1. 简历2. 求职信3. 投诉信4. 通知5. 介绍信6. 邀请信1格式：the senders address the receivers addressthe date of the letterSalutation （ 称呼）The body of the letter （正文）Complementary close （结束套语）Signature （签名）注意：英文地址要先小后大，即楼层、门牌、路名、城市和国名1. Resume 语言特点：写简历时，一般不用完整的句子，可省主语，但要用过 去时,或完成时. 时间用倒叙.常用表达：负责/协助/监督/组织/指导in charge of/r
2、esponsible for/assisted/helped/supervised/organized/directed/oriented学历：Education: B.A. /B.S/M.A/M.S in AccountingFinance and Stock InvestmentInternet MarketingElectronic Administration奖励:Awards and Honors: earned/got 1st prize in the 2009 NanhaiCollege Speech ContestName Wang Dalei Address Room 803
3、 No 103 Gansu Road, Nanjing, 210050 Date of Birth 7th December 1983 Place of Birth Nanjing Nationality Chinese Marital Status Single Education2001-2004 Nanjing Technical College 1998-2001 Nanjing Chaoyang High SchoolExaminations passed: 2002 College English Test, Band 4, Excellent2001 Practical Engl
4、ish Test for Colleges (Level A), Excellent Languages ChineseFluent EnglishSome Japanese Previous Experience2001 and 2002 Summer job working as a volunteer in a local community Interests Reading, fishing, music References Available on requestRoom 40453DongfengRoadGuangzhou P. R. C1st June, 2002 Dear
5、Sir:In answer to your advertisement in China Daily on 31 May 2002, I wish to apply for the post as a secretary to the general manager .I am 28 years old. I graduated from South China Foreign Languages University. I got a bachelor degree in Commercial English, and I have worked as a secretary in a co
6、mpany for 5 years. Furthermore, I am skilled at computer, and I can use it to deal with office work. So I feel I am qualified for the post. I hope my application will receive your favorable consideration.Yours Sincerely, Amy Encl: Resume2. 投诉信 （Letter of Complaint ）1、称呼语一般用 Dear Sir 或 To whom it may
7、 concern 2、投诉信分三部分：投诉对象 ；投诉内容；希望得到 的结果。The objectives of learning to write a complaint letter:1.How do you start the letter:2. Key sentence structures:3. Memorize the key words:I am writing to complain about .I feel so annoyed and frustrated by the whole incident. I look forward to hearing from you
8、in the very near future, either to offer me a complete refund or to exchange the original Walkman for a new plaint about/treatment/staff/scratch/uncooperative/ exchange for/receipt/invoice/offer me a complete refund of 4、Sentences Patterns:1) I regret to tell you that 2) I am very sorry to remind yo
9、u that 3) I m writing to you about (the shirt) I bought from you.4) I am writing to complain of the bad quality of / the poor service of6) I m returning with the letter (the shirt) I bought from you. 7) As youll realize, I am really annoyed at this.8) I was extremely upset to discover all this.9) At
10、 your prices, I expect top quality.10) I m looking forward to receiving a full refund of (124) Yuan.11)I m looking forward to receiving your early reply.Dear Sir/Madam,I am writing to complain about a digital camera that I bought from your shop last month and also about the treatment I received from
11、 one of the staff there.When I got home, and took the camera out of its box, I was not very pleased to find that it had some scratches across the front. Later, the shop assistant I spoke to said it was my responsibility to check for scratches before leaving the shop. This would, however, have been i
12、mpossible as the camera was in a plastic-covered box. A more serious problem is the fact that the color of pictures taken indoors is abnormal. Once again the shop assistant was very uncooperative when I mentioned this and told me that I wasnt operating the camera properly.He finally agreed to exchan
13、ge the faulty camera for another one as long as I could provide the receipt. When I explained that I had accidentally thrown it away, he refused to exchange the camera, which I think was very unfair since he knew very well that I had bought it in your shop.So, I am sure you will understand why I fee
14、l so annoyed and frustrated by the whole incident. I look forward to hearing from you in the very near future, either to offer me a complete refund or to exchange the original camera for one which is actually in decent working condition.Yours faithfully,Zhang LiZhang LiPW11Below are some expressions
15、 for an introduction letter:I would like to introduce to you Mr. X, our sales representative.It gives me a great pleasure to introduce to you the bearer of this letter, Mr. X.This is to introduce Mr. X, who is visiting for the purpose of The bearer of this letter, Mr. X, has been with us for many years.I am glad to recommend Mr. X to you.I take pleasure in introducing to you Mr. X.Dear Tom, It gives me great pleasure to introduce to you the bearer of this letter, Mr. X, a junior student at Nanchang Finance College. He is a personal friend of mine and is visiting your city
