前台英语培训P63---格林豪泰连锁酒店

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1、Hotel English酒店英语Room Reservations预订房间 1Id like to book a double room for Tuesday next week 下周二我想订一个双人房间。 2Whats the price difference? 两种房间的价格有什么不同? 3A double room with a front view is 140 dollars per night,one with a rear view is 115 dollars per night 一间双人房朝阳面的每晚140美元,背阴面的每晚115 美元。 4I think Ill tak

2、e the one with a front view then 我想我还是要阳面的吧。 5How long will you be staying? 您打算住多久? 6Well be leaving Sunday morning 我们将在星期天上午离开。 7And we look forward to seeing you next Tuesday 我们盼望下周二见到您。 8Id like to book a single room with bath from the after- noon of October 4 to the morning of October 10 我想订一个带洗

3、澡间的单人房间,10月4日下午到10月10 日上午用。 9We do have a single room available for those dates我 们确实有一个单间,在这段时间可以用。 10 What is the rate, please? 请问房费多少? 11The current rate is 50 per night 现行房费是50美元一天。 12 What services come with that? 这个价格包括哪些服务项目呢? 13That sounds not bad at all Ill take it 听起来还不错。这个房间我要了。 14 By the

4、way, Id like a quiet room away from the street if the is possible 顺便说一下,如有可能我想要一个不临街的安静 房间。 A:Room ReservationsGood afternoon B:Id like to book a double room for Tuesday next week A:Thats fine, sir A double room for Tuesday, September12th, with a front view or rear view? B:Whats the price difference

5、? A: A double room with a front view is 140 dollars per night,one with a rear view is 115 dollars per nightDialogue A B:I think Ill take the one with a front view then A: How long will you be staying? B: Well be leaving Sunday morning A: That will be five nights, sirThank you very much,and we look f

6、orward to seeing you next Tuesday B: Good Thats all settled then Good- bye A: Good-byeDialogue B A:Advance ReservationsCan I help you? B:Yes,Id like to book a single room with a bath from the afternoon of October 4 to the morning of October 10 A: Yes, we do have a single room available for those dat

7、es B: What is the rate, please? A: The current rate is50 per night B: What services come with that? A: For50 youll have a radio, a color television, a telephone and a major international newspaper delivered to your room everyday B: That sounds not bad at allIll take it A:Very good Could you tell me

8、your name, sir, please? B: Yes, it is Moore A: How do you spell it, please? B: Its M-O-O-R-E A:M-O-O-R-EAnd what is your address, please? B:It is 3600 Montague Boulevard,Hattiesburg ,Mississiippi39401 USA A: Excuse me, sir, but could you speak a little more slowly,please? B:Sure,no problemIts 3600 M

9、ontague Boulevard,Hattiesburg,Mississippi 39401 US AHave you got it? A:Yes,so it is 3600 Montague Boulevard, Hattiesburg,Mississippi 39401 USA B: Thats right A: What about your telephone number? B:(601) 264-9716 By the way, Id like a quiet room away from the street if that is possible A:A quiet room

10、 away from the street is preferred OKWell mail you a reservation card confirming your booking as soon as possibleWe look forward to your visit B:Thank you and good-bye A:Good-bye询问/征询: 1、 May I have your name, please? 请问您叫什么名字? 2、 Your initials, please? 请问您的名字首写字母? 3、 May I have your first name? 请告诉

11、我您的名字。 4、 May I take your order now? 我现在为您下单好吗? 5、 May I have your room number? 请您告诉我您的房间号,好吗? 6、 May I have your signature, sir?here please. 先生,请您把名字签这儿,好吗? 7、 May I know who Im talking with?(打电话时用) 请问您是哪位? 8、 May I ask who is next? 请问下一位是哪位?9、 May I be of service, madam? 请问这位夫人,我能为您做些什么? 10、 May I

12、 recommend our, sir? 先生,我能为您推荐我们 11、 May I help you withmadam? 夫人,我能帮您做 12、 Would you like me to book a for you? 需要我为您订 13、 Would you like to sit by the window? 您喜欢坐在靠窗边的位置吗? 14、 Would you like to have a cup of tea? 来杯咖啡如何? 15、 Is there anything else I can do for you, madam? 这儿需要我帮忙吗? 16、 How about

13、a 您觉得怎样? 祝愿/祝福: 1、 Have a pleasant stay at our hotel, sir. 愿您在我们酒店,一切顺心开心。 2、 Have a pleasant stay with us, madam. 夫人,愿您和我们在一起开开心心。 3、 Have a nice day! 祝您今天一切都好! 4、 Have a pleasant evening. 愿您拥有一个愉快的晚上。 5、 Have a good weekend! 周末愉快! 6、 Have a good day. 祝您今天一切都好! 7、 Enjoy your stay/day. 愿您在这儿玩得开心。 8、

14、 Happy New Year! 新年快乐! 9、 Merry Christmas! 圣诞快乐! 10、 Happy Birthday! 生日快乐! 对一般祝愿的回答: 1、 You too, Mr 也希望您也一样 2、 The same to you, sir/madam. 也希望您也一样。 致谢: 1、 Thank you. 谢谢。 2、 Thank you very much. 非常感谢。 3、 Thank you for telling us. 感谢您的慷慨陈词。 4、 Thank you for your compliment. 谢谢您的赞美。 5、 Thank you for coming. 感谢您的到来。 6、 Thank you for calling. 谢谢您打电话给我。 7、 Thank you for waiting. 谢谢您在此等我。8、 Thank you for being so understanding. 理解万岁。 9、 Thats very kind of you. Thank yo

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