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1、Business 3058 Human Resources ManagementDr. Changquan Jiao Faculty of Business Administration Lakehead UniversityIntroduction To HRMObjectivesqUnderstand HRMqUnderstand Strategic HRMqUnderstand the impacts of Strategic HRM on organizationsqVideo: Southwest Airlines: Competing Through PeopleSample de
2、finitions of HRMq Is a set of interrelated functions and processes whose goal is to attract, socialize, motivate, maintain, and retain an organizations employees (Belcourt et al., 2002)q The management of people in organizations through formulating and implementing human resources management systems
3、 that are aligned with organizational strategy in order to produce the workforce competencies and behaviours required to achieve the organizations strategic goals (Dessler et al., 2007). q Aims to improve the productive contribution of individuals while simultaneously attempting to attain other soci
4、etal and individual employee objectives (Textbook: Schwind et al., 2007)q The strategic and coherent approach to the management of an organizations most valued assets - the people working there who individually and collectively contribute to the achievement of the objectives of the business (Armstro
5、ng, (2006). HR department or HR manager is solely responsible for HRM?True/False?Sample HR and Line Manager HR Activities/ResponsibilitiesUnderstanding HRM: a historical perspectiveqIndustrial RevolutionChanged the nature of workLarge numbers of people to work togetherqThe personnel administration m
6、ovementBy the late 1800s and early last centuryThe personnel profession (e.g., welfare secretary) began to emergeBasic personnel management functions, such as employee selection, training and compensation and benefits. qScientific Management (Frederick Taylor )Time and motion studiesJob specializati
7、on and simplificationPersonnel department started to appear Work itself as far more important than the people doing itUnderstanding HRM: a historical perspectiveqHuman relations movementsHawthorne Studies, conducted between 1924 and 1932 at the Hawthorne Works of Western Electric Plant by Mayo and c
8、olleagues. Found a much greater link between employee productivity and the level of attention managers paid to employees and their behavior Concluded that human factors were often more important than physical conditions. qHuman capital movementHuman capital resources include such things as KSAs, mot
9、ivation of the firms employees.“A company that lost all of its equipments, but kept the skills and knowledge of its workforce could be back in business relatively quickly. A company that has lost its workforce, while keeping its equipments, will never recover”Human resources or human resources depar
10、tment New HR Roles (Ulrich, 1998)q An expert in delivering administrative efficiency q A champion for employees, representing their concerns q A partner with senior and line managers in strategy formation and executionq An agent of continuous transformation Operational FocusStrategic FocusStrategic
11、PartnerChange AgentAdministrative ExpertEmployee ChampionWhat Is Strategic HRM?q“Best practices“ approach Employment security Selectivity in recruiting High Wages Incentive PayEmployee ownership Information sharingParticipation and empowerment Self-managed teams Training and skill development Cross-
12、utilization and Cross-Training Symbolic egalitarianism Wage compression Promotion from withinWhat Is Strategic HRM?q “Best fit“ approach Consistent with other aspects of the organization, particularly with organizations strategyOrganizational StrategyCost Leadership strategy Tight cost control Produ
13、ction efficiency Products designed for ease of manufacture Intense supervision of labourDifferentiation strategy Emphasis on marketing Product engineering R II. Development of administrative excellence; III. Both operational excellence and alignment with strategic goals. Stage IStage IIStage IIIMarket Value per employeeVideoSouthwest Airlines: Competing Through People Questions: q Think about how Southwests HRM practices have contributed to the companys competitive advantage.
