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1、1、抱怨、投诉信 Jan. 7, 201X Dear Sir/Madam,I am sorry to tell you that there should be cause to complain about the SONY MP5 I have bought from your shop recently. Your sales assistant told me that I neednt question about its quality because SONY is a famous international brand. After I came back to school
2、 and tried to enjoy my favorite music by using the looking-good MP5, I couldnt hear anything through its earphones. I borrowed earphones from my classmate and this time I heard the sound very clearly. So I think there must be something wrong with the earphones. This is rather annoying to me. As a st
3、udent, I must improve my English as quickly as possible. Thats the main reason why I bought the MP5. But being unable to use it, now I cannot study according to the schedule. What you choose to do with this piece of information is entirely up to you. I am looking forward to your early reply. Otherwi
4、se, I would ask you to give me a refund, or I would complain to the Consumers Association. Yours sincerely, Li Ming Dear Mr. President, My name is Li Ming, a junior of the Civil Engineering School. I venture to write a letter to you about the canteen service on campus which has given rise to a lot o
5、f complaints among students. The focus of the complaint is the poor quality of the food. The vegetables are so overcooked as to lose their nutrients. The price of the food is surprisingly high. Besides, the attitude of the service staff to the students is not hospitable at all. All in all, there is
6、still much room for improvement as far as the canteen service is concerned. I do hope we will not suffer for another year. Thank you for your kind consideration.Dear Sir/Madam, As a regular customer of your shop, I have enjoyed shopping in your store. But recently something happened in your store an
7、noyed me. I am writing to complain the service in your shop. The main problem involves the cashiers attitude. To tell you the truth, for the first time, I cared about it less. However, earlier today it happened again. This morning I purchased several things totaling 8.40 and handed a 20 bill to a th
8、in, dark-haired girl wearing a name tag which reads Li Li. She rang up the sale and handed me 1.60 in change. I immediately pointed out that I had given her a 20 bill, not a ten. To make matters worse, as she handed over the rest of my change she muttered, “Everyone makes Mistakes.” If this is not t
9、he last time, I will avoid shopping in your store as long as she remains behind the cash register. This kind of deeds brings loss to your customers, which, though not large in sum of money, may greatly damage the reputation of your shop. Finally, we are looking forward to your quick dealing with the
10、 matter. Thank you for your kind consideration.2、咨询信 Feb. 7, 201X Dear Sir or Madam, I am a graduate from Peking University, China and planning to study in your university this summer. So I am writing to ask for some necessary information. I received a Bachelor of Science degree in computer science
11、from Peking University in June 201X. After graduation, I began working in a company as a computer engineer. During working, I deeply felt that my computer knowledge was limited. So I am thinking of studying in the computer science department in your university to gain a Masters degree. Could you ple
12、ase tell me something about your university, such as the tuition I should pay or the scholarship your university will provide to foreign students. Would you please send me an application form and other materials necessary for my application so that I can begin the application procedure? I am looking
13、 forward to your reply.2Your kind help would be greatly appreciated. Sincerely yours, Li Ming Dear Sir or Madam, I am writing to ask about the possibility of having a farewell party at your restaurant. There will be 15 people attending the party. We plan to have the party at 6:30pm on October 4. Fir
14、st, we want to have a Chinese style supper. Then, wed like to have free talk and enjoy beautiful music and dancing. One ready-to-order table food would be prepared here and some soft drinks, melon and things like that should be served after dinner. A multifunction room with 30 squaremetres will be f
15、ine. Its ceiling should be decorated with colorful flowers and some red balloons. And Karaoke equipment should be ready there, and the sound system should be of high quality. Above are all the activities we plan to carry out. If you can meet our needs in the size of the room, the decoration and the equipment, please let me know. I would appreciate it very much if you could consider my inquiry. And your prompt response would be warmly welcomed. Yours truly, Li Ming 3、建议信 March 7, 201X Dear Sir or Madam, You have asked me for some advice on how to improv
