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1、天马马行空官方博客:http:/ ;QQ:1318241189Trust, Risk and Trust Building Trust, Risk and Trust Building IN IN ORGANIZATION DEVELOPMENTORGANIZATION DEVELOPMENTReter Sun天马马行空官方博客:http:/ ;QQ:1318241189天马马行空官方博客:http:/ ;QQ:1318241189ContentsIntroduction QQ:1318241189天马马行空官方博客:http:/ ;QQ:1318241189I. Introduction Q
2、Q:1318241189II. Characteristics of TrustFive Characteristics distinguish trust from other risk management resources available to support OD and management in general.天马马行空官方博客:http:/ ;QQ:1318241189III. Trusted LeadershipTrust =(A1 + A2 + A3) X (A4 + A5) R天马马行空官方博客:http:/ ;QQ:1318241189IV. Trust QQ:1
3、318241189V. Risk-Trust Environment in an OrganizationProposition 1: Trust will not be thought of as a probability of successful outcomes but of how much responsibility someone can manage successfully.Proposition 2: Trust-building in an organization is aided by opportunities for risk-sharing, rich so
4、cial information regarding others abilities and motivation, and shared successes.Proposition 3: Broken trust reduces confidence in ones ability to make social judgments.天马马行空官方博客:http:/ ;QQ:1318241189VI. Structures and Aspects of ControlINFLUENCES OF TRUST ON THE DEGREE OF ALLOCATION OF RISK IN A HI
5、GH CONTROL SITUATIONTrustTrustRiskRiskHighHighlowlowLow HighLow HighSharing the riskSharing the riskSelf actionSelf action天马马行空官方博客:http:/ ;QQ:1318241189VII. The Enemies of TrustYoure honest, straightforward, and competent. So why dont your people trust you? Inconsistent Messages Inconsistent Standa
6、rds Misplaced Benevolence 天马马行空官方博客:http:/ ;QQ:1318241189VIII. Trust: How to Build it, Earn itand Reestablish it? ? ?Competence trustCommunication TrustContractual Trust天马马行空官方博客:http:/ ;QQ:1318241189VIII. Trust: How to Build it, Earn itand Reestablish it?Develop your own capacity for trust first.Build trust behaviorally and incrementally.Tackle betrayal head-on.天马马行空官方博客:http:/ ;QQ:1318241189IX. Trust: Human Resources Practice