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1、Abstracti摘要随着计算机技术的发展，电信系统的功能也越来越强大。目前，电信系统涉及了十六个系统，不包括外围系统，而且电信业务繁多、类型复杂，每个业务涉及的施工系统繁多、业务规则复杂，这给自动化测试工作带来了困难。电信系统中业务功能测试是手工测试和自动化测试相结合的，而传统的手工测试是一个劳动密集型工作，成本高，但由于电信系统功能复杂的特点和自动化测试工具录制的脚本简单缺陷，手工测试存在的必要性。自动化测试工具的应用为开发和测试提高了的软件质量。在软件测试过程中应用自动化测试和手工测试，也正是在追求软件质量成本和收益间的最佳平衡点。基于此，在本文中，首先介绍了自动化测试的一些方法和电信全
2、业务测试中所涉及到的系统和业务受理的一般流程，指出了自动化工具应用于电信全业务测试中的接口测试、系统压力测试的实践的可行性。其次，阐述了电信计费系统中的出账过程，手工测试得到的数据加以模拟电信用户的费用，为自动化测试提供了测试用例。实现了计费系统的出帐过程，从中说明了出账测试是手工测试和自动化测试相结合的。再次，介绍了电信业务中的接口测试用例，由于电信系统繁多，每个系统之间的数据传输都是通过接口实现的，所以接口测试非常重要。设计了计费系统的接口测试，指出了自动化工具在电信全业务Abstractii中的适用性。然后，介绍了电信系统中的负载测试，设计了客户关系管理系统的负载测试。测试工具是 Loa
3、dRunner，指出了LoadRunner 是一个非常好用的工具，他解决了一些手工测试所不能完成的任务，而它本身具有的测试执行结果的分析报表，能很好的分析了系统的负载状况，掌握目前系统服务器 CPU 的使用状况，分析系统的负载能力等等。最后，本文阐述了自动化测试、手工测试相结合应用于电信全业务中的优缺点，以及对今后的工作。关键词：关键词：电信全业务，自动化测试，手工测试，客户关系管理系统浙江大学硕士学位论文 AbstractiiiAbstractAbstractWith the development of computer technology and telecommunications
4、systems more and more powerful functionality. At present, the telecommunications system involves the system 16 does not include the external systems, and telecommunication services many types of complex operations involving the construction of each system, many complex business rules, which work to
5、the automated testing difficult. Telecommunication business system functional testing is manual testing and automated testing combination, and the traditional manual testing is a labor-intensive work, the high cost, but because of the complexity of the telecommunications system characteristics and a
6、utomated testing tools to record a simple script defects, manual there is the need for testing. Application of automated testing tools for the development and testing to improve the quality of the software. Software testing process in the application of automated testing and manual testing, it is in
7、 the pursuit of software quality costs and 浙江大学硕士学位论文 Abstractivbenefits of the best point of balance. For this reason, in this paper, first of all introduced automated testing methods and the number of full-service telecommunications test involved the admissibility of the systems and business proce
8、sses in general, pointing out that the automated tools used in testing full-service telecommunications interface testing, system pressure test the feasibility of the practice. Secondly, on a telecommunications billing system of accounts in the process of test data by hand to simulate the cost of tel
9、ecommunications users, in order to provide a test case to test automation. The realization of the billing system of the account process, which shows a manual test is the test account and a combination of automated testing. Re-introduced in the telecommunications interface test cases, as many telecom
10、munication systems, each system through the data transmission interface, so the test interface is very important. Billing system was designed to test the interface, pointing out that the automated tools in the telecommunications business in the applicability of the 浙江大学硕士学位论文 Abstractvwhole. And the
11、n introduced in the telecommunications system load testing, design of the customer relationship management system for load testing. Testing tool is LoadRunner, pointed out the LoadRunner is a very useful tool, he resolved not to test a number of manual tasks, and with its own test results of the imp
12、lementation of the analysis of statements, can be a very good analysis of the load condition of the system, a grasp of the present system, the use of server CPU status, analysis of the load capacity of the system and so on. Finally, this paper, automated testing, manual testing applies a combination
13、 of full-service telecommunications advantages and disadvantages, as well as future work.KeyKey WordsWords: : Full-service telecommunications, Automated testing, Manual testing, Customer Relationship Management System.浙江大学硕士学位论文 目录I目录目录摘要 .iAbstract .ii图目录 .III表目录 .IV第 1 章 绪论 .11.1 研究背景.11.1.1 电信全业务概述.11.1.2 电信全业务测试的内容.21.1.3 自动化测试技术应用于电信全业务.21.2 研究内容.41.3 研究目标.61.4 本文结构组织.61.5 本章小结.6第 2 章 电信线网计费系统测试实践 .72.1 Kenan 系统概况 .72.2 Kenan 计费系统的测试 .9浙江大学硕士学位论文 目录II2.2.1 相关工作 .
