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1、第第 24 章章 秘书与行政往来书信秘书与行政往来书信安排与筹划安排与筹划24.1 要求会面的信函(a) 要求会面范例 1Dear Mr HarrisonOur Mr Chapman has informed me that you have returned home from your visit to the Middle East. There are a number of points that have arisen on the book I am writing on Modern Business Organisation. I should like the opport
2、unity to discuss these with you.I shall be in London from 16 to 19 September and will telephone you on Monday 15 September to arrange a day and time which would be convenient for us to meet.I look forward to the opportunity of meeting you again.(b) 回复Dear Mr AlexanderThank you for your letter regard
3、ing Modern Business Organisation.I will look forward to meeting you again to discuss this. I note you will be telephoning me on Monday morning and hope that it will be possible to arrange to meet on either Tuesday or Wednesday afternoon.I look forward to meeting you again.(c) 要求会面范例 2Dear Mr JonesI
4、am very concerned about the difficulties you are having with the goods we supplied earlier this year.I should very much like the opportunity to discuss this matter with you personally and wonder whether it would be convenient to see you while I am in your area next month. My secretary will telephone
5、 you soon to make a convenient appointment.(d) 回复Dear Mrs GrahamI should very much like to see you to discuss various matters of mutual interest. As I shall be in Bradford next week, I wonder if it will be convenient to meet you on Thursday 12 September.My secretary will call you within the next few
6、 days to confirm this appointment or if necessary arrange an alternative appointment.I look forward to seeing you.24.2 邀请研讨会的演说者(a) 邀请函Dear Miss ForresterOur Society will be holding a conference at the Moat House Hotel, Swansea from 4 to 6 October the theme of which will be Changes in the Role of th
7、e Secretary. Approximately 100 delegates are expected, comprising mostly practising secretaries as well as some lecturer members.We would be delighted if, once again, you would accept our invitation to speak on the subject of Effective Communication on 5 October from 1030 to 1130. We would of course
8、 be prepared to pay you the usual fee of 100 and your travel expenses.A copy of the detailed draft programme is enclosed. You will of course, be welcome to attend other sessions of the conference on that day. Overnight accommodation will be provided for you on 4 October.We look forward to hearing th
9、at you can accept our invitation. At the same time please let us know if you will need any visual aids or other equipment.Yours sincerely(b) 活动流程CHANGES IN THE ROLE OF THE SECRETARYDRAFT PROGRAMMEDAY ONE - MONDAY 4 OCTOBER 2000800Registration and morning coffee0900Chairmans opening remarks (Hayati A
10、bdulla, Core Services)0915The new secretary (Sally Turner, Author)1030Refreshments1100Business writing skills (Janice Lim, STTC Training Consultancy)1230Lunch1400Working with different cultures (Nigel Lau, StaSearch International)1530Refreshments1600Convincing presentation skills (Ricky Lien, Mindse
11、t Media)1715End of Day OneDAY TWO - TUESDAY 5 OCTOBER 2000800Morning coffee0900Chairmans opening remarks (Janice Lim, STTC Training Consultancy)0915IT and the new economy (Sarah Cowles, D&P International)1000Refreshments1030Effective communication (Pamela Forrester)1130Lunch and fashion show1400Effe
12、ctive time management (Ian Norton, Leighton Industries)1515Refreshments1545Projecting the right image (Louisa Chan, C&G Fashion House)1630How to be a super secretary (Sally Turner, Author)1715End of Day Two(c) 回复Dear Ms BolanThank you for your letter inviting me to speak at your conference on 5 Octo
13、ber on the subject of Effective Communication.I am delighted to accept your invitation, and confirm that I shall require overnight accommodation on 4 October.I will require use of an overhead projector for my presentation and hope this can be made available.I look forward to meeting you and other me
14、mbers of your Society again at your conference and wish you every success.Yours sincerely(d) 回函婉拒邀请Dear Mr WoodheadI was very pleased to receive your letter of 2 July.Much as I should like to be able to speak at your conference in October, I am sorry to say that I will be unable to do so as I shall
15、be abroad at the time. I must therefore regretfully decline your kind invitation.I do hope that the day will be a great success.Yours sincerely24.3 询问研讨会所需设备Dear SirOur company will be holding a one-day conference on Saturday 18 May from 1000 to 1730, and we are looking for suitable accommodation.Ab
16、out 200 delegates are expected to attend and our requirements are as follows:1.A suitable conference room with theatre-style seating2.A small adjacent room for the display of equipment and accessories3.A reception area for welcoming and registering delegates4.Morning coffee at 1130 and afternoon tea at 15305.A buffet luncheon to be served from 1300 to 1400If you have suitable facilities available please let us know the costs involved. At the same time please send specimen
