《酒店常用英语口语150句》由会员分享,可在线阅读,更多相关《酒店常用英语口语150句(8页珍藏版)》请在金锄头文库上搜索。
1、酒店常用英语口语酒店常用英语口语 150 句句发布时间:2009 年 02 月 28 日 来源: (福建美食网)作者: () 饭店培训酒店英语口语 150 句欢迎和问候语:1) Good morning(afternoon, evening),sir(madam).早上(下午、晚上) 好,先生(夫人) 。2) How do you do ? 您好!(初次见面) How do you do ? 您好!Glad to meet you . 很高兴见到您。3) How are you ? 您好吗?Fine ,thanks. And you ? 好的,谢谢。您呢?4) Welcome to our h
2、otel(restaurant, shop). 欢迎您到我们宾馆(餐厅、商店) 来。5) Wish you a most pleasant stay in our hotel . 愿您在我们宾馆过得愉快。6) I hope you will enjoy your stay with us . 希望您在我们宾馆过得愉快。(客人刚入店时) I hope you are enjoying your stay with us . 希望您在我们宾馆过得愉快。(客人在饭店逗留期间) I hope you have enjoyed your stay with us . 希望您在我们宾馆过得愉快。(客人离店
3、时) 7) Have a good time ! 祝您过得愉快!电话用语:8) Imedp Hotel, Front Desk. . EDP 联盟大酒店,前厅。您找谁?Can I help you ?9) Sorry , Ive dialed the wrong number. 对不起,我拨错号了。10) May I speak to your General Manager? 能和你们总经理说话吗?Speaking. 我就是。11) Sorry. He is not in at the moment . 对不起,他现在不在。Would you like to leave a message
4、? 您要留口信吗?12) Pardon ? 对不起,请再说一遍好吗?I beg your pardon ? 对不起,请再说一遍好吗?祝贺语:13) Congratulations! 祝贺您!14) Happy birthday! 生日快乐!15) Happy New Year! 新年快乐!16) Merry Christmas! 圣诞快乐!17) Have a nice holiday! 节日快乐!18) Wish you every success! 祝您成功!答谢和答应语:19) Thank you (very much). 谢谢您(非常感谢) 。20) Thank you for you
5、r advice(information,子 help). 感谢您的忠告(信息、帮助) 。21) Its very kind of you . 谢谢,您真客气。22) You are welcome. 不用谢。23) Not at all . 不用谢。Dont mention it . 不用谢。24) Its my pleasure . 很高兴为您服务。With pleasure .My pleasure .25) I am at your service. 乐意为您效劳。26) Thank you for staying in our hotel. 感谢您在我们饭店下榻。道歉语:27) Im
6、 sorry . 很抱歉。28) Excuse me . 对不起。29) Im sorry . Its my fault . 对不起,那是我的过错。30) Sorry to have kept you waiting . 对不起,让您久等了。31) Sorry to interrupt you . 对不起,打扰您了。32) Im sorry about this. 对此表示歉意。33) I apologize for this. 我为此道歉。34) Thats all right . 没关系。35) Lets forget it . 算了吧。征询语:36) Can(May ) I help y
7、ou ? 我能帮您什么吗?Yes ,please . 好的。37) What can I do for you ? 我能为您干点什么吗?38) Is there anything I can do for you ? 有什么我能为您效劳的?39) Just a moment , please . 请稍等一下。40) May I use your phone ? 我能借用您的电话吗?Yes ,of course . 当然可以。Certainly . 当然可以。指路用语:41) Go upstairs/downstairs 上楼/下楼42) Its on the second(third) flo
8、or. 在二(三) 楼43) Excuse me. Where is the washroom 对不起,请问盥洗室(电梯) 在哪儿?(restroom,elevator)This way ,please. 请这边走。44) Turn left/right. 往左(右) 转。45) Its in the lobby near the main entrance. 在大厅*近大门。46) Its in the basement at the end of the corridor. 在地下室走廊尽头。提醒用语:47) Mind(Watch) your step. 请走好。48) Please be
9、 careful. 请当心。49) Please dont leave anything behind. 请别遗忘您的东西.50) Dont worry. 别担心。51) Take it easy. 放心好了。52) Please dont smoke here. 请不要在这里抽烟。告别语:53) Goodbye. 再见.54) See you later. 等会见。55) Good night. 晚安。56) See you tomorrow. 明天见。57) Goodbye and thank you for coming. 再见,谢谢您的光临。58) Goodbye and hope t
10、o see you again. 再见,希望再见到您。59) Have a nice trip! 一路平安!60) Wish you a pleasant journey! Good luck! 祝您旅途愉快!前厅部(61) Have you a reservation?您预订过吗?(62) May I have your name and room number?您能告诉我您的名字与房间号码吗?(63) Here is your room key.给您房间钥匙。(64) Please pay at the cashiers desk over there.请去那边帐台付款。(65) Are these your baggage? May I take them for you?这些是您的行李吗?我来帮您拿,好吗?(66) Im afraid our hotel is fully booked on that date.对不起,我们饭店那一天的客房全部订满了。(67) Your room is confirmed for tha