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1、报损 Breakage 报损Breakage接受培训和培训他人都是首要任务 - 家乐福政策To be trained and train others are priorities - Carrefour policy 1报损 Breakage PurposeTrainerDurationAt the end of this training you will be able toStaff ConcernedTraining Method癡絤揭祘挡盢暗闽癡絤癡絤丁ObjectiveAt the end of this training you will be able toPopulatio
2、nTraining MethodTrainerDuration目的训练课程结束时，你将有能力做到参加人员训练方式训练者时间 保证系统中理论库存的可靠性确认已知损耗的数量和金额 熟悉报损操作方法 全体参加报损的员工投影仪营业部门处长/ OP 主管90 分钟To have a reliable theoretical stock in the systemTo identify the quantity and amount of known lossAll the employees involved in BreakageProjectorDivision managerOrder Pool
3、Manager 90 minutes &to practice for next day BreakageTo know the basic concepts of Breakage and the operation procedures 参加第二天的报损 2报损 Breakage报损的目标 The objective of Breakage报损的定义 Breakage Definition报损的流程 Breakage Procedure 准备 Preparation working 清点 Counting 扫描 Scanning 报告 Breakage reports 复核 Securit
4、y Checking 销毁 Destroy 总结 Conclusion 测验 Test内容 Content :3报损 BreakageTo record and destroy all un-saleable and un- returnable broken goods in order to ensure a reliable stock and margin in the system 登记并销毁所有无法销售和无法退货的破损商品， 保证可靠 的系统库存和毛利报损的目标 Objective4报损 BreakageBreakage Procedure of Nonfresh Dept 非生鲜
5、部门的报损程序5报损 Breakage报损商品是指不能销售的物品（因为损坏，溅漏.）和空包装盒。每天，家乐 福人员，必须从销售区，收银台，服务中心收集并扔弃。因为我们不能退给供 应商 Breakage is goods un-saleable (because damaged, spoiled) and empty packaging that Carrefour people have to collect every day from sales floor, cashier counter, information deskto throw away because we cant re
6、turn to the supplier 该商品确认为无法销售之单品An item is considered as un-saleable if:已损坏。It is damaged.超过保质期The expiry date is over销售日期，新鲜度和/或质量没有遵守生鲜产品条例.The fresh chart in terms of selling date, freshness and/or quality is not respected包装破损且无法重新包装The package is damaged & impossible to repackaging只剩包装 The pac
7、kage is empty报损的定义 Definition6报损 Breakage无包装 No package损坏 Broken只有盒子 Only box损坏,无包装,用过 Broken, no package,used过期 Out-off expiration date拆包装 Package opened报损的定义 Definition7报损 Breakage报损的流程 Process整理仓库和卖场 Arrange Storage &Sales Area用RFT扫描报损(下午5：00） Use RFT to scan the breakage item before 17:00从RFT中打出
8、报告，保安 复核签字 Print the report from RFT， security confirm&sign销毁后扔掉所有报损单品 Throw away the breakage item after destroyCommercial & storage team收集所有需报废商品 并置于报废区内 Collect all concerned item & put into breakage areaCommercial & storage teamStorage Team & SecurityStorage Team & SecuritySecurityBreakage Time:
9、Before Cycle count8报损 Breakage准备工作 Prepare Working先决条件 Precondition： 在仓库安排一块独立区存放不能销售的物品Set up breakage area in storage所有明确的物品将安置并存放在特定区域All concerned item must be put in breakage area所有报废单品按部门存放All concerned item must be separated by Dept所有报废单品必须有条码All concerned item must have barcode周盘计划中所有相应的报损单品
10、必须在周盘之前报废,否则报废商品必须计数在内 All the breakage of the corresponding items from the CYC planning should be completed before the CYC，otherwise they must be counted 9报损 Breakage准备工作 Prepare Working10报损 Breakage准备工作 Prepare Working收集卖场的破损商品,将无法退货的商品放在报损区Collect all concerned items 搜集库房的破损商品,将无法退货的商品放在报损区Put al
11、l concerned item into the breakage area Day 8:00 -16:30 销售部门人员 Commercial employees 库房小组人员 Storage team时间段 Time period参与人员 Participants操作要点 Operation11报损 Breakage清点及扫描 Count & Scan Day 16:30 -17:00 库房小组人员 Storage team Employee时间段 Time period参与人员 Participants操作要点 Operation先将商品分类清点Classify all items a
12、nd count 逐个扫描单品,核对输入的库存调整原因为”B”Scan item one by one 确保单品及数量输入正确Insure input the correct item code and quantity12报损 Breakage清点及扫描 Count & Scan如何扫描 How to Scan打印 存盘: F2 再扫描条码 输入数量 再输入原因: B 再输入部门: 10用户名：XX041 密码 ：XX041 XX为部门号13报损 Breakage清点及扫描 Count & Scan扫描问题 Scan Problem如果条码输错则会在RF枪下方出現“Unknown barco
13、de ”错误条码,请直接按enter 即可再扫描正确条码. Press enter to scan the correct barcode if “unknown barcode” appeared14报损 Breakage扫描问题 Scan Problem清点及扫描 Count & Scan如果不是该部门产品则会在RF枪下方出现“ wrong department ”错误部门, 请直接按enter 即可再扫描正确条码.Press enter to scan the correct barcode if “wrong department” appeared15报损 Breakage如果找不到
14、所输入的报损清单,课长可以在电脑中用课长用户重新打 印。步骤为：选择“ 9-1-7 ”,输入单号,在调整原因处选“ B ”打印份数 选“ 1 ”, 即可打印出刚才所扫描之报损清单 Dept head can reprint the breakage list in system by computer If the breakage list was lost. Process: 9-1-7清点及扫描 Count & Scan扫描问题 Scan Problem16报损 Breakage报告 Report17报损 Breakage复核 Security checking Day 17:00 -2
15、2:30 保安部员工 All security employees时间段 Time period参与人员 Participants操作要点 Operation根据商品报废报告检查所处理单品的准确和详细资料Check the accuracy and detail of the items to be disposed with the Breakage report. 如果有任何矛盾立即同部门主管调查Inquiry immediately with Sales Manager if there is any discrepancy 确保单品及数量输入正确Insure input the correct item code and quantity18报损 Breakage复核 Security checking数量问题 Quantity Problem报告上数量 实际数量Quant
