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1、中華語文學校電腦教學組 October 12, 2003 Reading and Writing email in Chinese First of all, make sure your computer is enabled for displaying Chinese. See other documents on “Setting Up Chinese IME (Input Method Environment) in Windows” for details. READING EMAIL - (1) WITH MICROSOFT OUTLOOK Normally, text type
2、 (encoding) is auto-detected upon opening. For various reasons, detection may fail. Shown below is an incoming email with a few embedded Chinese words, 朱自清, 背影. It displays garbled text. 1. The first step is to go to View-Encoding to manually correct the encoding. In Figure 1, those Chinese characte
3、rs redisplayed properly by setting the encoding to “Chinese Traditional (Big5)” Figure 1 2. If this simple setting doesnt work, try the following steps based on how these characters are displayed: a. ? : This email was never encoded properly by the sender. These characters have no meanings any more.
4、 Contact the sender and ask for a resend after proper encoding. Beware that the sender should not resend the copy in his “Sent Mail” box since that copy has also been filtered without encoding. The sender may have to retype the email for you. b. “0$n!%L(#C$F7m”: This is caused by mismatched encoding
5、. Go to View-Encoding and try GB or UTF-8 (a commonly used encoding from WEB-based mailtool) and other encodings. c. “ ” or ” (Figure 2): these are “web/HTML“ codes. Highly likely the sender is using a web-base mailtool but those UTF-* encoded characters were sent as plain US-ASCii texts “literally”
6、. Use NJstar Communicator to view. Or save it as text, and then add “” in the beginning of the first line and resave it as XXX.html. Then you can double-click it to view with your browser. Keep in mind that these characters cannot be copied/pasted for reuse elsewhere. (see next page) Figure 2 d. “0$
7、n!%L(#C$F7m”: If nothing works, these text strings may have been “damaged” by auto line wrap of senders/readers mailtool where linefeed characters have been inserted in between; or may contain mixed encoding (combined copy/paste from various sources); or . CopyrightTCLS www.TheChineseLanguageschool.
8、org page 1 of 6 中華語文學校電腦教學組 October 12, 2003 READING EMAIL - (2) DIFFICULTIES WITH UTF-8 ENCODED CHARACTERS UTF-8 Characters are convenient for viewing with HTML browsers. However, these UTF-8 encoded characters may display properly but you have difficulties in copying/pasting them to other applicat
9、ions (Figure 3). You can either (1) in WORD, highlight these text and set paragraph type to HTML to view them or (2) use 南極星 NJStar Chinese Word Processor (v4.35) as the intermediate converter from HZ for Internet Email to BIG5 (Figure 4) to fix them. Figure 3 Figure 4 READING EMAIL - (3) WITH INTER
10、NET BROWSER (WEB-BASED) CopyrightTCLS www.TheChineseLanguageschool.org page 2 of 6 中華語文學校電腦教學組 October 12, 2003 Read email from or using Internet Explorer, go to View-Encoding (or right-click any where within the email body) and set it to Chinese Traditional (Big5) or UTF-8 (Figure 5, 6). Otherwis
11、e, apply similar steps as mentioned in page 1. Figure 5 Figure 6 If you are using Mozilla browser on linux, go to View-Character Coding-More-East Asian and set it to Chinese Traditional (Big5) or UTF-8. WRITING EMAIL - (1) GENERAL RULES 1. Keep in mind that it is the senders responsibility to create
12、 a properly encoded email for recipients. Seeing them displayed properly while writing your email does not mean that your email will be sent properly. (1) Understand the importance of proper encoding, and make sure its either BIG5 or UTF-8. (2) Select “Copy Message to Sender Folder” so you can verif
13、y it if your recipients cannot read your message in Chinese. (3) If you cant solve the problem, use attachments. Write Chinese as a separate text document (.DOC or .RTF) and send it as an attachment. (4) If recipients still couldnt read your attachment, make it a raster image file (.GIF or JPG) and
14、send it as a “picture” attachment. CopyrightTCLS www.TheChineseLanguageschool.org page 3 of 6 中華語文學校電腦教學組 October 12, 2003 WRITING EMAIL - (2) WITH MICROSOFT OUTLOOK 1. If your computer has been setup properly for Chinese language support, just turn on your desired Chinese IME and type directly into
15、 the body of your email. Figure 7 2. If your email software does not support foreign IME, you can type the body of your email in 南極星 NJStar Chinese Word Processor (v4.35) and copy/paste over. 3. This is the last and the most important step: Go to Format-Encoding and set it to Chinese Traditional (BI
16、G5) or UTF-8 before sending it out. You can set your default encoding for all outgoing mail in you Outlook by going to Tools-Options-Mail Format-International Options if so desired. Figure 8 4. If you are using Microsoft Office XP. the GUI (graphics User Interface) for View and Format menu settings in Microsoft Outlook is different from illustrated ab
