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1、SPA English 水疗英语1、礼貌用语 Good morning/afternoon/evening, sir/madam. Welcome to SPA center! 先生/夫人,早上/中午/晚上好！欢迎来到水疗中心！ I am your therapist. How may I help you? 我是您的按摩 /理疗师 我可以帮你吗？ Would you follow me, please? Ill show you the way. 请随我来好吗？让我为您指路 This way please! After you! 这边请！您先请！ Go straight ahead! Tur
2、n left/right, please! 往直走 请向左 /右转！ Go upstairs! Go downstairs! 上楼 下楼 Watch your step! Please be careful! 小心脚下！请当心！ Just a moment, please! Sorry to have kept you waiting! 请稍等片刻 ! 对不起，让您久等了！ Thank you for waiting! Would you wait a moment, please? 让您久等了您可以稍等一会吗？ I am sorry to disturb you! Excuse me for
3、 interrupt! 抱歉打扰您了！抱歉打扰您了！ Pardon? /I beg your pardon? I am sorry, its my fault! 对不起，请再说一遍！对不起，是我的错。 I am always at your service! Thank you for your understanding! 很高兴为您效劳！谢谢您的理解！ Thank you! You are welcome! 谢谢！ 不用谢 It s very kind of you! Thank you for your advice. 您太客气了！谢谢您的建议！ Thank you for coming
4、! Goodbye! 谢谢光临！再见！ Welcome to stay with us next time! Looking forward to see you again! 欢迎再来！盼望再次见到您！2、祝福用语Have a nice stay with us! Have a nice holiday! 住店愉快！假期愉快！ Marry Christmas! Happy New Year! 圣诞快乐！新年快乐！ Have a pleasant journey! Have a nice day! 祝您旅途愉快！祝您愉快！3、单词词组welcome 欢迎 reservation 预定 Bene
5、fit 利益 massage 按摩 treatment 水疗 temperature 温度 knee 膝盖 Voucher 凭证 softer 轻点 stronger 重点 comfortable 舒适的 concentrated 浓缩的 bath towel 浴巾 balm 香油 Slipper 拖鞋 robe 浴袍 disposable underwear 一次性内衣裤massage bed 按摩床Cell phone 手机 Pajamas 睡衣 Jewelry 珠宝 heart condition (disease) 心脏病 cold/hot towel 冷/热毛巾 oil 油 Herb
6、al 草本的 Floral 花的，花似的 bra/brassiere 胸罩 shower room 浴室 massage bed 按摩床 pillow 枕垫 window 窗户 Inside 内部 outside 外部 Area 地区4、常用短语Allow Follow 允许 跟随 Respond Assist 回答 帮助 Scrub Prepare 洗擦 准备 Put on Take off 穿上 脱下 Take shower Remove 沐浴 移动，脱下 Disposable Avoid 用完即丢弃的避免 Cover Bend down 覆盖 趴5、常用句子Do you have a r
7、eservation? 您有预定吗？ I am sorry to hear that. 听到这我很抱歉。 I am sorry to disturb you. 很抱歉打扰您了。 I am afraid I cant do that for you. Its against our rule. 恐怕我不能这样做，这是违反我们酒店规定的。 We will try our best to solve the problem. 我们会竭尽全力去解决这个问题。 Excuse me, I must serve that client.请原谅，我必须去照料那位客人。 Excuse me, my I come
8、 in? 我可以进来吗？ Sorry to have kept you waiting. 对不起，让您久等了。 My name is XXX; I w ill be your therapist. Please follow me to the treatment room. 我叫 XXX ，我是您的水疗师。请随我去您的护理房。 My name is XXX, call me anytime. I am always at your service. 我叫 XXX ，您可以随时叫我，我很乐意为您服务。 May I speak to you for a few minutes? 我能和您交流几分
9、钟吗？ I am sorry, I just speak little English, let me get someone to assist you. 对不起，我英语不好，我马上找人来帮您。 Please remove your cloth and put on this robe and disposable underwear. 请脱下您的衣服，换上这件睡袍和一次性内衣。 Please remove only your bra (brassiere) and put on this rob. 请脱下您的胸衣穿上这件外袍。 Here are your slippers. 这是您的拖鞋。
10、 Here is tea and some fresh towels for you. 这些茶和新的毛巾是为您准备的。 I will bring/send it to you immediately. 我会立即给您拿过来。 I will go and get it right away. 我现在过去给你拿过来。 This herbal/ginger tea, please enjoy. 这是草本 /姜茶，请享用。 Please put on your clothes again and have a herbal drink. 请您穿上您的衣服，请您喝杯草药茶。 Sorry! Here can
11、 not smoking. 对不起！这里不能抽烟。 For your enjoyable massage, please turn down your phone and keep silent, thanks! 为了使您更好地享受您的按摩护理，请您关掉手机，并保持安静。谢谢！ This is four kinds of aroma massage oil, you may smell and choose the one which you like. 这是我们的四种香薰按摩油，您可以闻一下然后选出您喜欢的。 During the treatment if you feel any unco
12、mfortable, please let me know. 护理期间，如果您有任何不适请让我知道。 You can put your cloth here. /Hang your clothes here. 你可以把衣服挂这儿。 When you finish shower, please come to this room. 当您冲完凉后请来这间房。# I ll waiting for you inside. 我在里面等您。This is cold/hot towel for your face. 这个冷 /热毛巾是给你敷脸的。 Before starting your treatment
13、 I will give youre a Floral Foot Bath. 在开始水疗之前，我会给您先来个植物香足浴。 Please put your feet in the water. 请把脚放在水里面。 Is the temperature OK ？ 这个温度可以吗？ Is the music level OK? 这个音量可以吗？ Is the strength(pressure)OK? 这个力道可以吗？ Would you like the massage strong or soft? 您喜欢力度大一点或轻一点呢？ Are there any areas you would lik
14、e to concentrate on or avoid? 有没有什么部位您需要着重按摩或者是避免碰触的？ Are you comfortable? 您觉得舒服吗？ Are you comfortable? How is the pressure? If you like stronger of soften, please let me know. 您舒服吗？力度怎么样？如果您想力度大点或轻点，请告诉我。 Please lay your face down. 请把脸朝下。 Could you please turn over? 麻烦您翻过来好吗？ I am going to wash my
15、hands and will be right back. 我先去洗手，马上回来。 Please close your eyes and enjoy your treatment. 请您闭上您的眼睛享受护理。 May I place the eye pillow on your eyes? 我可以给您戴上眼罩吗？ Excuse me! The product is not enough, would you mind me leave for a while? Thank you! 对不起，产品不够了，您介意我回去拿点吗？谢谢！ Please shower off and return to
16、the massage bed and I will continue the massage. 沐浴后请您回到按摩床，我将继续为您按摩。 I will hang a clean towel outside the shower room for you. 我会在浴室的外面给您挂一条干净的毛巾。 I have hung a clean towel inside the shower room for you. 我已经在浴室里给你挂了一条干净的毛巾。 Excuse me, sir/madam, I have finished the treatment. 劳驾一下，这次的水疗结束了。 Did you enjoy your treatment? 您对这次水疗满意吗？The massage oil will be working on your body for one hour, so please take your shower after one hour. 按摩油会在您身上作用一个小时，所以请您一小时后再沐浴。 Excuse me! Your tre
