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1、Genova Vending Machines,Management,Agenda,Findings,Management,Backgound,Analyze,Bachground information,Severe stress,Open plan,Redundancy,Consultants findings,Space problem,Over workloads,New HR Director,Redundancypressure,Further cut,Career moves,Report,Negative mood(消极情绪)Absent-minded(心不在焉的)Demoti
2、vetion(消极怠工),The most serious problem,Emergency,Redundancy rumour & Career moves,high,low,low,high,Importance,Space&Workloads,Pressure,New HR Director,Management,沟通管理,压力管理,情绪管理,目标管理,(Management by Objective,MBO),(Communication Management),Stress management,Emotion Management,Manager(管理者),Personnel(员工),In detail,Commuication,Clarify the rumour,Trust,Understanding,Reduce unnecessary pressure,Make a promise,Plan with clear goal,Summary,Balance,