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1、Work rolesEnglish Department, Huzhou Teachers CollegeObjectives 1) Enable students to talk about the duties of various jobs. 2) To exchange brief job description.Tasks and schemes 1) Check 8 2) Speaking 17 3) Reading two 35 4) Writing 20Speaking (continuous): Discuss with your group members and demo
2、nstrate the various responsibilities and duties in different department of a company. 6) Personnel / human resources department Recruit / hire new staff Interview applicants Promote staff Train staff Fire staff Retire staff (offer retirement pension) Deal with relationships between management and wo
3、rk force7) R stock.存货总值：手头上货物和材 料的数量；库存） Take / receive and manage sales orders Handle the receipt, storage and issue of stock Prepare and check orders to go out to shops Deliver goods 11）Legal department Mediate patent disputes and handle infringement on behalf of the company Handle legal issues in
4、volving labor relations, health and safety, workers compensation, etc12）Purchasing department Select suppliers Keep records of prices and order office supplies Procure materials according to operational schedules Prepare purchase orders Manage customer relationship and deal with suppliers 13）Supplie
5、s department Provide special equipment and supplies Provide overalls and labour protection appliances for staff Dispatch supplies for subsidiaries and workshop14）Assistant general manager 总经理助理（副总经理） Assist the general manager with routine work Be responsible for everything when the general manager
6、is away 15）Manager Be responsible for the main activities of the company such as manufacturing and sales Make decisions Make plans Handle difficult situations at work Deal with problems and complaints Sign contracts Monitor expenses claims16）Secretary Make / answer telephone calls Make / take notes,
7、 minutes and message Deal with files and correspondence Write memos and reports Work at computer for word processing Receive guests and visitors Arrange meetings Make appointments 17）Office administrator行政秘书 Send sales invoices Pay purchase invoices Process staff expenses2. Discuss the function of p
8、resent simple and present continuous. v Present simple: To refer to permanent or long-term situations I work for the UK subsidiary of a Japanese company. To refer to regular actions: I produce technical documents. To refer to states: I have a lot more responsibility now. To refer to future time in s
9、ubordinate clauses: I always have to consult him before I can make even the smallest alteration. As part of a conditional clause: If something needs doing, then I think whoevers available should do it.vPresent continuous: To refer to temporary situations: Im traveling around Europe a lot. To refer t
10、o current activities: Im a temp and Im working as a PA /P.A. (personal assistant) or a law firm in London just now. To refer to an activity happening around a particular time: Especially when youre starting a new job. To emphasize that an activity is ongoing: Everyones still clocking in and out at t
11、he same time. 3. Reading on page 7 vDifficult points: Team leaders workshop（a meeting in a particular subject, in order to talk about a certain area of interest. Symposium or seminar） Ekstrom Engineering艾斯特朗工程公司 Issue, problem, question Issue: 多指重要、有争议的问题。There are important social issues. Problem多指
12、须解决的问题、疑难问题、难处理 的问题。 Question则多指提问的问题、难题。 Perception: the ability to understand. Attribute: quality belonging to or forming pat of the nature of a person or thing.（property） vQuestions and answers: How did Barrie Watson use the WorkSet? Barrie Watson used WorkSet to ascertain that Ekstrom Team Leade
13、rs had different perceptions of the precise level of responsibility to be allocated to each of their key tasks. He then helped the company to use the WorkSet colors to select which level was most appropriate for each task and to communicate its expectations to the Team Leaders. What were the team le
14、aders asked to do first? To explain how they saw their roles. What did this show? Leaders had different perceptions of their roles. What did the use of WorkSet colors then allow the company to do ? To communicate the most appropriate approach to a series of key tasks. Why does Barrie Watson distingu
15、ish between skills and attributes? Skills can be developed, attributes （i.e. the qualities people are born with） cannot. How can Ekstrom ensure its team leaders have the right attributes? It can set up assessment centers to screen applicants and team leaders.vHow to write a business report: The title of the report(e.g. Report on Effective Team Leadership Workshop, p.7) The heading (e.g. Introduction, Findings, Conclusions, Recommendations) and content of each paragraph Useful phras
