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1、?2006?0542?Motorola?GE?3M?Dell?* ?* ?DELL?DELL?(driving power)?(Business Process Improvement?BPI)?DELL?DELL?DELL?DELL?DELL?2006?05?43?DELL? ?DELL?DELL?(direct model)(?)?DELL?1984?2005?559?FORTUNE?DELL?BPI?DELL?PC?DELL?(?)?DELL?DELL?DELL?1990?(Corporate Synergy DevelopmentCenter, CSD)?20?194?3,400?-C
2、ISP?DELL?-ConsultantIntegration Service Platform (CISP)?(?)? ? ? ? ?CISP?DELL?2006?0544?CISP?DELL?DELL?(?)?(?)?DELL?CISP? ? ?CISP?CISP? ?DELL?18?66?DELL?DELL?(Program management)?(Hoshinplanning)?(Supplierprocess performance studies) ?(green belt)?DELL?DELL?DELL?BPI?DELL?2006?05?45?CISP?DELL?(?)?6?c
3、isp.csd.org.tw?CISP?CSD?DELL?CISP?DELL?DELL?CISP?(?)?DELL?BPI?DELL? ?CISP?CISP?CISP?CISP? 1. Lyu, J., and Chen, M. N., 2005, “A Conceptual Model to Evaluate Innovation Quality ? Empirical Results from a Preliminary Investigation,“ Proceedings of 7th International Research Conference on Quality, Innovation and Knowledge Management. 2. ?2003? 3. ?2003? ? ?352?88-90? 4. ?2003?Six Sigma? ? ?46-53? 5. ?2002? ?S3? ?
