troubleshootingmicrosoftexchange2003activesync

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1、Step By Step Guide to Deploying Microsoft Mobile Messaging: AppendicesPublished: March 3, 2005 Applies To: Microsoft Exchange Server 2003 Service Pack 1Page 1The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publ

2、ication. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of publication.This white paper is for informational purposes only.

3、 MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT.Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in, or introduced into a retrieval system, or transmitt

4、ed in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation.Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering

5、subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property. 2005 Microsoft Corporation. All rights reserved.The e

6、xample companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious. No association with any real company, organization, product, domain name, e-mail address, logo, person, place, or event is intended or should be inferred.Micro

7、soft, Active Directory, ActiveSync, BizTalk, Hotmail, JScript, MS-DOS, MSDN, MSN, Outlook, SharePoint, Visio, Visual Basic, Visual Studio, Windows, Windows Media, Windows Mobile, Windows NT, Windows Server, and Windows Server System are either registered trademarks or trademarks of Microsoft Corpora

8、tion in the United States and/or other countries.The names of actual companies and products mentioned herein may be the trademarks of their respective owners.Page 2ContentsAppendix A: Troubleshooting Microsoft Exchange 2003 ActiveSync.1 Introduction.1 Server Configuration.1 Device Configuration.2 Sy

9、nc Protocol Version and Device Support.4 SSL Requirement.5 Exchange ActiveSync Profile.10 Exchange ActiveSync Checklist.11 Device Logging.15 Server Logging.18 Error Message, Explanation, and User Action .19 Frequently Asked Questions and Answers.31 Complete List of Errors.34 Common Issues and Associated KB Articles.37Appendix B: Windows Mobile Client Configuration Guide.38 Setting Up Exchange ActiveSync.38 To Set Up EAS on a Cradled Device (recommended method).38 Set Up with an Existing Partnership.43 Uncradled Device EAS Setup.48 Up-to-Date Notifications (UTD).

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