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1、CAUC-JEPPESENJeppesen Summary.Blue highlights show my recommendation for subject deletion. The accompanying notes will explain.CAUC-JEPPESENHUMAN FACTORSAIM:To provide the second year students:an appropriate introduction on basic concepts of human factors, such as introduction of human factors in av
2、iation, accident statistics, flight safety concepts, etca general knowledge regarding basic aviation physiology and health maintenance, such as basics of flight physiology, man and environment - the sensory system, health and hygiene, etca general knowledge regarding basic aviation psychology, such
3、as human information processing, human error and reliability, decision making, avoiding and managing errors - cockpit management, human behaviour, human overload and underload, advanced cockpit automation, etcPRE-REQUISITE:A good fundamental aviation knowledge background.COURSE CREDIT HOURS:36 hours
4、CONTENTS:CAUC-JEPPESEN1.1 Avoiding And Managing Errors: Cockpit Management1.1.1 Safety awarenessJustify the need for being aware of not only ones own performance but that of others before and during a flight and the possible consequences and/or risks Stress the over-all importance of constantly and
5、positively striving to monitor for errors and thereby maintaining situational awareness 1.1.2 Co-ordination (multi-crew concepts)Name the objectives of the multi-crew concept State and explain the elements of multi-crew concepts Explain the concept “Standard Operating Procedure” (SOP) Illustrate the
6、 purpose and procedure of crew briefings Illustrate the purpose and procedure of checklists Describe the function of communication in a coordinated team1.1.3 Co-operationDistinguish between co-operation and co-action Define the termgroup Illustrate the influence of interdependence in a group List th
7、e advantages and disadvantages of team work Explain the term synergy Define the term cohesion Define the term groupthink CAUC-JEPPESENState the essential conditions for good teamwork Explain the function of role and norm in a group Name the different role patterns which occur in a group situation Ex
8、plain how behaviour can be affected by the following factors:- Persuasion- Conformity- Compliance- ObedienceDistinguish between status and role Stress the inherent dangers of a situation where there is a mix of role and status within the cockpit Explain the terms leadership and followership Describe
9、 the trans-cockpit authority gradient and its affiliated leadership styles. (i.e. Autocratic, Laissez- faire and Synergistic) Name the most important attributes for a positive leadership style 1.1.4 CommunicationExplain the function of information Define the term communication List the most basic co
10、mponents of interpersonal communication Explain the advantages of two-way communication as opposed to one-way communication CAUC-JEPPESENInterpret the statement “One cannot not communicate.“ (WATZLAWICK) (NOTE : Communication already handled in detail with NASA and CUS, SBAR models/techniques). Dist
11、inguish between verbal and non-verbal communication Name the functions of non-verbal communication Describe general aspects of non-verbal communication Describe the advantages/disadvantages of implicit and explicit communication State the attributes and possible problems of using professional langua
12、ge Name and explain major obstacles to effective communication Give examples of aircraft accidents arising poor communications Explain the difference between intra and interpersonal conflict Describe the escalation process in human conflict List typical consequences of conflicts between crew members
13、 Explain the following terms as part of communication practice in regard to preventing or solving conflicts :- Inquiry- Active listening- Advocacy- Feedback- Metacommunication- NegotiationCAUC-JEPPESEN1.1.5 Review1.2 Advanced Cockpit Automation1.2.1 Advantages and disadvantages Define and explain th
14、e basic concept of automation List the advantages/disadvantages of automation in the cockpit in respect of level of vigilance, attention, workload, situational awareness and crew coordination State the advantages and disadvantages of the two components of the man-machine system with regard to inform
15、ation input and processing, decision making, and output activities Explain the ironies of automation Give examples of methods to overcome the disadvantages of automation 1.2.2 Automation complacencyState the main weaknesses in the monitoring of automatic systems Explain the following terms in connec
16、tion with automatic systems :- Passive monitoring- Blinkered concentration- Confusion- Mode awareness Give examples of actions which may be taken to counteract ineffective monitoring of automatic systems Define complacency CAUC-JEPPESEN1.2.3 Working conceptsAnalyse the influence of automation on crew communication and describe the potential disadvantages Summarise how the negative effects of automation on pilots may be alleviated Interpret the role of auto
