《CUSTOMER FEEDBACK QUESTIONNAIRE 模板》由会员分享，可在线阅读，更多相关《CUSTOMER FEEDBACK QUESTIONNAIRE 模板（2页珍藏版）》请在金锄头文库上搜索。
1、CUSTOMERCUSTOMER FEEDBACKFEEDBACK QUESTIONNAIREQUESTIONNAIREWeWe needneed youryour suggestionssuggestions andand commentscommentsAccessibility of our Website Excellent Very good good fair poor very poor DisappointingYour main information area of interestIndustrial belt agricultural belt auto v belt
2、motocycle belts Adequacy of the information provided Excellent Very good good fair poor very poor DisappointingHelpfulness of the information provided Excellent Very good good fair poor very poor DisappointingAboutAbout ourour productsproductsHow frequent do you purchase products from Total?Daily we
3、ekly monthly neverTotal products that you purchase most frequently (Hold down “control“ to select more than one product) * Jewellery packaging Jewellery display Watch packaging humidor gift box others Place where you purchase Total products most frequently * Name of outlet where you purchase Total p
4、roducts most frequentlyRange of Totals productsExcellent Very good good fair poor very poor DisappointingQuality of Total ProductsExcellent Very good good fair poor very poor DisappointingPricing of Totals products very Expensive Expensive Somewhat Expensive fair Somewhat inexpensive inexpensive ver
5、y inexpensiveBased on your last experience with Total products, would you purchase products again from Total?Yes No MaybeAboutAbout ourour servicesservicesHow quickly we answer the phoneExcellent Very good good fair poor very poor DisappointingHow we answer the phoneExcellent Very good good fair poo
6、r very poor DisappointingThe accuracy and honesty of the information we supply you with Excellent Very good good fair poor very poor DisappointingHow you find our customer services Excellent Very good good fair poor very poor DisappointingOur reliability to call you back when we say we willExcellent
7、 Very good good fair poor very poor DisappointingThe level of service that you receive from our service stations Excellent Very good good fair poor very poor DisappointingHelpfulness of our service station staff Excellent Very good good fair poor very poor DisappointingOur ability to meet your order
8、s/requirements Excellent Very good good fair poor very poor DisappointingTimeliness of our deliveriesExcellent Very good good fair poor very poor DisappointingOur complaint handling systemExcellent Very good good fair poor very poor DisappointingCondition of our service stationsExcellent Very good g
9、ood fair poor very poor DisappointingCondition of our service station equipment Excellent Very good good fair poor very poor DisappointingBase on your last experience with our services, would you purchase products/services again from Total? Yes No MaybePleasePlease shareshare withwith usus anyany otherother informationinformation wouldwould youyou likelike toto helphelp usus serveserve youyou betterbetterComments/Suggestions : Complaint :Compliment :YOU COMPANY NAME: SIGNATURE: DATE:
