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1、Business LettersLecture One湖南大学 英语写作实训中心 Formats of Business Correspondence2. Parts of a Business Letter3. Minutes4. Electronic Mail5. General Review6. Online Interaction英语写作实训中心1. Formats 格式l 3 formatsBlock-style format 齐头式Modified block-style format 改良齐头式Semiblock-style/Indented format 半齐头式(缩进式)英
2、语写作实训中心英语写作实训中心modified block-style format block-style/ full block-style formatsemiblock-style format/indented- style format英语写作实训中心When you use the block form to write a business letter, all the information is typed flush left, with one-inch margins all around. First provide your own address, then
3、skip a line and provide the date, then skip one more line and provide the inside address of the party to whom the letter is addressed. If you are using letterhead that already provides your address, do not retype that information; just begin with the date. For formal letters, avoid abbreviations whe
4、re possible. Skip another line before the salutation, which should be followed by a colon :. Then write the body of your letter, with no indentation at the beginnings of paragraphs. Skip lines between paragraphs. After writing the body of the letter, type the closing, followed by a comma, leave 3 bl
5、ank lines, then type your name and title (if applicable), all flush left. Sign the letter in the blank space above your typed name.Some Notes to the Block Form英语写作实训中心英语写作实训中心英语写作实训中心英语写作实训中心If you are using the indented form, place your address at the top, with the left edge of the address aligned
6、with the center of the page. Skip a line and type the date so that it lines up underneath your address. Type the inside address and salutation flush left; the salutation should be followed by a colon. For formal letters, avoid abbreviations. Indent the first line of each paragraph one-half inch. Ski
7、p lines between paragraphs. Instead of placing the closing and signature lines flush left, type them in the center, even with the address and date above, as illustrated here. Some Notes to the Indented Form英语写作实训中心3 FormatsBlock style No indentations All lines typed against the left -hand marginModi
8、fied No indentations All lines typed against the left-hand margin, except: Dateline and complimentary closing typed slightly to the right of the page centerSemi Paragraphs indented Five spaces from the left Dateline and complimentary closing typed slightly to the right of the page center英语写作实训中心2. P
9、arts 构成 Date Attention line Inside address Subject of reference line Salutation Body Complimentary closing Signature line英语写作实训中心Hunan University No.2 Lushan S. Road Changsha 410002, P. R. China Tel. (000)000000April 21, 2012Mrs. Jane Warner President ABC School 000 West Street Chicago, IL 00000Subj
10、ect: Semiblock-style letterDear Mrs. WarnerThis is an example of a semiblock-style letter, which many companies use. This style gives letters a more balanced appearance. Sincerely,John Smith Vice Principaldate 3-4 lines under headings US: April 4, 2012 Eur.: 5 November 2012 No numeric format for mon
11、ths英语写作实训中心Hunan University No.2 Lushan S. Road Changsha 410002, P. R. China Tel. (000)000000April 21, 2012ConfidentialMrs. Jane Warner President ABC School 000 West Street Chicago, IL 00000Subject: Semiblock-style letterDear Mrs. WarnerThis is an example of a semiblock-style letter, which many comp
12、anies use. This style gives letters a more balanced appearance. Sincerely,John Smith Vice PrincipalAttention line注意事项：2-4 lines under dateline “Personal” “confidential”英语写作实训中心Inside address 信内地址，信纸左上角的收信人姓名与地址 l On the left-hand marginl 2 lines below the datel Recipients name, company, address and
13、post code.l Examples英语写作实训中心Inside address: ExampleMr. Kenneth Maxwell 肯尼斯. 麦克斯韦而先生Corporate Planning Department 公司计划部XYZ Company, Inc. 公司00 Highwood Avenue 乔木林大道00号Midland Park, MA 00000 马里兰州米德公园，邮编0000英语写作实训中心Inside address: Practicel 美国阿拉巴马州伯根菲尔德市(Bergenfield, Alabama)xx大学招生办公室，邮编：00000l 加拿大安大略省多
14、伦多市(Toronto, Ontario)西12大街000号ABC公司客户服务部部长卡 伦.萨瑟兰女士， 邮编000 000英语写作实训中心英语写作实训中心XX University Attention: Admissions Office Bergenfield, AL 00000 USAMrs. Karen Southerland, Director Consumer Services Division ABC Company 00 West 12th Street Toronto, Ont. 000 000 CanadaSubject or reference line: 主题l Typ
15、ed under inside address l Usually underlined for attention l Subject / No. / Date l Abbreviations as “Ref.” “Re:”Subject: Holiday Schedule for 2012Ref.: Your order No. 2338ARe: Insurance Policy No. B444-AZ-35Examples英语写作实训中心Salutation: 称呼l : colon used after recipients name in business letters l , comma used after recipients name in personal lettersDear Sir: Dear Sirs: Gentlemen: Dear Professor Brown: Dear Dr. Faulkner:ExamplesDear Madam:Ladies:Dear Ms. Gruber:Dear Mayor Kilpatrick:英语写作实训中心Body: 信文主体l Sing
